resolve concerns

Finnish Customer Consultant - Work Remote In Greece - Incl. Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for a Finnish Customer Consultant to join our team in a remote role based in Greece, including paid relocation! In this position, you will assist our Finnish-speaking customers with their inquiries, providing them with excellent support and service. If you are dedicated to enhancing customer experiences and enjoy working in a dynamic environment, we would love to welcome you!


Key Responsibilities

  • Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to products, services, and technical issues.
  • Resolve concerns and provide solutions while ensuring customer satisfaction.
  • Document all customer interactions and feedback to contribute to continuous improvement.
  • Work closely with internal teams to resolve issues and enhance the customer experience.
  • Remain knowledgeable about products and services to offer informed and relevant assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Specialist for Riot Games Account In Bulgaria - Only Emails

posted by: spj_bot

Mercier Consultancy MD is hiring a Polish Speaking Specialist to support accounts for Riot Games in Bulgaria. This role will focus solely on email correspondence, making it ideal for candidates who excel in written communication. You will assist users with their inquiries regarding Riot Games, helping them navigate issues related to their accounts and providing top-notch support through email.


Key Responsibilities

  • Respond to customer inquiries and support requests primarily through email in Polish.
  • Assist users with account management, game-related issues, and other inquiries related to Riot Games.
  • Provide clear and accurate information to ensure customer satisfaction and resolve concerns efficiently.
  • Document all interactions and follow-up actions in the CRM system to maintain comprehensive support records.
  • Stay updated on the latest developments in Riot Games and related services to provide informed assistance.
  • Collaborate with the wider support team to share insights and improve service delivery.

Requirements

Job Skills

View the job post & apply
Login/Signup

Lithuanian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is a fantastic opportunity for individuals who are enthusiastic about media and entertainment and excel in providing customer support. As a representative, you will engage with customers in Lithuanian, addressing their inquiries and ensuring they enjoy a seamless experience with our entertainment services.


Key Responsibilities

  • Handle customer inquiries regarding media and entertainment products, services, and subscriptions via phone, email, and chat in Lithuanian.
  • Assist customers with account management, content access, and troubleshooting issues.
  • Provide information on new releases, promotions, and service updates.
  • Resolve concerns and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately and follow up as needed.
  • Collaborate with marketing and content teams to enhance customer engagement.
  • Stay updated on industry trends and product offerings to effectively assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

German Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about customer service and have an interest in the energy industry. You will be responsible for assisting customers with their inquiries and guiding them through our services, all while providing excellent support in German.


Key Responsibilities

  • Manage customer inquiries related to energy services, pricing, and account management via phone, email, and live chat in German.
  • Provide information on product offerings, service agreements, and energy solutions.
  • Assist customers with billing issues, service inquiries, and resolve concerns effectively.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with operational teams to ensure timely resolution of customer issues.
  • Stay informed about industry trends, policies, and company offerings to provide up-to-date information.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to resolve concerns

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact