travel plans

German Speaking Guest Support - Travel | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking dynamic and enthusiastic individuals for the role of German Speaking Guest Support in Greece! This position offers the unique opportunity to provide outstanding support to German-speaking travelers and guests, ensuring they enjoy exceptional experiences while exploring the beauty of Greece. If you are passionate about travel and love helping others, we want to hear from you!


Key Responsibilities

  • Deliver exceptional customer service to guests in German through various channels including phone, email, and live chat.
  • Assist with inquiries related to travel plans, accommodations, activities, and local attractions.
  • Resolve any issues or complaints promptly and effectively to maintain guest satisfaction.
  • Provide knowledgeable insights about Greece and its offerings to enhance the guest experience.
  • Document customer interactions and gather feedback for continuous service improvements.
  • Collaborate with internal teams to ensure seamless guest services and address any concerns.

Requirements

Job Skills

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German Speaking Customer Service Agent For Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, based in beautiful Greece. In this role, you will be a key player in providing exceptional service to German-speaking customers as they navigate their travel experiences.


Responsibilities

  • Assist German-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodations.
  • Provide expert guidance and support to ensure customer satisfaction and a seamless experience.
  • Handle customer complaints and resolve issues effectively and efficiently.
  • Document customer interactions in the CRM system, maintaining accurate records for quality control.
  • Collaborate with team members to enhance service delivery and customer engagement.
  • Stay well-informed about current offers, travel information, and Booking.com services to provide accurate assistance.

Requirements

Job Skills

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German Speaking Customer Service for Travel & Hospitality Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives within the Travel & Hospitality sector. This position is perfect for individuals who have a passion for travel and are committed to providing exceptional customer service. As a representative, you will assist clients with their inquiries and help them make the most of their travel experiences, all while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in German.
  • Provide detailed information on travel packages, special offers, and itineraries.
  • Assist customers with booking modifications, cancellations, and concerns regarding their travel plans.
  • Resolve customer complaints and issues promptly to ensure a positive travel experience.
  • Document all customer interactions accurately in the CRM system for efficient follow-up and service improvement.
  • Collaborate with travel suppliers and internal teams to enhance service delivery and customer satisfaction.
  • Stay informed about travel industry trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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German Speaking Support Agent (Travel Agency) - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a new job opening for a German Speaking Support Agent at a reputable travel agency based in Greece. This is an exciting opportunity for individuals who are passionate about travel and committed to providing exceptional customer service. In this role, you will assist German-speaking clients in navigating their travel plans and offer support to ensure a smooth and enjoyable experience.


Key Responsibilities

  • Deliver high-quality customer support to German-speaking clients through phone, email, and live chat.
  • Assist customers with inquiries regarding travel bookings, itineraries, and accommodations.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction is maintained.
  • Document all customer interactions and inquiries in our CRM system for accurate tracking and follow-up.
  • Collaborate with various departments to provide solutions for complex customer issues.
  • Stay updated on travel regulations, promotions, and services to provide accurate information to clients.

Requirements

Job Skills

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German Travel Representative | Tourism Industry - Work In Greece - Relocation

posted by: spj_bot

Embark on an exciting career adventure with Mercier Consultancy as a German Travel Representative in the dynamic tourism industry! This unique opportunity offers you the chance to work in Greece, with relocation assistance provided. In this role, you will be the vital link between our German-speaking clientele and unforgettable travel experiences.

Core Responsibilities

  • Deliver outstanding customer service to German-speaking clients, assisting them with inquiries regarding travel bookings, itineraries, and destination insights.
  • Recommend and customize travel solutions that align with clients' preferences and budgets, ensuring a tailored and personal experience.
  • Manage the end-to-end booking process, including flights, accommodations, and tours, while maintaining high levels of accuracy and attention to detail.
  • Proactively address and resolve any issues or concerns raised by clients regarding their travel plans.
  • Stay informed about the latest travel regulations, trends, and promotional packages to provide clients with the most current information.
  • Record customer interactions and transactions in the CRM system for transparency and follow-up purposes.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Booking.com - Work In Sunny Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options.
  • Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly.
  • Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction.
  • Document interactions and feedback in the CRM system to track inquiries and service quality.
  • Collaborate with team members to improve service efficiency and promote a customer-first environment.
  • Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients.

Requirements

Job Skills

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Danish Speaking Customer Service Agent Online Travel Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting position for a Danish Speaking Customer Service Agent with a leading online travel agency. This remote opportunity allows you to work from beautiful Greece while providing outstanding customer support to Danish-speaking travelers. You will be instrumental in helping clients with their travel plans and ensuring they have a seamless experience.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat with inquiries related to travel bookings, accommodations, and services.
  • Provide detailed information about destinations, travel itineraries, and special offers.
  • Resolve customer complaints and issues promptly and effectively to ensure a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with team members to enhance customer service delivery and share insights for continuous improvement.
  • Stay updated on travel industry trends and policies to provide accurate information to clients.

Requirements

Job Skills

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Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
  • Provide information on property details, availability, and travel-related services.
  • Assist customers with resolving issues related to their bookings and provide timely solutions.
  • Maintain accurate records of customer interactions and manage follow-ups as needed.
  • Collaborate with other team members to enhance customer satisfaction and service delivery.
  • Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Job Skills

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Dutch Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.


Key Responsibilities

  • Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
  • Help customers with inquiries related to their bookings, travel plans, and our platform's services.
  • Efficiently handle and resolve customer complaints to enhance satisfaction.
  • Record customer interactions and any issues in our CRM system for effective tracking and resolution.
  • Collaborate with other teams to address and escalate complex issues when necessary.
  • Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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