organizational skill

Norwegian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who excel in providing outstanding customer support. You will assist students and clients in navigating educational platforms and resources, ensuring they have a positive experience in Norwegian.


Key Responsibilities

  • Handle customer inquiries related to educational programs, e-learning tools, and course registrations via phone, email, and chat in Norwegian.
  • Provide guidance on course offerings, learning resources, and platform functionalities.
  • Assist customers with account management, including registration issues, course changes, and troubleshooting.
  • Resolve customer complaints effectively and ensure a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with course instructors and technical teams to enhance the customer experience.
  • Stay updated on new courses, educational tools, and industry trends to offer the best support to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.


Key Responsibilities

  • Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist users with account settings, privacy concerns, and content management.
  • Provide timely updates on platform changes, trends, and new features.
  • Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve user experience and address issues.
  • Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about customer service and want to contribute to a vital industry that powers communities. You will assist clients in navigating their inquiries related to oil and gas products and services, all while providing exceptional support in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to oil and gas products via phone, email, and chat in Lithuanian.
  • Provide information regarding service options, pricing, and industry regulations to clients.
  • Assist customers with account management and troubleshoot issues as they arise.
  • Document interactions accurately and maintain comprehensive customer records.
  • Collaborate with technical support teams to resolve inquiries efficiently.
  • Stay updated on industry developments and changes in policies to provide accurate information.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
  • Educate clients about product features, applications, and compliance with industry standards.
  • Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
  • Document customer interactions accurately to ensure comprehensive follow-up and support.
  • Collaborate with product development and sales teams to enhance customer satisfaction.
  • Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social platforms and enjoy helping users navigate their experiences. As a customer service representative, you will engage with clients in Estonian, assisting them with inquiries and ensuring a positive user experience on our social media platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and content guidelines via phone, email, and live chat in Estonian.
  • Assist users with account setup, security concerns, and troubleshooting issues.
  • Provide information on platform features, updates, and community standards.
  • Resolve complaints and feedback efficiently, ensuring customer satisfaction.
  • Document all customer interactions accurately and maintain organized records in the CRM system.
  • Collaborate with other teams to improve user experience and address frequent issues.
  • Stay informed about social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Estonian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the Real Estate industry. If you are passionate about helping others and have a keen interest in real estate, this position is an excellent fit for you. As a member of our team, you will assist clients with their inquiries, providing guidance and support in navigating the real estate market.


Key Responsibilities

  • Handle customer inquiries related to real estate services, property listings, and market trends via phone, email, and chat in Estonian.
  • Provide clients with detailed information about properties, including features, pricing, and availability.
  • Assist customers with the purchasing and leasing processes, answering questions and facilitating communication.
  • Document all customer interactions accurately in our CRM system, ensuring follow-up as needed.
  • Collaborate closely with real estate agents and brokers to address client needs and concerns effectively.
  • Stay updated on local real estate trends and industry developments to provide informed advice.

Requirements

Job Skills

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Estonian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and eager to provide excellent support to patients and healthcare providers. You will have the chance to make a meaningful impact by assisting customers in navigating pharmaceutical services and products in their native language.


Key Responsibilities

  • Provide exceptional customer service by addressing inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and chat in Estonian.
  • Educate customers on medication usage, potential side effects, and safety guidelines.
  • Assist with the resolution of issues related to orders, billing, and insurance claims.
  • Document customer interactions accurately and maintain detailed records.
  • Work closely with healthcare professionals to ensure accurate information dissemination.
  • Stay current on pharmaceutical policies and product updates to provide comprehensive support.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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Estonian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for Estonian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and customer service, and who thrive in a dynamic environment. You will assist customers with their financial inquiries, ensuring they receive outstanding service in Estonian.


Key Responsibilities

  • Manage customer inquiries related to financial products and services, including account management and transactions via phone, email, and chat in Estonian.
  • Provide accurate information on banking services, financial regulations, and product features.
  • Assist customers with account issues, including opening new accounts, troubleshooting, and resolving disputes.
  • Document all interactions meticulously in the CRM system, maintaining compliance with financial regulations.
  • Collaborate with internal teams to address customer needs and enhance service delivery.
  • Stay informed about financial trends and company offerings to provide relevant assistance to customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Estonian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who possess a strong customer focus and a desire to support clients in navigating the complex landscape of energy services. As a representative, you will be instrumental in providing essential information and assistance to customers, ensuring their needs are met professionally and effectively.


Key Responsibilities

  • Handle inquiries from customers regarding oil and gas products and services via phone, email, and chat in Estonian.
  • Provide detailed information on service options, pricing structures, and industry regulations.
  • Assist customers with troubleshooting service-related issues and facilitate timely resolutions.
  • Document customer interactions accurately within our CRM system for future references.
  • Work closely with the technical team to ensure customer concerns are addressed promptly.
  • Stay informed about industry developments and company offerings to provide up-to-date advice to customers.

Requirements

Job Skills

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