record management

Medical Records and Support Assistant

posted by: spj_bot

The Medical Records and Support Assistant(s) provide administrative and technical support for medical record management functions. This position is staffed by personnel classified under the Department of Labor (DOL) Occupational Code 12190 – Medical Record Technician.

The role supports the organization’s health information management activities by ensuring the accurate processing, maintenance, protection, and organization of medical records in compliance with applicable regulatory and organizational standards.

Key Responsibilities

  • Maintain, organize, and manage medical records in electronic and/or paper-based systems
  • Review medical documentation for completeness, accuracy, and proper authorization
  • Enter, update, and verify patient information in health information systems
  • Retrieve and distribute medical records in accordance with privacy and security regulations
  • Assist with scanning, indexing, and archiving medical documentation
  • Support release of information processes in compliance with HIPAA and applicable policies
  • Track and log record requests, ensuring timely fulfillment
  • Maintain confidentiality of protected health information (PHI)
  • Provide administrative support to clinical and case management staff as needed
  • Assist with audits, reporting requirements, and quality assurance activities

Requirements

Job Skills

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Administrative Specialist

posted by: spj_bot

The Administrative Specialist provides high‑level administrative, operational, and organizational support to ensure the efficient functioning of day‑to‑day activities. This role is responsible for managing workflow, coordinating communications, organizing information, and supporting projects across the department or organization. The ideal candidate is detail‑oriented, proactive, resourceful, and able to handle multiple priorities with professionalism and discretion.

Administrative & Office Support

  • Manage calendars, schedule meetings, and coordinate appointments and logistics.
  • Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
  • Maintain electronic and physical filing systems to ensure accuracy, accessibility, and confidentiality.
  • Handle incoming calls, emails, and inquiries, responding or routing as appropriate.
  • Order and maintain office supplies, equipment, and materials.

Project & Process Support

  • Assist with planning and execution of department or cross‑functional projects.
  • Develop and maintain tracking sheets, reports, and documentation.
  • Support process improvements by identifying gaps and recommending enhancements.
  • Coordinate travel arrangements and prepare travel itineraries and expense reports.

Data & Record Management

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