Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Senior Data Scientist with a good blend of data analytics background, practical experience in optimizing replenishment strategies and allocating resources within supply chains, and strong coding capabilities to add to our team.

Key Responsibilities:

Senior Backend Engineer

Location: San Francisco, CA (Near Powell BART)

Employment Type: Full-time

Work Arrangement: Hybrid (3 days/week in-person in SF)

About the Role

Our client, is building the "world's sell anything platform," enabling entrepreneurs and marketing teams to instantly build, test, and grow online businesses and campaigns. Think of them as the GTM (Go-to-Market) platform for entrepreneurs, with customers including major brands (like Tums). The company has raised over $8.4 million from investors like Figma, YCombinator, and Vercel, and has achieved Series A/B metrics on a seed-stage cap table.

They are hiring a Senior Backend Engineer to take on key technical ownership, focusing on the system architecture behind their most popular, high-scale products. This role requires deep expertise in distributed systems and a passion for engineering excellence in a fast-paced environment.

Things You'll Be Working On

Tiger Analytics is a global leader in AI and advanced analytics consulting, empowering Fortune 1000 companies to solve their toughest business challenges. We are on a mission to push the boundaries of what AI can do, providing data-driven certainty for a better tomorrow. Our diverse team of over 6,000 technologists and consultants operates across five continents, building cutting-edge ML and data solutions at scale. Join us to do great work and shape the future of enterprise AI.

We are looking for an experienced Snowflake Data Architect to design and implement scalable data models, optimize performance, and enable seamless data access for analytics and reporting. The ideal candidate will have a strong background in data modeling, data warehousing, and Snowflake platform architecture, with hands-on experience integrating with Power BI or other BI tools.

Key Responsibilities

Mercier Consultancy MD is seeking a skilled Digital Trust and Safety Specialist fluent in both Czech and English. In this vital role, you will be responsible for ensuring the safety and integrity of our online platforms. You will help protect users from malpractices and maintain a trustworthy environment by monitoring content, handling incidents, and implementing safety measures.

Key Responsibilities

• Monitor user interactions and content on our platforms to identify and address potential violations of community standards.
• Conduct thorough investigations into reported issues, analyzing evidence and determining appropriate actions.
• Collaborate with cross-functional teams to develop policies and practices that enhance digital trust and safety.
• Prepare and present detailed reports on safety incidents and insights to leadership teams for strategic decision-making.
• Stay updated on digital safety trends, threats, and best practices to proactively enhance security measures.
• Engage with users to inform them about safety protocols and promote community awareness regarding digital safety.

Requirements

As an Architecture and Research Engineer focusing on AWS serverless and Autonomous Operations or AI-Driven technologies, you will play a pivotal role in advancing our technological capabilities. This position requires innovative thinking and a passion for exploring new solutions that leverage the power of serverless architectures and autonomous operations. You will collaborate with cross-functional teams to conceptualize and design scalable and efficient systems based on cloud-native technologies.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy connecting with users, this role is ideal for you. You will be responsible for assisting clients with their inquiries, troubleshooting issues, and enhancing their experience on our platform, all while communicating effectively in Polish.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to social media platforms, user accounts, and features via phone, email, and chat in Polish.
• Assist users with account setup, password recovery, and security inquiries.
• Offer support in navigating platform features, community guidelines, and troubleshooting common issues.
• Resolve user complaints and concerns efficiently and professionally to ensure satisfaction.
• Document all customer interactions accurately within the CRM system for follow-up and quality assurance.
• Collaborate with internal teams to enhance service delivery and address user feedback.
• Stay informed about platform updates, trends in social media, and best practices to provide relevant advice to users.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Social Media industry. If you're passionate about technology and social media, this role is tailored for you. You will engage directly with users to address their inquiries, provide support, and enhance their overall experience with our social media services, all while communicating effectively in French.

Key Responsibilities

• Respond to customer inquiries related to social media platforms, accounts, and features via phone, email, and chat in French.
• Assist users with account setups, troubleshooting access issues, and navigating platform features.
• Provide guidance on best practices, community guidelines, and support queries.
• Resolve user complaints and escalate issues as necessary to ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for continuity and reference.
• Collaborate with internal teams to ensure seamless service delivery and address user concerns effectively.
• Stay informed about the latest trends in social media to provide relevant and up-to-date information to users.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a passion for travel and a commitment to providing outstanding customer service, this position is perfect for you. In this role, you will assist clients with their inquiries related to travel accommodations, bookings, and tourism services across various platforms, all while providing excellent service in French.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in French.
• Provide detailed information on available services, promotions, and travel guidelines to enhance customer experiences.
• Assist customers with reservation changes, cancellations, and special requests, ensuring all needs are met.
• Resolve any customer complaints promptly and courteously, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with hospitality partners and tourism boards to ensure seamless service delivery for customers.
• Stay informed about travel trends, destinations, and industry best practices to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer support and have an interest in the construction sector. As a customer service representative, you will assist clients with their inquiries and provide valuable information, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in French.
• Provide information about product specifications, availability, and pricing to assist clients effectively.
• Assist with project-related inquiries, scheduling, and logistics.
• Resolve customer complaints and issues with a focus on achieving customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with the construction management team to ensure smooth operations and client communications.
• Stay informed about industry best practices and company offerings to provide knowledgeable support to customers.

Requirements