Mercier Consultancy MD is excited to announce an opening for a Content Moderator fluent in Slovak to work in beautiful Greece! This role comes with a fully paid relocation package, allowing you to embrace the vibrant lifestyle and rich history of Greece while ensuring a safe online environment for our users. As a Content Moderator, your primary responsibility will be to assess and manage user-generated content, ensuring compliance with community standards for our Slovak-speaking audience.

Key Responsibilities

• Moderate and evaluate user-generated content in Slovak to ensure it meets community guidelines.
• Accurately classify content based on established moderation policies.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user engagement to help improve moderation strategies.
• Collaborate effectively with team members to enhance moderation processes.
• Remain updated on company policies related to content moderation and community interaction.

Requirements

Mercier Consultancy MD is excited to announce openings for Slovak Speaking Customer Support Representatives in Sofia. We are looking for individuals who are passionate about customer service and are fluent in Slovak. In this role, you will assist our Slovak-speaking clients by providing high-quality support, resolving inquiries, and ensuring that every customer interaction is a positive experience.

Key Responsibilities

• Deliver exceptional customer support to Slovak-speaking clients through phone, email, and chat communication.
• Address customer inquiries regarding our products and services, providing accurate and helpful information.
• Troubleshoot and resolve customer issues effectively and efficiently.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with other teams to improve service delivery and enhance customer satisfaction.
• Stay updated on product offerings and changes to provide accurate assistance to customers.

Requirements

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience.

Key Responsibilities

• Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries regarding products and services, ensuring clear and effective communication.
• Resolve issues and complaints efficiently to enhance customer satisfaction.
• Document all customer interactions and maintain accurate and organized records.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay up-to-date with product knowledge to provide timely and informed support.

Requirements

Are you passionate about technology and gadgets? Do you speak Slovak fluently? Combine career growth with the opportunity to live in Greece and enjoy its amazing lifestyle!

We are looking for talented Slovak-speaking Customer Experience Specialists to join our international team in Greece. You’ll provide support to customers from Slovakia, following full training by certified instructors, while experiencing life in one of the most beautiful countries in the world.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and resolve cases efficiently and professionally
• Maintain high customer satisfaction while representing major global brands
• Troubleshoot mobile devices (phones, tablets, and more)
• Help customers manage and secure their accounts and passwords
• Coordinate hardware repairs when needed

Requirements

• Fluency in Slovak
• Advanced English skills
• Familiarity with iOS, MacOS, or similar technology is a plus
• Excellent communication and problem-solving skills
• Previous customer support experience is an advantage

Benefits

Mercier Consultancy MD is excited to offer an opportunity for a Slovak Speaking Content Moderator to join our team in beautiful Athens, Greece! This role comes with a fully paid relocation package, allowing you to experience the rich history and vibrant culture of Athens while playing a crucial role in maintaining a safe online community. As a Content Moderator, you will review and manage user-generated content to ensure compliance with our community guidelines, specifically for our Slovak-speaking audience.

Key Responsibilities

• Moderate user-generated content in Slovak to ensure adherence to community standards and guidelines.
• Accurately classify content and make moderation decisions based on established policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights into content trends and user interactions to improve moderation strategies.
• Collaborate with team members to optimize content moderation processes.
• Stay up-to-date with company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovak Speaking professionals to join our team in beautiful Sofia, Bulgaria! This role includes fully paid relocation, making it a perfect chance to experience life in this vibrant city while working in a dynamic environment. You will be instrumental in providing exceptional support to our Slovak-speaking clients, ensuring their needs are met with the highest standards of service.

Key Responsibilities

• Manage queries and support requests from Slovak-speaking clients via phone, email, or live chat.
• Provide precise information regarding our services, assisting clients in making informed decisions.
• Handle customer inquiries and resolve issues swiftly and effectively, maintaining a high level of client satisfaction.
• Track and document client interactions in our CRM system, ensuring all queries are logged accurately.
• Collaborate with different departments to enhance the overall client experience and streamline processes.
• Keep up-to-date with company services and local trends to provide valuable insights and recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Slovak Speaking professionals to join our dynamic team in Sofia, Bulgaria! This role offers candidates the chance to work in a vibrant city while enjoying a fully paid relocation package. As a member of our team, you will play a crucial role in assisting Slovak-speaking clients and ensuring they receive exceptional support.

Key Responsibilities

• Provide outstanding customer support to Slovak-speaking clients through phone, email, and chat communication.
• Assist clients with various inquiries, offering detailed information about services, products, or bookings.
• Efficiently process requests and manage client accounts, ensuring accuracy and attention to detail.
• Resolve customer issues and inquiries in a professional and timely manner, aiming for complete satisfaction.
• Maintain comprehensive records of client interactions and service requests in our CRM system.
• Collaborate with various teams to enhance the overall customer experience and support workflow.
• Engage in regular training to stay updated on products, services, and industry standards.

Requirements

Mercier Consultancy MD is excited to offer a Slovak Speaking Customer Service Agent position with the added benefit of working in beautiful Bulgaria, with paid relocation support. In this critical role, you will provide exceptional service to Slovak-speaking customers, assisting them with their inquiries and ensuring a positive experience with our products and services.

Responsibilities

• Provide support to Slovak-speaking customers via phone, email, and chat, answering inquiries related to our products and services.
• Guide customers through troubleshooting processes and help resolve any issues they may encounter.
• Handle customer complaints with professionalism, aiming for swift and satisfactory resolutions.
• Accurately document all customer interactions within our CRM system for tracking and quality assurance.
• Collaborate with internal teams to escalate complex issues and improve overall customer experience.
• Stay updated on product offerings and company policies to provide customers with the most relevant information.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Slovak speakers looking to work in Greece! We offer fully paid relocation packages, allowing you to embark on a rewarding career in a vibrant location. In these roles, you will utilize your Slovak language skills while supporting our clients and ensuring they receive the highest level of service.

Key Responsibilities

• Provide exceptional customer support to Slovak-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up.
• Effectively resolve customer issues and complaints, ensuring satisfaction and loyalty.
• Collaborate with various internal teams to enhance processes and customer experience.
• Stay informed about product offerings and company initiatives to provide knowledgeable assistance.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: