Mercier Consultancy MD is thrilled to announce a new opportunity for Nordic Speaking Customer Service Representatives in the automotive industry. This role is perfect for enthusiastic individuals with a passion for cars and a commitment to delivering exceptional customer experiences. You will be the first point of contact for customers, assisting them with inquiries related to automotive products and services in their native Nordic languages.

Key Responsibilities

• Manage customer inquiries related to automotive services, vehicle specifications, and warranty information via phone, email, and chat in Nordic languages.
• Provide information on product features, pricing, and dealer locations.
• Assist customers with service appointments, troubleshooting vehicle issues, and processing warranty claims.
• Resolve customer concerns promptly, ensuring a high level of satisfaction.
• Document interactions accurately in the customer management system for follow-up and quality assurance.
• Collaborate with sales and service teams to improve customer experience and satisfaction.
• Stay up-to-date on automotive industry trends and company products to provide informed assistance.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for German Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and a keen interest in transportation solutions, this role is designed for you. You will play a crucial role in assisting customers with their transportation needs while delivering exceptional service in German.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in German.
• Provide information on shipping options, expected delivery times, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

Keycafe is a global B2B SaaS company that provides an industry-leading key management system. With a 4.8-star rating and over 1500 reviews, we’re trusted by businesses worldwide. You’ll join our growing marketing team and play a key role in shaping the visual identity of our global campaigns.

What You’ll Do

• Design graphics for web, email, ads, and social media
• Create and manage templates in Webflow to support landing pages and campaigns
• Produce visuals for product materials, presentations, and sales collateral
• Collaborate with the marketing team on global initiatives
• Ensure consistency with Keycafe’s brand guidelines while bringing fresh ideas
• Use Asana to stay on top of tasks and deadlines

Nice to Have

• Motion graphics or video editing experience
• Familiarity with UX/UI best practices
• Basic HTML/CSS knowledge

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking for highly motivated Business Development Professionals with a passion for customer service & business development, to join our Freight Forwarding team in Piraeus.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Editor/Creator Content Editor to coordinate the digital content of the portal.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Content Creator to provide editorial input to the portal.

Responsibilities:

The Pharmacist will play a critical role in ensuring the safe, compliant, and effective management of pharmaceutical products across our operations in Singapore. This role ensures compliance with regulatory requirements and Unimed’s Quality Management System (QMS), maintains employee training and compliance records, oversees controlled substance management, and provides product substitutions to meet customer and operational needs while maintaining safety and compliance standards.

• Minimum 5 years of experience in a pharmaceutical, healthcare, or medical supply environment (international experience a plus).
• Bachelor’s or Doctor of Pharmacy (PharmD) degree; active license to practice as a pharmacist in [relevant jurisdiction].
• Strong knowledge of controlled drug regulations and pharmaceutical compliance frameworks.
• Experience with Quality Management Systems (QMS) in a regulated environment.
• Excellent organizational skills with attention to detail in documentation and record-keeping.
• Ability to train, mentor, and oversee staff in compliance-related matters.

Requirements

Quality & Compliance

A fantastic opportunity to join our expanding, close knit Administration team in Burnley town centre. Reporting to the Administration Supervisor, the Administration Assistant will provide fast and effective admin support for our customers and sales teams across the UK.

Duties & Responsibilities

• Ordering fuel cards for new and existing customers.
• Inputting card and account details onto database system.
• Sending cards out to customers with relevant paperwork.
• Production and distribution of correspondence to customers and colleagues.
• Stopping/cancelling cards and account closures.
• Answering calls and dealing with customer enquiries, including transaction queries.
• Contacting customers regarding cards/transactions.

• Opening post, answering the intercom and dealing with visitors and deliveries as required.
• Scanning paperwork using a Document Management system.
• Any other duties as may be reasonably required.

Requirements

As Union Maritime’s (UML) fleet continues to grow, within an increasingly complex regulatory landscape, with evolving client demands, there is a necessity to strengthen our specialist Commercial Operations team in a newly established global location, Houston, USA.  

This is an exciting opportunity to be the first Commercial Operator for Union Maritime in the USA; a proud milestone in the company’s history.

 The Commercial Operations team handles our tanker, chemical and dry bulk fleet globally.

UML also has a substantial newbuild programme underway, which consists of chemical and product tankers, in addition to dry bulk vessels, equipped with state-of-the-art wind-assisted propulsion technology, in addition to forward-thinking dual fuel configurations.

Core Role Function

 Our Commercial Operations team currently has offices in London (HQ), Lagos, Chennai and Singapore. Moreover, UML also has offices in Athens, Mumbai and Tokyo, making this an opportunity to join a truly global team.   

 To oversee the commercial operations for our owned fleet of tankers, both across spot and period charter structures. There may be the occasional requirement to assist with time zone coverage on our dry bulk vessels, when they are in the USA.

 As the first team member, there will be a strong expectation for the right candidate to drive uptake of our company systems and ways of working, to ensure a uniform global standard.