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Portuguese Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
  • Provide support for account issues, course registrations, and technical questions.
  • Educate users on product features and how to effectively use the platform.
  • Resolve issues and technical difficulties promptly, ensuring user satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to enhance service delivery and user experience.
  • Stay up to date with educational trends and platform updates to provide informed support.

Requirements

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IT Business Systems Manager - Quality Systems

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an IT Business Systems Manager – Quality Systems in the United States.

As the IT Business Systems Manager for Quality Systems, you will act as the IT System Owner for GxP-regulated platforms such as Learning Management Systems (LMS), Quality Management Systems (QMS), and Electronic Document Management Systems (eDMS). Your role will focus on supporting compliance-related applications and partnering closely with Quality and Validation teams to ensure the successful configuration, validation, and operation of systems like Veeva Vault Quality and ComplianceWire. You’ll lead both technical and regulatory aspects of IT system management in a hybrid agile/waterfall environment, driving scalable and compliant technology solutions.

Accountabilities:

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Instructional and Curriculum Designer - (Remote - US)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for an Instructional and Curriculum Designer (Contract), remotely from the United States.

As an Instructional and Curriculum Designer, you will develop and implement engaging and impactful learning experiences for various audiences, including customers, partners, and internal teams. This role involves working closely with subject matter experts and stakeholders to create high-quality training content focused on fraud prevention best practices and cybersecurity. You will design interactive e-learning modules, virtual training, and other educational materials to maximize the value of the company's products while enhancing the security of its users. The position is flexible, offering both full-time and part-time opportunities.

Accountabilities:

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