Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are eager to help students and educators navigate e-learning platforms. As a customer service representative, you will assist users in French, ensuring they have a seamless and enriching experience with our educational services.

Key Responsibilities

• Handle customer inquiries related to educational programs, e-learning platforms, and resources via phone, email, and chat in French.
• Assist students and educators with account management, technical support, and platform navigation.
• Provide accurate information regarding course offerings, enrollment processes, and features available on the e-learning platform.
• Resolve customer complaints and technical issues promptly to ensure user satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with instructional teams to enhance service delivery and improve customer experiences.
• Stay informed about industry trends and updates in e-learning to provide relevant assistance to users.

Requirements

Are you passionate about driving business growth in the fast-evolving world of AI and data platforms? HSO is seeking a dynamic Business Development Executive to generate new business and drive revenue growth across New Zealand, specializing in AI and data platform solutions. You’ll play a critical role in identifying and qualifying new sales opportunities, collaborating with delivery and product teams, and executing strategic sales plans.

Key Responsibilities:

Mercier Consultancy MD is excited to offer unique Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the rich culture and scenery Bulgaria has to offer.

Why Work with Mercier Consultancy MD?

We prioritize the growth and well-being of our employees, fostering a supportive environment where you can thrive. As a part of our team, your role will be vital in delivering exceptional service to our valued customers.

Key Responsibilities

• Provide top-notch support to Irish-speaking customers through various channels, including phone, email, and chat, while ensuring professionalism in every interaction.
• Assist customers in understanding our products and services, offering detailed and accurate information.
• Effectively address and resolve customer inquiries and complaints to maintain satisfaction and trust.
• Maintain accurate documentation of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to improve service quality and responsiveness.
• Stay updated on product offerings and industry trends to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Polish Speaking Customer Service positions in beautiful Bulgaria, complete with a fully paid relocation package! This opportunity allows you to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Why Work With Us?

At Mercier Consultancy MD, we prioritize our team's success and satisfaction. As part of our dynamic workforce, you will contribute to providing outstanding customer support while growing both personally and professionally.

Key Responsibilities

• Provide excellent customer support to Polish-speaking clients via phone, email, and chat, ensuring clarity and professionalism in every interaction.
• Assist customers in understanding our products and services, delivering accurate information and helpful guidance.
• Address and resolve customer inquiries and complaints promptly and effectively to ensure high satisfaction levels.
• Document customer interactions accurately and perform follow-ups to meet their needs.
• Collaborate with various departments to enhance service quality and customer experience.
• Stay updated on company offerings and industry trends to provide the best support possible.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

Showroom Consultant

Who are we looking for?

We are currently seeking a Showroom Consultant who will play a vital role in enhancing our customer experience and showcasing the quality of our products in our showroom at Nicosia. The ideal candidate will leverage their expertise in building materials to assist clients in selecting the best solutions for their projects. If you are passionate about providing exceptional customer service and understanding the client's needs, then our role is for you!

What about your daily routine?

Reporting to the Credit Supervisor, the Credit Controller will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

Duties & Responsibilities

• Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions.
• Dealing with applications forms.
• Contacting customer regarding the Exposure on the fuel cards and expired credit limits.
• Dealing with additional card orders, card limits and change of details.
• Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
• Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
• Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in-house systems, email and phone.
• Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans
• Any other duties as may be reasonably required.

Requirements

Education & Experience

Mercier Consultancy MD invites you to explore remarkable Italian Speaking Customer Service positions nestled in the beautiful landscapes of Greece, complete with a fully paid relocation package! This is an exciting opportunity to enhance your career and experience life in a stunning new location.

Why Work With Us?

We prioritize our employees' success and satisfaction. As a part of Mercier Consultancy MD, you will join a passionate team dedicated to providing outstanding customer experiences. Your role will be instrumental in ensuring our clients receive the best service possible.

Key Responsibilities

• Handle customer inquiries in Italian via telephone, email, and chat, ensuring professionalism and friendliness in each interaction.
• Guide customers through our services and products, offering expert advice and detailed information.
• Address customer complaints and concerns promptly, turning challenges into positive outcomes.
• Maintain accurate records of customer interactions and follow up to guarantee their satisfaction.
• Work collaboratively with your team and other departments to enhance service delivery and support.
• Stay updated on company offerings and industry trends to provide knowledgeable support to customers.

Requirements

Motia is seeking a dynamic and results-driven Remote Senior Sales Executive to join our high-performing sales team. In this role, you will be responsible for driving revenue growth by acquiring new customers and maintaining strong relationships with existing clients. You will utilise advanced sales techniques and our portfolio of Fuel Cards (Shell, BP, Esso, Texaco, Allstar, and more) and fleet products to effectively guide prospects throughout the sales process.

Key Responsibilities:

• Develop a comprehensive understanding of our product offerings and industry landscape.
• Plan and prioritize sales activities to optimize outreach and customer engagement.
• Conduct targeted business-to-business cold calls to identify and nurture leads.
• Manage customer accounts to maximize fuel volumes and meet their needs.
• Drive new business opportunities and successfully close deals via phone interactions.
• Provide exceptional service to enhance customer satisfaction and promote business growth.
• Respond to inquiries promptly and follow up using appropriate methods.
• Utilize our CRM system to track sales progress and maintain a robust pipeline.
• Stay informed on industry trends to identify new growth opportunities.
• Perform any additional tasks as required to support team objectives.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Portuguese Speaking Customer Service Representatives for a reputable British-Singaporean multinational corporation. If you are passionate about delivering outstanding customer service and thrive in a multicultural environment, this role is ideal for you. You will be responsible for assisting customers with their inquiries, ensuring their needs are met while communicating effectively in Portuguese.

Key Responsibilities

• Respond to customer inquiries related to products and services of the multinational via phone, email, and chat in Portuguese.
• Provide customers with information on product features, pricing, and service availability.
• Assist with account management, order processing, and troubleshooting issues.
• Resolve customer complaints and queries in a timely and efficient manner, ensuring high levels of satisfaction.
• Maintain detailed records of customer interactions and document issues accurately in the CRM system.
• Collaborate with cross-functional teams to enhance customer experience and service delivery.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements