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Customer Support Executive (Remote in United States)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Executive in the United States.

This role offers a chance to be the frontline of customer engagement in a fast-paced, globally expanding B2B marketplace. As a Customer Support Executive, you will be responsible for resolving customer inquiries and issues through live chat, WhatsApp, and email. Your work will ensure a smooth user experience across logistics, orders, and platform functionality, while also acting as the internal advocate for customers. You’ll collaborate across departments and be empowered to help improve support processes and customer satisfaction metrics. The position is fully remote and follows a Saturday–Wednesday schedule, with flexible shift options in CST or PST.

Accountabilities:

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Remote Sales Development Representative (SDR)

posted by: spj_bot

What You’ll Do:

As a Sales Development Representative at NoGigiddy, you’ll be on the front lines of our sales process. You’ll conduct outreach to prospective customers, identify their key challenges, and communicate how our solutions can help. Your primary focus is on generating high-quality leads and setting meetings for our Account Executives. You’ll work closely with our sales and marketing teams to build a robust pipeline and contribute directly to revenue growth.

Key Responsibilities:

• Prospect & Qualify: Identify and research high-potential leads through various channels (LinkedIn, email, professional networks).

• Engage Prospects: Initiate contact, build rapport, and spark interest in NoGigiddy’s offerings through cold calls, emails, and social outreach.

• Discovery Calls: Conduct brief introductory calls to understand prospects’ needs and determine mutual fit.

• Collaborate with Sales Team: Schedule qualified meetings for Account Executives, ensuring they have all relevant background information for a productive conversation.

• Maintain CRM Hygiene: Keep our CRM system updated with accurate lead information, call notes, and follow-up tasks.

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