travel plans

Dutch Speaking Customer Service Agent For Booking.com - Work In Sunny Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options.
  • Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly.
  • Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction.
  • Document interactions and feedback in the CRM system to track inquiries and service quality.
  • Collaborate with team members to improve service efficiency and promote a customer-first environment.
  • Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients.

Requirements

Job Skills

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Danish Speaking Customer Service Agent Online Travel Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting position for a Danish Speaking Customer Service Agent with a leading online travel agency. This remote opportunity allows you to work from beautiful Greece while providing outstanding customer support to Danish-speaking travelers. You will be instrumental in helping clients with their travel plans and ensuring they have a seamless experience.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat with inquiries related to travel bookings, accommodations, and services.
  • Provide detailed information about destinations, travel itineraries, and special offers.
  • Resolve customer complaints and issues promptly and effectively to ensure a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with team members to enhance customer service delivery and share insights for continuous improvement.
  • Stay updated on travel industry trends and policies to provide accurate information to clients.

Requirements

Job Skills

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Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
  • Provide information on property details, availability, and travel-related services.
  • Assist customers with resolving issues related to their bookings and provide timely solutions.
  • Maintain accurate records of customer interactions and manage follow-ups as needed.
  • Collaborate with other team members to enhance customer satisfaction and service delivery.
  • Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Job Skills

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Dutch Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.


Key Responsibilities

  • Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
  • Help customers with inquiries related to their bookings, travel plans, and our platform's services.
  • Efficiently handle and resolve customer complaints to enhance satisfaction.
  • Record customer interactions and any issues in our CRM system for effective tracking and resolution.
  • Collaborate with other teams to address and escalate complex issues when necessary.
  • Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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Finnish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer service. As a representative, you will assist clients in Finnish with inquiries related to accommodations, travel plans, and tourism services, ensuring that they receive a memorable experience.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel arrangements, and local tourism experiences via phone, email, and live chat in Finnish.
  • Provide detailed information on services, promotions, and travel guidelines.
  • Assist customers with reservation adjustments, cancellations, and special requests.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future support reference.
  • Collaborate with various partners to streamline services and enhance customer experiences.
  • Stay updated on travel trends, destinations, and company services to provide relevant information.

Requirements

Job Skills

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Finnish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!


Key Responsibilities

  • Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
  • Provide updates on flight schedules, cancellations, and handling changes in travel plans.
  • Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records within the CRM system.
  • Coordinate with internal teams to ensure smooth processing of customer requests.
  • Stay updated on industry trends and travel regulations to provide accurate information.

Requirements

Job Skills

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