Mercier Consultancy MD is seeking a dedicated and skilled Dutch Speaking Technical Online Support Specialist to join our team in Sofia, Bulgaria. In this role, you will have the opportunity to engage with our Dutch-speaking clientele, providing them with the technical support and guidance required to navigate our services and products effectively.

Key Responsibilities

• Deliver exceptional technical support to Dutch-speaking customers through online channels.
• Identify, troubleshoot, and resolve a variety of technical issues reported by clients.
• Provide clear and concise instructions to customers, helping them understand the resolution process.
• Maintain accurate records of customer interactions and technical support queries.
• Work closely with technical teams to escalate complex issues and ensure prompt resolutions.
• Keep up-to-date with product updates, service changes, and industry trends to provide informed assistance.

Requirements

About AHOY:

AHOY is an innovative tech company focused on transforming the shipping and logistics industry through effective digital solutions. By leveraging technology, we aim to simplify complex cross-border shipping processes for businesses of all sizes. Our team thrives in a culture of inclusivity, creativity, and collaboration, ensuring the delivery of exceptional products that meet market demands.

Position Overview:

As a Product Manager at AHOY, you will be responsible for guiding the development and success of our shipping solutions. You will work closely with cross-functional teams, including engineering, design, and marketing, to define product strategies that align with customer needs and business goals. The ideal candidate will possess a solid understanding of the logistics industry, exceptional problem-solving skills, and a passion for driving product excellence.

Requirements

Key Responsibilities:

We are looking for a highly analytical Financial Analyst who will build financial models, calculate business unit economics, support investment decisions, and maintain high-quality financial data across the company.

This role is ideal for someone who thinks in numbers, works fast, and can convert raw data into actionable insights for top management.

Responsobilities:
Build, maintain, and improve complex financial models (unit economics, forecasting, scenario analysis, sensitivity models).

Develop and calculate profitability and cost-efficiency models across products, hosting, logistics, and infrastructure.

Create cash flow models, ROI assessments, NPV/IRR calculations, and financial projections for new initiatives.

Analyze product and marketing metrics and convert them into financial impact (conversion → revenue → margin).

Maintain multiple financial spreadsheets and dashboards, ensuring daily accuracy and stable structure.

Perform operational financial analysis: pricing, cost structure, budgeting, break-even points.

Provide management with reports, insights, and data-driven recommendations.

Support procurement and logistics calculations: equipment costs, delivery costs, cost per TH, payback periods.

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

About the role

Reporting to the Finance Director, the Senior Systems Accountant will focus on the analysis, design and optimisation of all financial systems. You will bridge the finance and technology departments, ensuring financial systems are efficient, accurate and aligned with business objectives. You will be essential for optimising financial software, managing system integrations and providing data-driven insights to improve financial reporting and support informed business decisions.

Duties & Responsibilities

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the Finance Director, the Head of Finance for the Fuel business unit will provide financial support to the Sales Director, and business partner with the Motia Commercial and Sales teams.

Duties & Responsibilities

Who we are

At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of over 5000 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering, survey and ROV capacity to service both the offshore and subsea market. With more than 40 years in the offshore business, the DOF group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The PMO Analyst ensures delivery discipline across all projects by maintaining Asana hygiene, tracking progress on modules/features, preparing project health reports, collecting updates from PMs, flagging risks early, and supporting the Delivery Ops Lead in driving execution standards.

They act as the backbone of delivery governance, ensuring every project is updated, documented, and visible to leadership — without depending on individual PM habits.

Requirements

1. Asana Management & Delivery Hygiene

• Maintain daily oversight of all Asana boards for active projects (tasks, subtasks, deadlines, dependencies).
• Ensure PMs update status, timelines, documentation, and dependencies according to SOP.
• Identify overdue tasks, inconsistencies, and missing details.
• Send daily/weekly reminders to PMs and escalate hygiene issues to Delivery Ops Lead.

2. Project Progress Tracking

• Track module/feature-level progress against planned timelines.
• Verify updates provided by PMs are complete and accurate.
• Maintain progress sheets or trackers for all critical deliverables.
• Identify delays and bottlenecks early and escalate accordingly.

3. Weekly Delivery Reporting

The Health & Safety Coordinator, focusing substansially on fleet management, is responsible for ensuring that ADAPTIT’s technical operations, projects, and fleet activities comply with all applicable health, safety, environmental and fleet regulations. This role develops, implements, and monitors safety programs, conducts audits and investigations, and supports a strong organizational safety culture. Additionally, the Coordinator oversees fleet operations, ensuring vehicles are safely maintained, compliant, and efficiently used.

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! In this pivotal role, you will leverage your expertise to connect with clients, understand their specific business needs, and deliver tailored solutions that drive operational success. If you are a results-driven consultant with a passion for helping clients thrive, this position is perfect for you!

Key Responsibilities

• Engage with clients to assess their individual business challenges and gather detailed requirements through comprehensive consultations.
• Develop and propose customized solutions that effectively address client needs while highlighting the benefits of our offerings.
• Serve as a primary point of contact between clients and internal teams to ensure smooth project implementations.
• Provide comprehensive training and ongoing support to clients, ensuring they maximize the value of our solutions.
• Stay informed about industry trends and technological advancements to offer clients valuable insights and recommendations.
• Document feedback and experiences to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements