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Polish Speaking Customer Service for Digital Wallet Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to invite applications for the Polish Speaking Customer Service Representative role with a leading Digital Wallet Provider, based in Greece. This position is ideal for individuals who are tech-savvy and are passionate about providing excellent service to customers using digital financial solutions. As a representative, you will assist customers in Polish, helping them navigate their inquiries and ensuring a seamless digital wallet experience.


Key Responsibilities

  • Handle customer inquiries regarding digital wallet services, transactions, and features via phone, email, and chat in Polish.
  • Provide clear and accurate information about account setups, transactions, and troubleshooting.
  • Assist customers with any issues related to account access, payment processes, and refunds.
  • Resolve customer complaints and inquiries effectively while ensuring a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system for effective tracking and follow-up.
  • Collaborate with technical teams to address customer concerns and enhance service quality.
  • Stay informed about industry trends and updates in digital payment solutions to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Digital Wallet Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about financial technologies and dedicated to assisting customers in navigating digital payment solutions. You will engage with clients in Polish, ensuring they receive top-notch support for all their inquiries.


Key Responsibilities

  • Manage customer inquiries related to digital wallet services, transactions, and account management via phone, email, and chat in Polish.
  • Provide detailed information on account features, security measures, and troubleshooting support.
  • Assist customers with account setup, fund transfers, and transaction issues.
  • Resolve customer complaints and inquiries efficiently, maintaining a high level of satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and support teams to ensure efficient resolution of issues.
  • Stay informed about product updates and industry trends in financial technology to enhance customer interactions.

Requirements

Job Skills

View the job post & apply
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German Speaking Customer Service for Digital Wallet Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a leading Digital Wallet Provider in Greece. This role offers a unique chance to work in a dynamic environment while assisting clients with their digital wallet inquiries and providing exceptional customer service in German.


Key Responsibilities

  • Handle customer inquiries regarding digital wallet services, transactions, and account management via phone, email, and live chat in German.
  • Provide assistance with troubleshooting issues related to digital payments and account access.
  • Educate customers about features, security measures, and benefits of using the digital wallet.
  • Document all customer interactions accurately in the CRM system for tracking and reporting.
  • Collaborate with technical teams to address complex issues and ensure prompt resolutions.
  • Stay updated on industry trends, new features, and regulatory changes affecting digital payments.

Requirements

Job Skills

View the job post & apply
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