Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is excited to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a popular Social Media Platform, with the opportunity to work in Greece. This role is designed for individuals who are passionate about social media and dedicated to providing outstanding support to users. As a representative, you will assist customers in Croatian, helping them navigate the platform and addressing their inquiries effectively.

Key Responsibilities

• Manage customer inquiries related to account issues, content moderation, and platform features via phone, email, and chat in Croatian.
• Provide clear and comprehensive guidance on the functionalities of the social media platform.
• Assist users with troubleshooting technical issues and ensuring prompt resolutions.
• Resolve customer complaints and inquiries efficiently to maintain high satisfaction levels.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with internal teams to improve user experience and enhance service delivery.
• Stay informed about social media trends and updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in the picturesque environment of Greece. This role is tailored for individuals who are enthusiastic about online shopping and committed to delivering exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Manage customer inquiries related to the e-commerce platform, including order processing, returns, and product information via phone, email, and chat in Croatian.
• Provide clear and comprehensive assistance on account management, payment options, and shipping inquiries.
• Resolve customer complaints and issues efficiently, ensuring a high standard of satisfaction.
• Document customer interactions and feedback accurately in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product offerings, promotions, and e-commerce trends to provide updated assistance.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a prestigious Airline Company, with the chance to work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about the travel industry and committed to providing exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a seamless travel experience.

Key Responsibilities

• Handle customer inquiries related to flight bookings, cancellations, baggage, and travel information via phone, email, and chat in Croatian.
• Provide clear and accurate information regarding flight schedules, ticket prices, and airline policies.
• Assist customers with troubleshooting issues related to bookings and account management.
• Resolve customer complaints and concerns efficiently to ensure high levels of customer satisfaction.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Collaborate with other departments to improve service delivery and address customer needs effectively.
• Stay informed about travel regulations and airline industry trends to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Croatian Speaking Customer Service Representatives at an innovative AI & Technology Company, with the chance to live and work in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. As a representative, you will assist clients in Croatian, addressing their inquiries related to AI products and services.

Key Responsibilities

• Handle customer inquiries regarding AI and technology solutions, account management, and user assistance via phone, email, and chat in Croatian.
• Provide detailed information about technology products, features, and applications to enhance customer understanding.
• Assist customers with troubleshooting technical issues and ensure timely resolutions.
• Resolve customer complaints and issues effectively to maintain high satisfaction levels.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and user experience.
• Stay informed about the latest trends in AI and technology to provide up-to-date support and guidance.

Requirements

ADAPTIT is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike.

As a Project Coordinator (FTTH B' Phase), you will support the successful delivery of Fiber To The Home (FTTH) projects by coordinating various project tasks, liaising with teams, and ensuring that all activities are executed in line with project timelines and contractual obligations. Your organizational skills will be pivotal in keeping the project on track, maintaining communication between stakeholders, and facilitating the overall workflow.

Key Responsibilities: 

·          Review and Draft AutoCAD Drawings, including – signal & power flow, mechanical, elevation, presets & layouts

·          Work with Planar Sales team to define scope of project and details to provide accurate drawings

·          Revise drawings as needed as project changes/grows

·          Support the Design Team with additional tasks such providing updates internally & externally, data configuration, short-term objectives

Key Relationships:

·         Design Team

·         Application Engineers & Sales Team Members

·         Project Managers

·         Contractors

Knowledge, Skills & Abilities: 

·         Excellent interpersonal communication, time management, and decision-making skills are essential

·         Ability to learn Planar products and uses quickly – previous knowledge a plus!

·         Familiarity with SharePoint and systems related to SharePoint like Power Automate & Power Flow

·         Excellent written and oral communication skills and demonstrated ability to communicate appropriate information to customers and team members in a professional manner

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

Mercier Consultancy MD is excited to present a unique opportunity for Dutch-English Customer Service Representatives supporting Booking.com, with the chance to work in the vibrant setting of Greece. This role is ideal for individuals who are passionate about travel and hospitality, and who excel in providing top-notch customer support. As a representative, you will assist customers in both Dutch and English, helping them with their inquiries related to booking accommodations and travel services.

Key Responsibilities

• Handle customer inquiries regarding bookings, changes, and cancellations via phone, email, and chat in Dutch and English.
• Provide information on accommodation options, pricing, and travel guidelines to assist customers with their decisions.
• Resolve customer complaints and issues efficiently to ensure a high level of satisfaction.
• Document all customer interactions and feedback in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address client needs effectively.
• Stay informed about travel trends and Booking.com policies to provide accurate and up-to-date assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch-English Customer Service Representatives supporting Booking.com, available for remote work in Greece. This role is perfect for individuals who enjoy helping customers navigate their travel experiences and are committed to providing exemplary support. As a representative, you will assist customers in both Dutch and English, addressing inquiries related to bookings, accommodations, and travel experiences.

Key Responsibilities

• Manage customer inquiries regarding bookings, modifications, and cancellations via phone, email, and chat in both Dutch and English.
• Provide detailed information about accommodations, amenities, and policies, ensuring clarity and understanding.
• Assist customers with troubleshooting issues related to their bookings and the Booking.com platform.
• Resolve customer complaints efficiently, providing solutions that enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams and partners to improve service delivery and address customer needs.
• Stay updated on Booking.com’s offerings and travel trends to provide relevant assistance.

Requirements