Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership.

We are seeking a Commercial Excellence Lead to manage and drive the financial performance of a key strategic account. This role will be responsible for overseeing account-level financials, ensuring strong revenue and margin performance, managing Statements of Work (SoWs), and providing actionable financial insights across business units and domains.

The ideal candidate will be comfortable working in a fast-paced, multitasking environment, engaging with both internal teams and client stakeholders, and translating financial data into meaningful business decisions.

Responsibilities:

Mercier Consultancy MD is thrilled to announce exciting Polish Speaking job opportunities in Greece! With a fully paid relocation package, this is your chance to embark on a rewarding career while enjoying the vibrant culture and beautiful scenery Greece has to offer. We are looking for dedicated individuals who can leverage their Polish language skills in various roles, contributing to customer service, hospitality, or sales sectors.

Key Responsibilities

• Interact with Polish-speaking clients, providing exceptional service across multiple channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and bookings, ensuring a high level of satisfaction.
• Document and manage customer interactions in our CRM system for accurate tracking and reporting.
• Resolve customer complaints and issues efficiently, working towards optimal solutions.
• Collaborate with cross-functional teams to improve processes and enhance customer experience.
• Stay updated on industry trends and product offerings to effectively assist clients.

Requirements

Mercier Consultancy MD is delighted to announce an exciting opportunity for Polish Speaking Customer Service Representatives specializing in Subscription-Based Services, based in beautiful Greece. This role is perfect for individuals who possess a passion for providing exceptional customer support in a vibrant service environment. As a representative, you will assist customers in navigating their subscription inquiries, ensuring a seamless experience all while speaking Polish.

Key Responsibilities

• Manage customer inquiries regarding subscription services, including account management, billing issues, and service updates via phone, email, and chat in Polish.
• Provide detailed information to customers about subscription plans, features, and pricing.
• Assist customers with the onboarding process and guide them through service utilization.
• Resolve complaints and issues efficiently to ensure high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with cross-functional teams to enhance service delivery and respond to customer needs.
• Stay informed about industry trends and service offerings to provide accurate assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative to join our property management team in beautiful Greece. In this role, you will be the primary point of contact for our Polish-speaking clients, ensuring they receive exceptional service as they navigate their property management needs.

Key Responsibilities

• Provide outstanding customer support in Polish through various channels including phone, email, and live chat.
• Assist clients with inquiries related to property management services, contracts, and regulations.
• Efficiently resolve customer issues and complaints, ensuring high levels of customer satisfaction.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with other departments to improve service delivery and address client concerns.
• Stay informed about the property management industry and regulatory requirements to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives for a leading social media platform, with the added perk of working in Greece! This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experience. You will assist users in Polish, providing exceptional support and guidance tailored to their needs.

Key Responsibilities

• Respond to customer inquiries regarding the social media platform via phone, email, and chat in Polish.
• Provide assistance on account management, troubleshooting, and content-related issues.
• Manage user feedback and concerns, escalating complex issues as necessary.
• Educate users about platform features and best practices for optimal usage.
• Document customer interactions accurately in our CRM system for tracking and improvement.
• Collaborate with cross-functional teams to enhance user experience and address platform-related challenges.
• Stay informed about updates and changes to the platform to provide timely and accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.

Key Responsibilities

• Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
• Provide accurate information on account balances, transaction details, and service features.
• Assist customers with troubleshooting and resolving issues related to their online banking experience.
• Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
• Document all customer interactions comprehensively in the CRM system for record-keeping.
• Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
• Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the possibility of working in beautiful Greece. This position is perfect for individuals who are enthusiastic about food and customer service, and who can effectively communicate with customers in Polish. As part of our team, you will assist customers in enjoying a seamless food delivery experience.

Key Responsibilities

• Handle customer inquiries regarding orders, menu options, and delivery services via phone, email, and chat in Polish.
• Provide accurate information on restaurant offerings, delivery times, and pricing.
• Assist customers with issues related to their orders, including modifications and complaints.
• Work collaboratively with delivery personnel to ensure timely and efficient service.
• Document all customer interactions and maintain detailed records in the CRM system.
• Stay informed about food safety regulations and company policies to provide accurate guidance to customers.
• Contribute to a positive work environment and team spirit among colleagues.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about finance and technology and are dedicated to providing exceptional customer service. In this position, you will support clients with their inquiries regarding financial services and products, ensuring effective communication in Polish.

Key Responsibilities

• Manage customer inquiries related to financial services, accounts, and transactions via phone, email, and chat in Polish.
• Provide detailed information on products, account management, and investment options.
• Assist customers with account setup, troubleshooting, and service-related inquiries.
• Resolve customer complaints and issues efficiently, aiming for high customer satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with internal teams to enhance customer support processes and services.
• Stay informed about fintech trends, product offerings, and regulatory changes to provide up-to-date advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Cybersecurity Company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing top-notch customer support in the fast-evolving field of cybersecurity. As a representative, you will assist clients in addressing their cybersecurity inquiries effectively in Polish.

Key Responsibilities

• Manage customer inquiries regarding cybersecurity products and services via phone, email, and chat in Polish.
• Provide detailed information regarding product features, pricing, and implementation processes.
• Assist customers with troubleshooting and resolving technical issues related to cybersecurity solutions.
• Document all interactions accurately in the CRM system for effective service tracking.
• Collaborate with technical teams to ensure customer needs and concerns are addressed promptly.
• Stay informed about the latest developments in cybersecurity to offer relevant support and guidance.
• Promote customer satisfaction through exceptional service and proactive communication.

Requirements