The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Join Mercier Consultancy MD as a Dutch Speaking Technical Advisor and embark on a rewarding career working remotely from Greece, offering a competitive salary of 1733 Euro per month. This position is perfect for tech-savvy individuals who are eager to assist customers with their technical inquiries and support their use of our products. You will play a crucial role in ensuring customer satisfaction through effective troubleshooting and solutions.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose, troubleshoot, and resolve technical issues effectively to enhance customer experience.
• Guide customers through detailed solutions, ensuring they understand the processes involved.
• Document customer interactions and maintain a record of issues and resolutions in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical problems.
• Stay up-to-date with product knowledge and industry trends to provide accurate and relevant support.

Requirements

Are you looking for an exciting new challenge that combines your technical skills with the opportunity to explore a stunning country? Mercier Consultancy MD is on the hunt for a passionate Dutch Speaking Field Operations Technician to join the team! This is a unique chance to work remotely, with fully paid relocation to Bulgaria. If you have a knack for troubleshooting and enjoy helping customers, we want to hear from you!

Your Role

• As a Field Operations Technician, you'll be the go-to person for ensuring the reliable operation of our systems in the field.
• Collaborate with our teams to ensure seamless communication and efficient problem resolution.
• Provide technical support and training to clients, ensuring they have a great experience with our products.
• Document all activities and report findings to help improve our processes and services.

Join us in making a meaningful impact in the field while enjoying the stunning landscapes and rich culture that Bulgaria has to offer!

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
• Provide clear and accurate information about account management, transactions, and financial services.
• Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
• Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
• Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
• Stay updated on evolving products, industry trends, and company policies to offer informed support.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Responsibilities

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

GENERAL SUMMARY

The Supervisor, Analytical Laboratory is responsible for oversight and management of performance for the analytical laboratory processes using immunoassay and/or LC-MS/MS technology.

WORK SCHEDULE: Tuesday through Saturday, 4 pm- 12:30 am PST

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Mercier Consultancy MD is excited to present a remarkable opportunity to kickstart your technical career with Proximus, including a paid relocation package. This position is ideal for motivated individuals looking to advance their technical skills in a dynamic and innovative environment. As part of the Proximus team, you'll be at the forefront of cutting-edge technology and customer service, helping to shape the future of telecommunications.

Key Responsibilities

• Engage in comprehensive training programs to develop technical knowledge and skills relevant to the telecommunications sector.
• Support and assist customers with technical inquiries and troubleshooting to enhance their experience.
• Collaborate with experienced professionals and participate in projects that drive service improvements and operational excellence.
• Document and report on technical issues, contributing to ongoing improvement initiatives.
• Stay informed on the latest technologies, products, and services offered by Proximus to provide informed support.

Requirements

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Oklahoma.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.

Key Responsibilities

• Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
• Assist users with account management, profile settings, and content issues.
• Provide guidance on best practices for using social media platforms effectively and safely.
• Resolve customer complaints and issues in a timely and professional manner.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to respond to inquiries that require specialized knowledge.
• Stay informed about social media trends and updates to provide relevant information to users.

Requirements