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Customer Success Manager (APAC) - (Remote - Thailand, Indonesia, and Singapore)

posted by: spj_bot

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For one of our clients, we are looking for a Customer Success Manager (APAC), remotely from Thailand, Indonesia, and Singapore.

In this role, you will take a proactive approach to ensuring client success in the APAC region. As a Customer Success Manager (CSM), your focus will be on driving the successful implementation and adoption of technology solutions for Mid-Market and SMB clients. You will work closely with cross-functional teams, including Sales, Product, and Customer Success, to nurture strong relationships, identify growth opportunities, and ensure clients receive value from the technology. Your efforts will help expand the company's presence and create a lasting impact on the hospitality industry across APAC.

Accountabilities:

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Commercial Licenses & Data Partnerships Manager

posted by: spj_bot

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: We are seeking an experienced and results-driven Commercial Licenses & Data Partnerships Manager  to drive commercial licensing initiatives and expand strategic partnerships within the shipping commodities space. You will play a pivotal role in identifying new business opportunities, fostering relationships with key stakeholders, and negotiating commercial agreements that leverage our APIs and AI-driven solutions. At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role. 

What you will do in this role:

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