Union Maritime Analytics Associate
Location: Singapore, with flexibility to travel

Company overview

Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we are strengthening our commercial presence in Asia. The Analytics Associate is a new and highly impactful role within our dynamic and rapidly expanding team, based in our Singapore office. This position offers an outstanding opportunity for a motivated and ambitious individual to contribute directly to Union Maritime’s continued growth and success.

Role summary

The Analytics Associate will work closely with the Head of Analytics and the wider team to drive key strategic initiatives. The role involves developing and implementing analytical models that inform major business decisions and projects, providing hands-on exposure to the fast-paced world of international shipping and maritime investments.

Requirements

The Analytics Associate will play a critical role in supporting and enhancing the team’s strategic efforts by:

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For one of our clients, we are looking for a Community Support Lead, remotely from Latam & APAC.

In this role, you will take full ownership of customer support, escalations, and customer success processes, ensuring an outstanding experience for a globally mobile community. You will build and optimize systems, resolve customer inquiries with empathy, and drive high customer satisfaction. This role requires a proactive approach to identifying pain points, enhancing engagement, and turning challenges into opportunities for delight. Collaborating with teams across admissions, onboarding, operations, and education, you will play a crucial role in improving the overall experience. The ideal candidate has experience in customer success within education, travel, or hospitality and thrives in dynamic, community-driven environments.

Accountabilities:

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For one of our clients, we are looking for a Business Analyst, remotely from Europe and Nigeria.

As a Business Analyst, you will play a key role in supporting the development and enhancement of core banking systems, particularly focusing on loan and deposit modules. You will collaborate with product, engineering, sales, and customer success teams to gather requirements, analyze data, and provide insights that influence product roadmaps and customer success strategies. This role requires an analytical thinker with strong communication and writing skills who can translate complex business and technical concepts into clear and actionable documentation.

Accountabilities:

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We are a team of qualified professionals who, combined with a fleet of state-of-the-art and specially designed vessels, provide services to the Oil and Gas industry.

Our values:

• We conduct our business with RESPECT.
• We always act with INTEGRITY.
• We trust in TEAMWORK.
• We deliver EXCELLENCE in everything we do.
• Nothing is more important than YOUR SAFETY and that of your colleagues.

Requirements

Education/Technical Training:

• Bachelor's degree in Electrical, Electronic, Mechanical Engineering or related field

Technical Skills:

EpicMetry is seeking a skilled MERN Stack Developer to join our dynamic team. As a Full Stack Developer, you will be responsible for designing and implementing high-quality software solutions that enhance our products and services. If you have a passion for technology, a knack for problem-solving, and a desire to work in an innovative environment, we want to hear from you!

Key Responsibilities:

What You’ll Do:

As a Sales Development Representative at NoGigiddy, you’ll be on the front lines of our sales process. You’ll conduct outreach to prospective customers, identify their key challenges, and communicate how our solutions can help. Your primary focus is on generating high-quality leads and setting meetings for our Account Executives. You’ll work closely with our sales and marketing teams to build a robust pipeline and contribute directly to revenue growth.

Key Responsibilities:

• Prospect & Qualify: Identify and research high-potential leads through various channels (LinkedIn, email, professional networks).

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• Discovery Calls: Conduct brief introductory calls to understand prospects’ needs and determine mutual fit.

• Collaborate with Sales Team: Schedule qualified meetings for Account Executives, ensuring they have all relevant background information for a productive conversation.

• Maintain CRM Hygiene: Keep our CRM system updated with accurate lead information, call notes, and follow-up tasks.

Position Overview:

As a Remote Transcription Specialist at NoGigiddy, you will be responsible for accurately converting audio and video files into written documents. You will handle a variety of content, ensuring that all transcriptions meet our high standards of accuracy and quality. This role is perfect for detail-oriented individuals with excellent listening skills and a passion for precise documentation.

Key Responsibilities:

• Transcribe Audio and Video Files: Listen to recordings and convert them into written documents with high accuracy and attention to detail.

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• Meet Deadlines: Manage multiple transcription projects simultaneously and deliver completed transcriptions within specified time frames.

• Maintain Confidentiality: Handle sensitive information with discretion and maintain the confidentiality of the content being transcribed.

• Adhere to Style Guides: Follow specific transcription guidelines and style guides provided by NoGigiddy.

• Research Terminology: Research and verify industry-specific terminology and jargon to ensure accurate transcription.

Job Description:

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.

Key Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals.

• Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.

• Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.

• Monitor customer usage and engagement, identifying opportunities for improvement and growth.

• Collaborate with internal teams to provide customer feedback and contribute to product enhancements.

• Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.

• Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.

• Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.

Qualifications:

Remote Customer Experience Representative – Start at $19/hr, No Degree Needed

Are you enthusiastic about helping others and excel at solving problems? We are looking for dynamic individuals to join our team as Remote Customer Experience Representatives. This role offers the opportunity to make a significant impact in customer interactions from your own home.

Responsibilities:

Promptly respond to customer inquiries, providing solutions that are thoughtful and effective.
Manage and resolve customer issues with a focus on creating positive outcomes.
Communicate clearly and professionally, ensuring all interactions are handled with care.
Maintain a positive and engaging demeanor, contributing to a supportive team environment.

Qualifications:

A strong dedication to customer service excellence.
Excellent communication skills, capable of handling diverse customer needs.
The ability to work independently, prioritize tasks, and manage time effectively.
Comfort with technology and proficient in navigating various software applications.

Remote Customer Support Specialist – $19/hr Starting, No Degree Necessary

Are you dedicated to providing exceptional customer service and skilled at resolving issues? We’re looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction.

Responsibilities:

Address customer inquiries with patience and detailed understanding.
Resolve complaints and issues swiftly, aiming for first-contact resolution.
Communicate effectively, ensuring all customer communications are clear and professional.
Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere.

Qualifications:

Strong passion for customer service and a helpful, patient attitude.
Excellent communication skills, capable of engaging effectively with diverse individuals.
Ability to work independently, manage time effectively, and prioritize tasks.
Proficiency with technology, comfortable navigating multiple software environments.