Mercier Consultancy MD is excited to offer a Slovak Speaking Customer Service Agent position with the added benefit of working in beautiful Bulgaria, with paid relocation support. In this critical role, you will provide exceptional service to Slovak-speaking customers, assisting them with their inquiries and ensuring a positive experience with our products and services.

Responsibilities

• Provide support to Slovak-speaking customers via phone, email, and chat, answering inquiries related to our products and services.
• Guide customers through troubleshooting processes and help resolve any issues they may encounter.
• Handle customer complaints with professionalism, aiming for swift and satisfactory resolutions.
• Accurately document all customer interactions within our CRM system for tracking and quality assurance.
• Collaborate with internal teams to escalate complex issues and improve overall customer experience.
• Stay updated on product offerings and company policies to provide customers with the most relevant information.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Slovak speakers looking to work in Greece! We offer fully paid relocation packages, allowing you to embark on a rewarding career in a vibrant location. In these roles, you will utilize your Slovak language skills while supporting our clients and ensuring they receive the highest level of service.

Key Responsibilities

• Provide exceptional customer support to Slovak-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up.
• Effectively resolve customer issues and complaints, ensuring satisfaction and loyalty.
• Collaborate with various internal teams to enhance processes and customer experience.
• Stay informed about product offerings and company initiatives to provide knowledgeable assistance.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to offer Slovak Speaking Jobs in Greece with a fully paid relocation package! We are looking for enthusiastic individuals who are fluent in Slovak and are eager to embark on an adventure in one of the most beautiful countries in Europe. This opportunity allows you to work in a vibrant environment while enjoying the rich culture and lifestyle that Greece has to offer.

Key Responsibilities

• Provide exceptional customer service and support to Slovak-speaking clients through various channels, including phone, email, and online chat.
• Assist customers with inquiries, concerns, and product information, ensuring a seamless experience.
• Document customer interactions in our CRM system to maintain accurate records.
• Troubleshoot issues and provide timely solutions to enhance customer satisfaction.
• Collaborate with team members and other departments to improve service processes and address customer feedback.
• Stay informed about product updates and company policies to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is seeking a dedicated Slovak Technical Support Specialist to join our remote team in Greece. This position is excellent for individuals who enjoy problem-solving and providing exceptional customer service in the tech space. As a Technical Support Specialist, you will assist Slovak-speaking customers in resolving technical issues related to our products and services, ensuring a smooth and positive experience for them.

Key Responsibilities

• Provide high-quality technical support to Slovak-speaking clients via phone, email, and chat.
• Diagnose and troubleshoot technical problems efficiently and effectively.
• Guide customers through step-by-step solutions and empower them to understand our products better.
• Document customer interactions and technical issues accurately using the CRM system.
• Collaborate with technical teams to escalate unresolved issues and contribute to product improvement.
• Stay updated on product features, technical updates, and best practices within the industry.

Requirements

Mercier Consultancy MD is looking for a proactive Slovak Customer Support Representative specializing in E-commerce to join our dedicated team in Athens. If you are passionate about customer service and have a strong command of the Slovak language, this is an excellent opportunity to provide exceptional support to our Slovak-speaking customers and enhance their online shopping experience.

Key Responsibilities

• Provide exceptional customer support to Slovak-speaking customers through various channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, order status, and account management.
• Efficiently resolve customer complaints and seek to exceed their expectations.
• Maintain accurate records of customer interactions and provide valuable feedback to improve services.
• Collaborate with internal teams to manage and resolve complex customer issues.
• Keep updated on product knowledge, promotions, and changes in policies to furnish customers with accurate information.

Requirements

Join the enthusiastic team at Mercier Consultancy MD as a Slovak Speaking Travel Consultant! This amazing opportunity allows you to work in picturesque Greece, with full relocation expenses taken care of. You will be at the forefront of helping Slovak-speaking clients create unforgettable travel experiences, combining your love for travel with your customer service skills.

Key Responsibilities

• Assist Slovak-speaking clients through various channels, such as phone, email, and chat, to manage their travel inquiries and bookings.
• Offer expert insights into travel packages, destinations, and accommodation options tailored to client preferences.
• Design personalized travel itineraries that reflect the unique interests and desires of each client.
• Address and resolve customer concerns and issues promptly, ensuring a high level of satisfaction.
• Maintain detailed records of interactions in our CRM system for smooth follow-up and service enhancement.
• Keep abreast of travel industry news and destination highlights to provide relevant and exciting information to clients.

Requirements