Dutch Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.
Key Responsibilities
- Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
- Provide support for product setup, usage, and ongoing maintenance.
- Educate customers about features, updates, and best practices for optimizing their tech experience.
- Resolve customer issues and complaints efficiently and professionally.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical teams to provide comprehensive solutions to customer problems.
- Stay informed on the latest tech industry developments and product offerings to assist customers effectively.
Requirements