Our client is a world leader in contact Centre services provider and you will work with the Dyson Customer Service team in Greece, helping Dyson customers.

• Work from home
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay ranges
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $44 - $54
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $44 - $54
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $33 - $47
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $28 - $45
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $28 - $45
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

ERS ELITE is partnering with a high-volume, professionally managed union automotive dealership in Staten Island, NY to hire experienced A-Level Automotive Technicians. This is a full-time, on-site role offering top-of-market union compensation, excellent benefits, and long-term career stability.

This position is designed for senior-level diagnostic technicians with extensive hands-on experience. This is not an entry-level role.

Why This Opportunity Stands Out

• Union position with job security and guaranteed hours
• Competitive hourly pay range of $42 - $55
• Comprehensive union benefits package
• Consistent workflow in a high-volume shop
• Modern facility with updated equipment and support staff
• Stable, long-term career environment

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: