Mercier Consultancy MD is thrilled to offer a position for a Nederlands Sprekende Wegenwacht Service Agent, specifically designed for remote work from Greece. In this vital role, you will provide road assistance and support to Dutch-speaking customers, ensuring their safety and satisfaction while they are on the road.

Responsibilities

• Assist Dutch-speaking customers who require roadside assistance via phone, providing timely and accurate information.
• Coordinate assistance services promptly, ensuring that customers receive the help they need as quickly as possible.
• Document customer interactions and service requests in the CRM system for record keeping and process improvement.
• Communicate clearly and clearly with customers, guiding them through the assistance process.
• Work collaboratively with service partners to ensure effective delivery of roadside assistance.
• Stay informed about company services, policies, and procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity to work remotely for Eneco in Bulgaria! This position invites energetic individuals to explore, experience, and contribute to a leading energy company while enjoying the perks of a paid relocation. Joining Eneco means being part of a forward-thinking organization dedicated to sustainability and innovative energy solutions.

Het salaris voor deze functie ligt tussen € 1.675 en € 1.804 bruto per maand.

Key Responsibilities

• Provide exceptional customer service to Eneco clients, assisting them with inquiries related to energy services and products.
• Engage with customers through various communication channels, ensuring their concerns and questions are addressed promptly.
• Collaborate with team members to share knowledge and improve service delivery and customer experience.
• Document interactions accurately in the company's CRM system to maintain quality standards.
• Stay informed about Eneco's product offerings, promotions, and industry changes to provide up-to-date information to customers.
• Participate in training sessions and workshops to enhance your skills and knowledge in the energy sector.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the telecommunications industry. If you have a passion for technology and a commitment to providing excellent customer service, this role is perfect for you. As a customer service representative, you will assist clients with their inquiries and help ensure a positive experience, communicating effectively in Spanish.

Key Responsibilities

• Respond to customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Spanish.
• Assist customers with account management, including billing inquiries, service changes, and new installations.
• Provide accurate information regarding product features, current promotions, and service availability.
• Resolve customer complaints and technical issues promptly and professionally to enhance customer satisfaction.
• Document all customer interactions meticulously in the CRM system to ensure accurate records.
• Collaborate with internal departments to improve service delivery and customer engagement.
• Stay informed about the latest products, services, and industry trends to provide effective support and recommendations.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Outbound Sales Agent working remotely from Greece, with a competitive monthly salary of 1763 Euro. This role is ideal for motivated individuals who have a passion for sales and the ability to communicate effectively in Dutch. As an Outbound Sales Agent, you will be responsible for reaching out to potential clients, promoting our services, and converting leads into sales.

Key Responsibilities

• Conduct outbound calls to prospective clients in the Dutch market to generate leads and sell services.
• Build rapport with prospects and identify their needs to present suitable solutions.
• Achieve and exceed sales targets by effectively closing sales during calls.
• Document all interactions and maintain accurate records of leads and sales in the CRM system.
• Collaborate with marketing teams to develop strategies for lead generation and outreach.
• Provide excellent customer service to ensure a positive experience for all clients.
• Stay updated on industry trends and product knowledge to effectively communicate value propositions.

Requirements

Mercier Consultancy MD is excited to offer a position for an Italian speaking Technical Support Agent working remotely from Greece. This role is perfect for individuals who have a strong technical background and are passionate about helping customers resolve technical issues related to our products. As a Technical Support Agent, you will provide critical support for our Italian-speaking clients, ensuring they receive the assistance they need in a timely and effective manner.

Key Responsibilities

• Deliver high-quality technical support to Italian-speaking customers via phone, email, and live chat.
• Diagnose and troubleshoot technical issues with products and software efficiently.
• Guide customers through step-by-step solutions and provide clear instructions.
• Document customer interactions and resolutions accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex technical problems.
• Stay updated on product changes and technical developments to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support Representative for DJI, working remotely from Greece. As a customer support representative for this renowned brand, you will play a crucial role in assisting customers with their inquiries related to DJI products. Your passion for technology and commitment to providing outstanding service will help elevate the customer experience.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients regarding DJI products and services via phone, email, and chat.
• Assist customers with inquiries related to product features, troubleshooting, and after-sales service.
• Facilitate the resolution of customer issues quickly and efficiently to ensure customer satisfaction.
• Document interactions with customers accurately, keeping detailed records of inquiries and resolutions.
• Collaborate with the technical support team to address complex issues and product inquiries.
• Stay informed about DJI’s latest products, services, and industry trends to provide informed assistance.

Requirements