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Danish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.


Key Responsibilities

  • Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
  • Provide detailed information on service plans, features, and promotional offers.
  • Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
  • Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
  • Collaborate with internal teams to improve service delivery and address customer needs effectively.
  • Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Telecommunications Company in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an excellent opportunity for Italian Speaking Customer Service Representatives for a prominent Telecommunications Company, based in Greece. This role is ideal for individuals who are passionate about telecommunications and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring a smooth communication experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, billing, and account management via phone, email, and chat in Italian.
  • Provide accurate information on mobile and broadband plans, features, and promotions.
  • Assist customers with account issues, service activation, and troubleshooting technical problems.
  • Resolve customer complaints and concerns efficiently to ensure high levels of satisfaction.
  • Document all customer interactions in the CRM system for reference and follow-up.
  • Collaborate with internal teams to enhance service delivery and address customer needs.
  • Stay updated on the latest telecommunications products and service offerings to provide relevant assistance.

Requirements

Job Skills

View the job post & apply

German Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives working for a prominent Telecommunications Company in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in German, helping them navigate their telecommunications needs while experiencing the beautiful culture of Greece.


Key Responsibilities

  • Address customer inquiries related to telecommunications services, plans, and technical support through phone, email, and live chat in German.
  • Assist customers with account management, billing questions, and service modifications.
  • Guide clients through product features and troubleshooting technical issues effectively.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with technical teams to resolve complex customer issues promptly.
  • Stay updated on telecommunications trends, products, and services to deliver knowledgeable support.

Requirements

Job Skills

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French Speaking Customer Service for Telecom Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Telecom Company in Greece. This position is perfect for individuals who are passionate about telecommunications and dedicated to delivering exceptional customer service. You will assist clients with their telecom needs and inquiries, providing support in French.


Key Responsibilities

  • Address customer inquiries related to telecommunications services, billing, and account management via phone, email, and live chat in French.
  • Provide accurate information about available plans, promotions, and device functionalities.
  • Assist customers in troubleshooting technical issues and resolving service-related concerns.
  • Document customer interactions thoroughly in the CRM system for tracking and follow-up.
  • Work collaboratively with technical and sales teams to improve service delivery.
  • Stay updated on the latest telecom trends and company offerings to provide informed support to customers.

Requirements

Job Skills

View the job post & apply

French Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives to join a leading Telecommunications Company in Greece. This position is perfect for individuals who not only possess strong communication skills in French but also have a passion for technology and excellent customer service. As a representative, you will assist customers in understanding their telecommunications needs and ensure a positive experience.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, products, and packages via phone, email, and live chat in French.
  • Provide detailed information regarding service plans, pricing, billing issues, and technical support.
  • Assist customers with account management, including changes to services and troubleshooting issues.
  • Resolve customer complaints and inquiries promptly, ensuring satisfaction and retention.
  • Document all customer interactions accurately in the CRM system to maintain comprehensive records.
  • Collaborate with technical and sales teams to provide customers with complete and effective solutions.
  • Stay updated on the latest telecommunications trends and product offerings to enhance customer interactions.

Requirements

Job Skills

View the job post & apply

Swedish Speaking Customer Service Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.


Key Responsibilities

  • Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
  • Provide support for account management, billing questions, and service issues.
  • Assist customers with troubleshooting technical problems and guide them through product features.
  • Document all interactions accurately in the CRM system for effective follow-up.
  • Collaborate with technical teams to ensure efficient resolution of customer concerns.
  • Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading Telecommunications Company based in Greece. This position is perfect for individuals who are passionate about technology and are committed to providing exceptional customer support in Polish. As a member of our team, you will assist customers with inquiries related to telecommunications products and services while enjoying the beautiful setting of Greece.


Key Responsibilities

  • Respond to customer inquiries regarding telecommunications services, products, and account management via phone, email, and live chat in Polish.
  • Provide detailed information on service plans, pricing, and promotional offers.
  • Assist customers with billing inquiries, technical support, and account issues.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with technical teams and other departments to facilitate service delivery and enhance customer satisfaction.
  • Stay updated on the latest telecommunications trends and products to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply

German Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives for a leading Telecommunications Company in Greece. This position is perfect for individuals who are enthusiastic about technology and telecommunications and are committed to delivering exceptional customer support. As a member of our team, you will assist customers in navigating their inquiries while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding telecommunications services, plans, and devices via phone, email, and chat in German.
  • Provide detailed information on service offerings, pricing, and technical support.
  • Assist customers with account management, billing inquiries, and service troubleshooting.
  • Resolve any customer issues or complaints efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in our CRM system to ensure continuity of service.
  • Collaborate with technical teams to escalate issues and enhance customer satisfaction.
  • Stay informed about the latest telecommunications trends and company products to support customers effectively.

Requirements

Job Skills

View the job post & apply

Swedish Customer Support Consultant | Telecommunications Company - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.


Key Responsibilities

  • Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to telecommunications services, billing, and account issues.
  • Handle complaints and technical problems with professionalism and efficiency.
  • Document customer interactions accurately for quality assurance and feedback purposes.
  • Collaborate with technical teams to address and resolve complex customer issues.
  • Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Job Skills

View the job post & apply

German Customer Support Consultant for Telecommunications Company - Athens

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate German Customer Support Consultant to join our dynamic team in Athens, supporting a leading telecommunications company. In this role, you will have the opportunity to help German-speaking customers navigate their telecommunications needs, ensuring they receive the best possible service every day.


Key Responsibilities

  • Deliver top-notch customer support to German-speaking clients via various channels including phone, email, and chat.
  • Assist customers with inquiries related to telecommunications services, billing, account issues, and technical support.
  • Troubleshoot problems effectively and provide solutions in a timely manner.
  • Document customer interactions comprehensively for follow-up and quality assurance.
  • Collaborate with technical teams to resolve complex issues and provide a seamless customer experience.
  • Stay updated on the latest products, services, and promotions to better assist customers.

Requirements

Job Skills

View the job post & apply
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