Mercier Consultancy MD is seeking skilled Dutch Speaking Customer Care Representatives for IT Support Services, with the exciting opportunity to work in beautiful Greece! In this role, you'll provide essential support to Dutch-speaking clients, helping them navigate technical issues and ensuring a seamless experience with our IT services. If you have a passion for technology and a commitment to customer satisfaction, we want you to be part of our team!

Key Responsibilities

• Deliver exceptional technical support in Dutch via phone, email, and chat for IT-related inquiries.
• Assist customers with troubleshooting issues, software installations, and account management.
• Collaborate with internal teams to resolve complex technical problems and escalate issues when necessary.
• Document customer interactions and technical solutions in our CRM system accurately.
• Identify patterns in customer inquiries to suggest improvements in service delivery and technical documentation.
• Stay updated on IT trends and company products to effectively inform and support customers.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives at a cutting-edge AI & Technology Company, located in beautiful Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will assist clients in Danish, helping them navigate the company’s innovative AI solutions and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding AI products, technology solutions, and technical support via phone, email, and chat in Danish.
• Provide clear and accurate information about product features, benefits, and troubleshooting procedures.
• Assist customers with account management, software installations, and any technical issues they may encounter.
• Resolve customer complaints effectively, ensuring high satisfaction levels and fostering positive relationships.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay updated on the latest advancements in AI and technology to provide comprehensive support.

Requirements

Join Our Team!

Are you a fluent Danish speaker looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Danish Speaking Customer Representative with paid relocation to Greece!

This unique opportunity allows you to experience the vibrant culture and beautiful landscapes of Greece while providing exceptional customer support.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring inquiries are addressed with care and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver accurate and efficient service.
• Collaborate with team members to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an incredible opportunity to work (remotely) while enjoying the beauty of Greece? At Mercier Consultancy MD, we are excited to announce that we are looking for a dedicated Danish Speaking Customer Representative to join our team.

This role comes with the amazing benefit of paid relocation to Greece, allowing you to embrace a vibrant lifestyle while delivering exceptional service to our clients.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring inquiries are handled with professionalism and care.
• Communicate effectively via phone, email, and chat to assist customers with their needs.
• Become familiar with our client systems to deliver accurate and efficient solutions.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to work (remotely)in Greece with the added benefit of paid relocation to Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This role offers you the chance to embrace a new lifestyle in Greece while providing exceptional customer service to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring that their inquiries are managed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient with our systems to ensure high-quality and efficient service delivery.
• Collaborate with your team to ensure that customer issues are resolved promptly and accurately.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willing to relocate to Greece for this exciting opportunity!

Benefits

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Strategic Communications Specialist to help support a potential project to assist this objective.

Key Responsibilities

Strategic Communications Leadership

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Power Platform Developer to help support a potential project to assist this objective.

Key Responsibilities

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Lead Terminologist to help support a potential project to assist this objective.

Key Responsibilities

Terminology Leadership and Strategy

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Lead Human Factors Engineer to help support a potential project to assist this objective.

Key Responsibilities

Strategy & Leadership

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: