travel plans

Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

View the job post & apply
Login/Signup

Finnish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer service. As a representative, you will assist clients in Finnish with inquiries related to accommodations, travel plans, and tourism services, ensuring that they receive a memorable experience.


Key Responsibilities

  • Manage customer inquiries regarding hotel bookings, travel arrangements, and local tourism experiences via phone, email, and live chat in Finnish.
  • Provide detailed information on services, promotions, and travel guidelines.
  • Assist customers with reservation adjustments, cancellations, and special requests.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future support reference.
  • Collaborate with various partners to streamline services and enhance customer experiences.
  • Stay updated on travel trends, destinations, and company services to provide relevant information.

Requirements

Job Skills

View the job post & apply
Login/Signup

Finnish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!


Key Responsibilities

  • Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
  • Provide updates on flight schedules, cancellations, and handling changes in travel plans.
  • Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records within the CRM system.
  • Coordinate with internal teams to ensure smooth processing of customer requests.
  • Stay updated on industry trends and travel regulations to provide accurate information.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to travel plans

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact