Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Compliance Manager to join our Quality & Excellence Department in our offices located in Aspropyrgos.

Infrastructure Engineer – Node Operations (Stablecoin / DeFi Focus)

Location: Remote - Based in EST or CST

Compensation: $175K - $225K

We are a technology company on a mission to transform how money moves. We believe stablecoins are the foundation of a new financial fabric—one that is faster, more global, and more efficient. We are building a full-service platform for issuing, managing, and integrating programmable, composable stablecoins into the global financial ecosystem.

Backed by world-class investors, we are a small, mission-driven team of builders with a high bar for excellence. We value clear thinking, extreme ownership, and high-velocity decision-making. We are seeking an Infrastructure Engineer – Node Operations to maintain the critical resilience and performance of our blockchain systems.

The Infrastructure Engineer – Node Operations will be directly responsible for managing and maintaining our core blockchain infrastructure. This includes critical components like RPC nodes, data indexers, and the internal telemetry pipeline. This role is essential for ensuring the high availability, reliability, and performance of systems that underpin our stablecoin platform. You will proactively strengthen our monitoring, automation, and operational resilience in a rapidly evolving blockchain environment.

Key Responsibilities

Junior Data Analyst (Product Focus)

Location: London, New York City (Office)

Compensation: $175K - $225K + Tokens/Equity

We are seeking a motivated Junior Data Analyst who is eager to learn, grow, and make a significant impact in a fast-paced environment at the intersection of consumer technology and next-generation finance. In this role, you will play a crucial part in supporting data initiatives across our product, helping various teams make informed decisions through clear analysis, reporting, and insight generation.

You will work closely with senior data staff while gradually taking on more ownership as you develop your skills in a supportive, high-autonomy environment.

As a Junior Data Analyst, you will support critical data initiatives, translating raw data into actionable insights that directly influence product strategy and user experience. You will be instrumental in tracking key performance indicators (KPIs) and uncovering opportunities for growth and optimization.

We are looking for a highly analytical and detail-oriented Analyst / Business Assistant who will support executive decision-making through modeling, data control, and operational coordination.

This role combines analytical work, product support, and operational assistance — ideal for someone who is fast, structured, and comfortable working directly with top management..

Responsibilities

• Build and maintain financial and operational models to support strategic decisions.
• Assist with procurement and logistics of mining equipment (selection, delivery coordination, cost tracking).
• Monitor and analyze key product metrics:

– NFT pricing

– automatic shutdown system

– “miner in installments” product

• Develop and update profitability and cost-efficiency models for hosting services.
• Maintain several operational spreadsheets and dashboards, ensuring daily updates and 100% data accuracy.
• Prepare short reports, insights, and options for decision-making.
• Work closely with executive leadership to support ongoing operational and strategic initiatives.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish.
• Provide detailed information about automotive products, warranty policies, and service options.
• Assist customers with appointment scheduling, service tracking, and order management.
• Resolve customer complaints effectively while ensuring satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure timely and efficient service delivery.
• Stay informed about automotive trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prominent Logistics Company based in Greece. This role is an excellent fit for individuals who enjoy the logistics and supply chain industry and are dedicated to providing exceptional customer service. You will assist clients with inquiries related to logistics operations while communicating in Portuguese, contributing to their overall satisfaction.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and delivery updates via phone, email, and chat in Portuguese.
• Provide information on shipping policies, pricing, and transit times.
• Assist customers with resolving issues related to shipments, including delays or discrepancies.
• Document all interactions and maintain accurate records within the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely resolution of customer concerns.
• Stay informed on logistics industry trends and the company's service offerings to provide up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives at an innovative E-commerce Company based in Greece. This role is ideal for customer-oriented individuals who are enthusiastic about e-commerce and eager to assist customers with their shopping experience. You will connect with customers in Norwegian, providing them with excellent support and guidance as they navigate our online platform.

Key Responsibilities

• Handle customer inquiries regarding orders, product information, and shipping details via phone, email, and live chat in Norwegian.
• Assist customers with account management, including creating accounts, tracking orders, and processing returns.
• Provide solutions to customer issues, ensuring a seamless shopping experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with logistics and product teams to resolve customer concerns effectively.
• Stay informed about company offerings and industry trends to provide relevant information to customers.

Requirements