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Italian-Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.


Key Responsibilities

  • Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
  • Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
  • Assist customers with product purchasing, account management, and service configurations.
  • Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
  • Maintain detailed documentation of customer interactions and feedback in the CRM system.
  • Collaborate with technical teams to facilitate efficient solutions for customer issues.
  • Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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Italian Speaking Customer Service for Transportation Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a prominent transportation company in Greece. This role is ideal for individuals who are passionate about travel and transportation, and who enjoy providing top-notch customer service. In this position, you will assist Italian-speaking customers with their travel inquiries and logistics needs, ensuring a smooth and enjoyable experience.


Key Responsibilities

  • Respond to customer inquiries regarding transportation services, schedules, and reservations via phone, email, and chat in Italian.
  • Assist customers with booking processes, changes to reservations, and cancellation policies.
  • Provide accurate information about routes, pricing, and service options.
  • Resolve customer complaints and concerns professionally and promptly.
  • Document all customer interactions effectively in the CRM system.
  • Collaborate with operational teams to ensure optimal service delivery.
  • Stay updated on transportation regulations and company policies to provide accurate assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional customer service. As part of our team, you will assist Italian-speaking customers by addressing their inquiries and ensuring a smooth customer experience.


Key Responsibilities

  • Respond to customer queries regarding tech products and services via phone, email, and live chat in Italian.
  • Provide information on product specifications, features, and support options.
  • Assist customers with troubleshooting technical issues and provide step-by-step guidance.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to ensure effective resolution of complex issues.
  • Stay informed about the latest tech developments and product releases to assist customers accurately.

Requirements

Job Skills

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Italian Speaking Customer Service for Logistics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading logistics company based in Greece. This position is perfect for individuals who have a strong background in logistics and are dedicated to providing excellent customer service. In this role, you will engage with clients in Italian, assisting them with inquiries regarding their shipments and logistics needs.


Key Responsibilities

  • Manage customer inquiries related to logistics services, including shipment tracking, scheduling, and service options via phone, email, and chat in Italian.
  • Provide detailed information on shipping procedures, costs, and delivery timelines.
  • Assist customers with order placement, modifications, and cancellations effectively.
  • Resolve customer complaints and issues promptly while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Work closely with operational teams to coordinate logistics solutions and improve service delivery.
  • Stay updated on industry trends and company offerings to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Logistics Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian.
  • Provide accurate information about shipping options, pricing, and transit times.
  • Assist customers with order tracking, modifications, and any issues they may encounter.
  • Resolve customer complaints effectively and promptly to maintain high levels of satisfaction.
  • Document all customer interactions thoroughly in the CRM system.
  • Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries.
  • Stay informed about logistics trends and company offerings to provide comprehensive service.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This role is ideal for passionate individuals who love technology and enjoy interacting with customers. In this position, you will provide exceptional support in Italian, helping customers with their inquiries related to consumer electronics products and services.


Key Responsibilities

  • Manage customer inquiries regarding consumer electronics products, including features, specifications, and troubleshooting assistance via phone, email, and chat in Italian.
  • Provide product information and help customers understand how to make the best use of their devices.
  • Assist customers with warranty claims and service requests, ensuring a seamless experience.
  • Resolve issues and complaints efficiently, ensuring customer satisfaction throughout the interaction.
  • Maintain clear and detailed documentation of customer interactions in the CRM system.
  • Collaborate with product and technical support teams to address customer concerns effectively.
  • Keep up to date with the latest consumer electronics trends and product launches to provide accurate information to customers.

Requirements

Job Skills

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German Speaking Customer Service Health Technology Company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for German Speaking Customer Service Representatives for a Health Technology Company, based in Greece. This position is perfect for individuals who are passionate about health technology and dedicated to providing exceptional support to clients. In this role, you will assist customers with inquiries related to health technology products and services, ensuring they receive accurate information and exceptional service.


Key Responsibilities

  • Handle customer inquiries related to health technology products and services, including usage, troubleshooting, and technical support via phone, email, and live chat in German.
  • Provide detailed information about product features, benefits, and troubleshooting options.
  • Assist customers with account management, order processing, and issue resolution.
  • Document all customer interactions accurately and maintain comprehensive records within the CRM system.
  • Collaborate with internal teams to ensure customer satisfaction and to improve service delivery.
  • Stay updated on industry trends and company products to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service for Travel Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading Travel Company. This position is perfect for individuals located in Greece who are passionate about travel and enjoy helping customers plan their perfect journeys. In this role, you will assist German-speaking clients with inquiries related to travel services, bookings, and destinations.


Key Responsibilities

  • Provide exceptional customer support to clients via phone, email, and chat in German.
  • Assist customers with travel bookings, itinerary changes, and cancellations while ensuring compliance with company policies.
  • Offer detailed information on travel packages, destinations, and services to enhance the customer experience.
  • Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay updated on travel trends, policies, and offerings to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Tech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.


Key Responsibilities

  • Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
  • Provide detailed information on product features, troubleshooting steps, and account management.
  • Assist customers with installation and technical support issues, ensuring a smooth user experience.
  • Record and document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to escalate and resolve complex issues when necessary.
  • Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for a Telecommunications Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for German Speaking Customer Service Representatives for a Gourmet Salt Company in Greece. This role is perfect for individuals who have a passion for gourmet food products and exceptional customer service skills. As a representative, you will engage with customers in German, assisting them with inquiries about gourmet salt products and ensuring a delightful shopping experience.


Key Responsibilities

  • Respond to customer inquiries related to gourmet salt products, including product details, availability, and pricing via phone, email, and chat in German.
  • Provide information about the uses, benefits, and recipes involving gourmet salt to enhance customer experiences.
  • Assist customers with order placement, modifications, and processing returns or exchanges.
  • Resolve customer complaints and issues promptly and effectively, ensuring customer satisfaction.
  • Accurately document all customer interactions and inquiries in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and support marketing initiatives.
  • Stay informed about gourmet food trends and product innovations to provide relevant information to customers.

Requirements

Job Skills

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