Mercier Consultancy MD is thrilled to announce a position for French Speaking Customer Service Representatives for Booking.com, within a remote work setting based in Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality and are committed to providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them with their booking inquiries, modifications, and any issues they may encounter.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and modifications via phone, email, and live chat in French.
• Provide customers with information about accommodation options, pricing, and availability.
• Assist customers in navigating the Booking.com platform and resolving any technical issues.
• Resolve customer complaints and inquiries effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance service quality and address customer needs.
• Keep up-to-date with company policies, promotions, and travel industry trends to deliver accurate information.

Requirements

🌟 Join the dynamic team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative for Booking.com! If you're passionate about travel, love helping others, and want the flexibility of working remotely from beautiful Greece, this is the perfect opportunity for you!

What You'll Do:

• Engage with customers in Dutch, providing top-notch support for their travel inquiries, bookings, and experiences.
• Assist users with account management, booking modifications, and resolving any issues they might encounter.
• Deliver clear, engaging information on destinations, accommodations, and local attractions to create memorable travel experiences.
• Handle feedback and escalate issues to ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions and ensure smooth communication in our CRM system.
• Collaborate with team members to share insights and enhance service quality.

Requirements

🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!

What You’ll Be Doing

• Connecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiences.
• Helping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftly.
• Providing personalized recommendations and guidance to enhance customer travel experiences.
• Documenting all customer interactions in our CRM system to keep track of inquiries and feedback.
• Working collaboratively with our dynamic team to share insights and improve service delivery.
• Staying updated on the latest travel trends and offers to provide customers with current information.

Requirements

Move to Improve and bring the company forward

An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer an exciting opportunity to be at very heart of developing efficient and modern finance, HR and business processes functions in a fast changing, dynamic industry - and plenty of opportunity to grow, apply your knowledge, skills and experience in DOF’s core activities.

We currently have an immediate job opportunity for a Lead Structural Design Engineer to join our team.

The Lead Structural Design Engineer's purpose is to equip and lead the Design team to contribute technical expertise and experience across projects and tenders, providing guidance based on calculated results and analysis. 



An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly.

Join us as our new Crew Co-ordinator

As our new Crew Coordinator, you will be a member of our Crewing department in Aberdeen, a dynamic and collaborative team of motivated, positive, and enthusiastic employees. You will work in a global and culturally diverse environment, working with highly experienced captains and seafarers and be amongst the key people they rely on to be able to do their work in challenging conditions offshore. 

Senior Rust Engineer - On-Chain Security Infrastructure

Location: Remote - Europe

Compensation: $165K - $200K

We are building a Credible Layer—a step-level improvement for on-chain security designed to safeguard the crypto industry and restore credibility after billions were lost to hacks. We are creating an on-chain protocol and off-chain infrastructure that enables protocols to enforce security rules for every transaction. Backed by world-class investors, we are seeking a Senior Rust Engineer to work on bleeding-edge infrastructure at the heart of our mission.

You will play a crucial role in shipping cutting-edge features that extend the EVM (Ethereum Virtual Machine) to enable security rules to be checked after every state transition. This is a high-impact, deeply technical role requiring expertise in performance optimization and low-level systems programming within a collaborative, fast-iteration environment.

Key Responsibilities:

Mercier Consultancy MD is pleased to present an exciting opportunity for a Dutch/Flemish Speaking Agent for Proximus, allowing you to work remotely from the beautiful country of Greece. In this role, you will play a key part in delivering outstanding customer service to Dutch-speaking clients, helping them navigate Proximus' product offerings and support.

Responsibilities

• Provide exceptional customer service to Dutch/Flemish-speaking clients via phone, email, and chat, addressing inquiries and providing appropriate solutions.
• Assist customers with account management, troubleshooting, and any technical issues they may face with Proximus services.
• Keep up to date with Proximus' latest products, services, and promotions to provide accurate information.
• Document customer interactions and maintain accurate records in the CRM system for quality assurance.
• Collaborate with colleagues and other departments to ensure a seamless customer experience and resolve escalated issues efficiently.
• Contribute to ongoing improvements in customer service strategies and processes.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in the world. This position allows you to engage with Dutch-speaking customers while fostering a global work environment. You will be the key point of contact, ensuring that clients receive the highest standard of support and service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries and concerns.
• Offer accurate product information, assist with order processing, and guide customers through various service-related questions.
• Resolve complaints and issues with professionalism, aiming to maintain high levels of customer satisfaction.
• Document customer interactions and feedback in the CRM system for quality assurance and continuous improvement.
• Collaborate with team members across different time zones to ensure seamless communication and service delivery.
• Stay informed about company products, policies, and industry trends to provide clients with relevant information.

Requirements

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Why should you apply to join the DOF Subsea Graduate Scheme?

Our Graduate Scheme is a two-year programme during which you will get to spend time in several key departments so that you develop a good understanding of what is required to be a Subsea Project Engineer.  Our graduates also get opportunities to work offshore on one (or several) of our construction vessels to ensure they understand what it takes to deliver engineering from tender through to execution.  The department rotations give you experience with Projects, Commercial, QHSE, Survey, Procurement, Drafting and others which we believe give you a good overview of our operations.  When it comes to offshore, we aim to get you a trip offshore as soon as possible to get the experience of being on a vessel and being part of the team delivering the work.