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Portuguese Speaking Customer Service For A British-Singaporean Multinational

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Portuguese Speaking Customer Service Representatives for a reputable British-Singaporean multinational corporation. If you are passionate about delivering outstanding customer service and thrive in a multicultural environment, this role is ideal for you. You will be responsible for assisting customers with their inquiries, ensuring their needs are met while communicating effectively in Portuguese.


Key Responsibilities

  • Respond to customer inquiries related to products and services of the multinational via phone, email, and chat in Portuguese.
  • Provide customers with information on product features, pricing, and service availability.
  • Assist with account management, order processing, and troubleshooting issues.
  • Resolve customer complaints and queries in a timely and efficient manner, ensuring high levels of satisfaction.
  • Maintain detailed records of customer interactions and document issues accurately in the CRM system.
  • Collaborate with cross-functional teams to enhance customer experience and service delivery.
  • Stay informed about company offerings and industry trends to provide effective support.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who have a passion for entertainment and media services, as well as a commitment to providing exceptional customer support. In this position, you will assist clients with their inquiries and help enhance their experience in a dynamic environment.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Norwegian.
  • Assist customers with account management, including subscription adjustments and troubleshooting service issues.
  • Share information about new releases, features, and promotional offers aimed at enhancing customer engagement.
  • Efficiently resolve customer complaints and strive to ensure complete satisfaction.
  • Maintain accurate documentation of customer interactions for future reference and follow-up.
  • Coordinate with internal teams to improve service delivery and product offerings based on customer feedback.
  • Stay current on industry trends and company products to provide informed assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing excellent customer support. As a customer service representative, you will communicate with clients in Lithuanian, assisting them with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist customers with account setup, billing inquiries, and service changes.
  • Provide accurate and timely information regarding product features, offers, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed about new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to delivering excellent customer service, this role is tailored for you. As a customer service representative, you will assist clients with their inquiries and provide them with crucial information about properties and services in their native language.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property tours, and services via phone, email, and live chat in Lithuanian.
  • Provide detailed information on property features, availability, and pricing.
  • Assist clients with appointment scheduling for viewings and follow-ups.
  • Resolve customer issues or complaints effectively, ensuring a positive experience.
  • Accurately document all customer interactions and maintain up-to-date records in the CRM system.
  • Work closely with real estate agents and other teams to facilitate smooth transactions.
  • Stay informed about market trends and company offerings to offer knowledgeable assistance to customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information on product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are passionate about providing outstanding customer experiences and have a strong understanding of retail products and services. As a representative, you will engage with customers in Estonian, assisting them with their inquiries and ensuring they have a positive shopping experience.


Key Responsibilities

  • Handle customer inquiries related to retail products, orders, and services through phone, email, and live chat in Estonian.
  • Provide information about product availability, pricing, promotions, and store policies.
  • Assist customers with account management, including order processing, returns, and exchanges.
  • Resolve customer complaints and issues promptly and efficiently, ensuring satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with other departments to improve customer service and resolve any operational challenges.
  • Stay informed about product knowledge and industry trends to assist customers effectively.

Requirements

Job Skills

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Serbian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and have a knack for providing outstanding customer support. As a member of our team, you will assist clients in navigating their media entertainment options while delivering exceptional service in Serbian.


Key Responsibilities

  • Respond to customer inquiries regarding media services, including subscriptions, programming, and troubleshooting via phone, email, and chat in Serbian.
  • Assist clients with account management, including subscription changes and inquiries about billing.
  • Provide updates on new releases, features, and promotions within the entertainment sector.
  • Resolve customer complaints efficiently and strive to ensure a positive experience.
  • Accurately document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and address customer concerns.
  • Stay informed about industry trends and company offerings to provide current and relevant information to customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Serbian Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about healthcare and dedicated to providing high-quality customer support. As a representative, you will assist patients and clients with their inquiries, ensuring they receive the care and information they need, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and insurance via phone, email, and live chat in Serbian.
  • Provide information about treatment options, healthcare plans, and facility services.
  • Assist clients with scheduling appointments, processing inquiries, and managing follow-up communications.
  • Resolve patient complaints and issues efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system for ongoing support.
  • Collaborate with healthcare professionals to provide customers with the most accurate information and assistance.
  • Stay updated on healthcare policies, services, and industry changes to enhance customer interactions.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are tech-savvy and passionate about providing excellent customer support. As a customer service representative, you will assist clients with their IT-related inquiries and ensure they have a smooth experience while communicating in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Norwegian.
  • Guide customers through technical troubleshooting, ensuring clear communication of solutions.
  • Provide information on new technologies, software updates, and product features.
  • Assist customers with account issues, service inquiries, and order processing.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to ensure prompt resolution of customer issues.
  • Stay informed about industry trends and new product offerings to provide relevant assistance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Norwegian Speaking Customer Service Representatives in the aviation industry. This role is ideal for individuals who are passionate about aviation and customer service. As a representative, you will assist passengers with their inquiries regarding flight bookings, travel information, and airline services, all while providing exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, cancellations, and travel itineraries via phone, email, and chat in Norwegian.
  • Provide accurate information on airline services, baggage policies, and fare options.
  • Assist customers with changes to their reservations and address any service-related issues.
  • Resolve customer complaints in a professional and effective manner to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to facilitate a smooth passenger experience and resolve issues promptly.
  • Stay informed on aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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