Mercier Consultancy MD is excited to present a fantastic opportunity for French Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about science and customer engagement. As a representative, you will provide essential support to clients and partners who are utilizing biotechnology products and services, ensuring communication is seamless and efficient in French.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and technical support via phone, email, and chat in French.
• Educate customers about product features, best practices, and compliance requirements.
• Assist in troubleshooting client issues and liaise with technical teams to find solutions.
• Accurately document customer interactions and follow up to ensure satisfaction.
• Collaborate with sales and product development teams to enhance customer experience.
• Stay updated on industry trends and advancements in biotechnology to provide informed assistance.

Requirements

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job.

With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. You will work with our customers to match their needs with our wide range of fleet products and services, primarily our exciting new Electric Vehicle (EV) products and solutions.

Please note this position is based at our Lawnswood office in North Leeds (LS16 6QY).

Duties and Responsibilities

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for helping customers and a strong understanding of retail operations. You will be instrumental in providing exceptional service and support to our clients, ensuring their shopping experience is enjoyable and hassle-free, all while communicating in Spanish.

Key Responsibilities

• Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in Spanish.
• Provide assistance with product selection, returns, and tracking order status.
• Resolve customer issues and complaints effectively and efficiently, maintaining a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with the sales and logistics teams to ensure timely resolution of customer inquiries.
• Stay updated on product offerings, promotions, and store policies to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and have a strong commitment to customer support, this role is perfect for you. You will be responsible for assisting customers with their inquiries related to renewable energy solutions, ensuring they receive the information and support they need in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding renewable energy products and services via phone, email, and chat in Spanish.
• Provide information on installation processes, energy efficiency, and product specifications.
• Assist customers with account management, billing inquiries, and service changes.
• Resolve issues and complaints effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions in the customer relationship management (CRM) system.
• Collaborate with sales and technical teams to enhance customer experience and service delivery.
• Stay updated on industry regulations and advancements in renewable energy to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives in the Food & Beverage industry. If you are a passionate individual with a keen interest in food and customer service, this role will provide you with the chance to assist customers while engaging in an exciting and vibrant industry. As a representative, you will play a vital role in addressing inquiries and ensuring that clients receive the best possible service in Spanish.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, including orders, product information, and service-related questions via phone, email, and live chat in Spanish.
• Assist customers with online orders, including modifications, cancellations, and tracking of shipments.
• Provide information about product offerings, promotions, and nutritional details.
• Resolve customer complaints and issues efficiently and professionally.
• Document all customer interactions accurately in our CRM system.
• Collaborate with the sales and logistics teams to ensure timely delivery and service quality.
• Stay current with industry trends and company offerings to effectively support customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives in the biotechnology industry. This position is well-suited for individuals who are enthusiastic about customer support and have a strong interest in biotechnology. In this role, you will engage with clients and stakeholders in Spanish, providing exceptional service and assistance related to our biotechnology products and services.

Key Responsibilities

• Handle inquiries from customers regarding biotechnology products, services, and compliance via phone, email, and chat in Spanish.
• Provide detailed information to clients on product usage, benefits, and safety regulations.
• Assist in troubleshooting technical issues and coordinate with relevant departments for effective solutions.
• Maintain accurate records of customer interactions and ensure thorough follow-up.
• Collaborate with sales and product teams to enhance customer experience and satisfaction.
• Participate in ongoing training to stay updated on biotechnology advancements and product knowledge.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the automotive industry. This position offers an excellent opportunity for individuals who are passionate about cars and committed to providing top-notch customer service. In this role, you will assist customers in Spanish, guiding them through inquiries related to automotive products and services and ensuring a smooth and pleasant experience.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty options via phone, email, and live chat in Spanish.
• Educate customers about features, benefits, and services offered in the automotive sector.
• Assist with technical support, service scheduling, and order processing.
• Resolve customer issues and complaints promptly and professionally.
• Document every customer interaction accurately in our customer relationship management (CRM) system.
• Collaborate with sales and technical teams to ensure timely service delivery and customer satisfaction.
• Stay up-to-date with automotive trends and service updates to enhance customer support.

Requirements

Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
• Provide clear and accurate information about product usage, benefits, and compliance with regulations.
• Assist clients in navigating issues and coordinating with technical teams for resolution.
• Document customer interactions and maintain accurate records in our system.
• Collaborate with sales and product development teams to enhance customer experience.
• Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and enjoy helping customers through their inquiries. As a key member of our team, you will provide exceptional service to customers in Polish, ensuring they have the information they need to enhance their experience with our offerings.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, pricing, and availability via phone, email, and chat in Polish.
• Assist customers with order placement, modifications, and tracking.
• Provide information about product ingredients, nutritional content, and allergen concerns.
• Resolve customer complaints promptly to ensure a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with sales and product teams to enhance customer support and service delivery.
• Stay informed about industry trends and product offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements