Italian Customer Support Specialist - Digital Advertising - Athens
posted by: spj_bot
Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.
Key Responsibilities
- Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
- Assist clients in understanding and optimizing their digital advertising campaigns.
- Resolve inquiries related to digital marketing tools and strategies effectively.
- Document and escalate issues to the technical team when necessary.
- Conduct follow-ups with clients to ensure satisfaction and campaign success.
- Stay informed about industry trends and best practices in digital advertising.
Requirements