Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers through phone, email, and chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure clarity and continuity of service.
• Work collaboratively with team members to drive continuous improvement in service delivery.
• Stay updated on company offerings, promotions, and industry trends to provide valuable insights to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Cybersecurity Governance Specialist. The role will be responsible for the management of cybersecurity policy alignment.

Responsibilities:

At Orphee Beinoglou, we have been connecting people, businesses, and cultures for more than a century, setting the benchmark for reliability, quality and peace of mind.

Our strength is built on experience and driven by progress. Over the decades, we have grown bolder, broader, and stronger, combining our heritage in moving, and fine-art logistics with a forward-thinking approach that embraces customer excellence.

We are looking for a Move Coordinator to join our Removals team at our headquarters in Elefsina supporting both private and corporate clients through every stage of their move.

The Move Coordinator will be responsible for managing and overseeing the complete moving process from start to finish ensuring a seamless, efficient, and stress-free experience for clients. Acting as the key communication point between clients, operations, and global partners (Agents), this role combines organizational precision, customer care, and international coordination.

Responsibilities:

Join our team on the Skandi Inventor!

DOF has a highly specialised vessel, the Skandi Inventor, entering the Asia Pacific Region. DOF is seeking highly knowledgeable, skilled and experienced Engineering Officers to join the Skandi Inventor team. These positions will ensure the safe and efficient operations of the Skandi Inventor by managing planned maintenance and repairs for the vessel’s mechanical and electrical equipment.

The successful candidates will have proven experience working on highly specialised vessels with intricate work instructions and complex work systems and equipment. The incumbents will demonstrate DOF’s values, Teamwork, Excellence, Respect, Integrity and above all we are Safe. 

Requirements

Join our team on the Skandi Inventor!

DOF has a highly specialised vessel, the Skandi Inventor, entering the Asia Pacific Region. DOF is seeking highly knowledgeable, skilled and experienced Chief Integrated Ratings, Integrated Ratings and Crane Operators and Integrated Ratings to join the Skandi Inventor team. These positions will ensure the safe and efficient operations on the Skandi Inventor by performing routine maintenance and repairs, operating specialised equipment and working under the direction of the Deck Officers and Engineering Officers.

The successful candidates will have proven experience working on highly specialised vessels with intricate work instructions and complex work systems and equipment. The incumbents will demonstrate DOF’s values, Teamwork, Excellence, Respect, Integrity and above all we are Safe.

Requirements

Join our team on the Skandi Inventor!

DOF has a highly specialised vessel, the Skandi Inventor, entering the Asia Pacific Region. DOF is seeking highly knowledgeable, skilled and experienced Chief Cooks, Chief Stewards and Stewards to join the Skandi Inventor team. These positions will contribute to the Skandi Inventor being a great place to work by ensuring the accommodation, facilities and food meets DOF standards.

The successful candidates will have proven experience working on highly specialised vessels with intricate work instructions. The incumbents will demonstrate DOF’s values, Teamwork, Excellence, Respect, Integrity and above all we are Safe. 

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for a Polish Speaking Player Support Specialist for Riot Games, to be based in beautiful Bulgaria. This role is a perfect fit for those who are passionate about gaming and thrive on helping players enhance their gaming experience. You will be the first point of contact for Polish-speaking players, assisting them with their inquiries and ensuring a high level of satisfaction with Riot Games' titles.

Key Responsibilities

• Provide exceptional player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with game-related inquiries, technical issues, and account management.
• Resolve player concerns promptly and effectively, ensuring a positive gaming experience.
• Document player interactions and feedback accurately to contribute to continuous improvement.
• Collaborate closely with game developers and community teams to provide player insights and feedback.
• Stay updated on game titles, features, and industry trends to offer informed support.

Requirements

About the Job

Excelya is looking for an experienced eCOA Lead Senior to join our innovative team! In this pivotal role, you will take the lead in managing electronic Clinical Outcome Assessments (eCOA) across clinical trials, ensuring that data collection meets the highest standards of quality, efficiency, and regulatory compliance.

As an eCOA expert, you will work collaboratively with various stakeholders to develop and implement strategies that enhance the clinical study experience for participants and investigators alike.

Main Responsibilities

• Lead the design, implementation, and management of eCOA solutions for clinical trials.
• Work closely with clinical project teams to deliver eCOA requirements aligned with objectives and timelines.
• Coordinate the development and maintenance of eCOA systems, ensuring compliance with relevant regulatory frameworks.
• Provide training and support to study teams on eCOA processes and tools.
• Monitor eCOA data quality and provide insights for continuous improvement.
• Collaborate with IT and third-party vendors to optimize eCOA technology and interfaces.

Requirements

About You

We are looking for a passionate individual who shares our values of audacity, care, and energy!

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
• Provide clear and accurate information about account management, transactions, and financial services.
• Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
• Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
• Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
• Stay updated on evolving products, industry trends, and company policies to offer informed support.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview:

The Data Visualization Engineer is responsible for transforming complex datasets into clear, engaging, and actionable visual insights. This role bridges the gap between data analytics and business decision-making by developing interactive dashboards, visual reports, and storytelling solutions that help stakeholders understand data patterns and trends effectively

Responsibilities