About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences.

About the role

An exciting role exists as part of our Maintenance function at Journey Beyond Rail. This role will be offered on a permanent basis.

Key requirements of the role include:

• Conduct mechanical tasks, including overhauls, installations, and fitting of mechanical equipment.
• Perform inspections, preventative maintenance, and unscheduled repairs based on trade knowledge and training.
• Undertake troubleshooting and fault finding for routine vehicle issues, which may occasionally involve complex problem-solving within tight scheduling deadlines.
• Identify and rectify faults in rail carriages, encompassing carriage air brakes, bogies, undercarriage, inter-carriage equipment, and the EVAC toilet system.
• Examine and interpret drawings and specifications.

About You

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

We are seeking a Site Technician to support operations at our Bitcoin mining facility in Oklahoma. The ideal candidate has hands-on experience maintaining Bitcoin mining hardware and site infrastructure. This role focuses on reliable day-to-day technical operations, maintenance, and performance optimization under the direction of the Site Manager and Senior Site Technician.

Responsibilities

• Perform daily inspections, maintenance, and repairs on ASIC miners (Bitmain, MicroBT, etc.).
• Monitor power distribution units (PDUs), cooling systems, and network connectivity for stable operation.
• Troubleshoot miner faults, cabling issues, and power irregularities.Assist with installation and setup of new miners and infrastructure components.
• Maintain organized records of work performed, miner status, and inventory.Support implementation of preventive maintenance and site safety programs.
• Coordinate with senior technical staff to minimize downtime and improve efficiency.
• Follow all operational and safety procedures to maintain a clean, compliant work environment.
• Contribute to continuous improvement of site processes and workflows.

Requirements

We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Oklahoma. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.
• Provide technical input for upgrades and scaling projects.

Requirements

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Oklahoma.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Oklahoma. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.
• Provide technical input for upgrades and scaling projects.

Requirements