Talent Sourcer (Remote in South Africa)

About the Role

We are looking for driven, curious, and proactive Talent Sourcer to join our high-growth sourcing team.

As a Talent Sourcer, you are the engine of our recruitment process. You’ll be the person who tracks down "purple squirrels"—those hard-to-find developers and engineers who aren't looking for work but are perfect for our clients. You’ll be responsible for the initial outreach, sparking curiosity, and qualifying talent before handing them over to our Delivery Managers to finalize the hire.

This is a fast-paced, high-energy role where no two days are the same. If you enjoy the "thrill of the hunt" and want to see the direct impact of your work as your candidates land roles at world-class tech companies, we want to talk to you.

Talent Sourcer (Remote in Mexico)

About the Role

We are looking for driven, curious, and proactive Talent Sourcer to join our high-growth sourcing team.

As a Talent Sourcer, you are the engine of our recruitment process. You’ll be the person who tracks down "purple squirrels"—those hard-to-find developers and engineers who aren't looking for work but are perfect for our clients. You’ll be responsible for the initial outreach, sparking curiosity, and qualifying talent before handing them over to our Delivery Managers to finalize the hire.

This is a fast-paced, high-energy role where no two days are the same. If you enjoy the "thrill of the hunt" and want to see the direct impact of your work as your candidates land roles at world-class tech companies, we want to talk to you.

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Senior Manager – Field Inventory to own the end-to-end strategy, execution, and governance of field inventory across a large, distributed technician network. This role defines inventory standards, lifecycle processes, and controls to ensure serialized and non-serialized assets are accurately tracked, properly positioned, and aligned with operational demand. Serving as the central point of accountability for field inventory health, this leader partners closely with procurement, field operations, analytics, and other stakeholders to balance availability, cost, and efficiency.

The Senior Manager – Field Inventory drives visibility and continuous improvement through data-driven insights, standardized reporting, and disciplined execution. This role enables field offices to actively manage inventory by establishing clear targets, dashboards, and governance processes while coordinating rebalancing efforts to reduce excess, resolve shortages, and minimize shrinkage. Success requires strong cross-functional leadership, advanced analytical skills, and the ability to influence stakeholders in a fast-paced, high-volume environment.

About DSI

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We are seeking an Onboarding Specialist to join our dynamic HR team, where you will play a critical role in ensuring a smooth and positive experience for new employees as they transition into our organization. In this position, you will be responsible for managing the onboarding process from start to finish, which includes facilitating orientation sessions, providing essential resources, and addressing any inquiries new hires may have. You will collaborate closely with various departments to ensure compliance with company policies and facilitate the completion of necessary documentation. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for fostering a welcoming and inclusive workplace culture. Your ability to engage and support new team members will be pivotal in helping them acclimate quickly and effectively to their new roles.

Responsibilities

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content that supports Field Operations and related teams. This role focuses on translating operational processes into clear, accurate, and usable knowledge base articles, job aids, and reference materials while ensuring documentation remains current and aligned with established standards.

Working under the direction of the Operations Knowledge Manager, the Knowledge Content Specialist partners with subject matter experts to validate content, identify gaps, and recommend improvements. Success in this role requires strong writing and organizational skills, attention to detail, and the ability to manage multiple content updates while maintaining consistency, accuracy, and usability across the organization.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes.

The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• Remote position, United States
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm

About DSI

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs

About DSI

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth.

When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners.

National travel is required 75% of the time

About DSI

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise.

The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes.

About DSI