Compliance Operations Manager (Fintech/Payments)

Location: Remote - Based in EST timezone

Compensation: $80K - $120K

We believe in a world of fair economic opportunity, where global commerce can flourish thanks to frictionless exchange of value. Our primary mission is enabling drastically faster, cheaper, and more reliable transactions for businesses in emerging markets.

We are looking for a Compliance Operations Manager to take absolute ownership of the systems, processes, and relationships that are the backbone of our day-to-day operations. This role is about acting like a founder, building trust with clients and partners, and creating a culture of relentless execution and accountability in a high-growth environment.

As the Compliance Operations Manager, you will lead the team responsible for handling critical financial compliance requests (such as Requests for Information - RFIs) from our banking partners. This is a hands-on leadership role focused on execution, building trust, and driving efficiency.

VP of Business Development, Africa - Blockchain Wallet Infrastructure

Location: Nigeria or South Africa (Remote-first, Office Optional)

Compensation: $80K - $120K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of wallet infrastructure for the next financial era. We are hiring a VP of Business Development to spearhead our regional expansion and establish our company as the trusted partner for financial institutions and fintechs across African markets.

Reporting to the Head of Americas, you will own the go-to-market strategy in Africa, driving revenue, building strategic partnerships, and guiding clients through the deployment of our cutting-edge wallet platform inside their existing systems. This role demands a powerful blend of strategic leadership and hands-on enterprise sales execution.

As the senior representative in Africa, you will blend high-level strategy with execution, focusing on accelerating market penetration and securing complex enterprise accounts.

We are currently seeking a proven Director to manage and grow our government sales vertical specifically focused on State & Local government agencies. 

The State & Local Director role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. In addition to building and executing on a sound goto market strategy, while managing a team of business development managers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, boosting revenue individually, managing and mentoring a team of State & Local Business Development managers.

We are currently seeking a Business Development Manager to support our Government sales vertical specifically focused on State & Local government agencies. 

The State and Local Business Development role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, and boosting revenue.

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

About eJam

eJam is a fast-growing consumer products brand incubator and eCommerce marketing company. We build and scale multiple DTC brands, combining data, creativity, and world-class talent across the globe. Our environment is fast-paced, collaborative, and centered around high ownership.

We are expanding our People team and are looking for a driven, organized, and engaging Recruiter who can spark excitement about eJam while helping us scale world-class teams—across creative, marketing, operations, supply chain, customer experience, data, and leadership roles.

Role Overview

The Recruiter will be the first line of defense for talent entering eJam.
Your core responsibilities include:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to invite applications for the position of German Speaking Solutions Consultant, with fully paid relocation to Greece! In this role, you will play a key part in helping our clients navigate their unique challenges, leveraging our innovative solutions to enhance their business outcomes. If you are passionate about technology and client success, we want to hear from you!

Key Responsibilities

• Engage with clients to thoroughly understand their needs and business objectives through detailed consultations.
• Create and present tailored solutions that effectively address client challenges.
• Provide expert advice and guidance, acting as a trusted partner to enhance client satisfaction.
• Collaborate closely with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct client training sessions to empower them in maximizing the use of our products.
• Stay informed about industry trends and emerging technologies to provide relevant and timely advice to clients.

Requirements