communication skills

Slovak Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and adept at providing excellent customer support. As a representative, you will assist clients in navigating their media options and ensuring a delightful experience in a dynamic environment.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Slovak.
  • Assist customers with account management, including subscription changes and troubleshooting service issues.
  • Keep clients informed about new releases, features, and promotional events within the media and entertainment industry.
  • Resolve customer complaints swiftly and effectively to ensure a high level of satisfaction.
  • Accurately document customer interactions and maintain detailed records for reference.
  • Collaborate with internal teams to improve service delivery and address customer needs proactively.
  • Stay updated on current industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Slovak Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Manufacturing industry. This role is ideal for individuals who are eager to provide excellent customer support while facilitating communication for clients and partners in Slovak. You will play a crucial role in addressing inquiries and ensuring a seamless experience for customers in the manufacturing sector.


Key Responsibilities

  • Respond to customer inquiries regarding manufacturing products, services, and order status via phone, email, and chat in Slovak.
  • Provide information on product specifications, pricing, and availability.
  • Assist customers with order processing, changes, returns, and special requests.
  • Resolve any issues and complaints quickly and professionally to ensure customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with production and logistics teams to ensure orders are fulfilled efficiently.
  • Stay informed about industry trends and product developments to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about providing support and information related to insurance products and services. As a customer service representative, you will assist clients in navigating their insurance inquiries and ensuring they have a smooth and informed experience.


Key Responsibilities

  • Handle customer inquiries related to insurance products, policies, and claims via phone, email, and chat in Slovak.
  • Provide information on policy details, coverage options, and premium inquiries.
  • Assist customers with claims processing and address any concerns they may have.
  • Resolve customer complaints and technical issues in a timely and efficient manner.
  • Document all customer interactions clearly in the CRM system to ensure accurate record-keeping.
  • Collaborate with internal teams to enhance service delivery and customer satisfaction.
  • Stay updated on product knowledge and industry regulations to provide accurate assistance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.


Key Responsibilities

  • Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
  • Assist customers with troubleshooting, account management, and service inquiries.
  • Educate clients on product features, service options, and best practices in using IT products.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to facilitate timely solutions for customer problems.
  • Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Healthcare industry. If you are passionate about making a difference in people's lives and providing top-notch service, this role is for you. You will assist customers with their healthcare inquiries, offering guidance and support in Slovak to ensure they navigate their healthcare needs effectively.


Key Responsibilities

  • Handle customer inquiries related to healthcare services, insurance options, and medical products via phone, email, and chat in Slovak.
  • Provide accurate information about healthcare policies, procedures, and product offerings.
  • Assist customers with appointment scheduling, prescription refills, and service navigation.
  • Resolve issues and complaints promptly, ensuring a satisfactory customer experience.
  • Document all customer interactions thoroughly in the CRM system for follow-up and compliance.
  • Collaborate with healthcare professionals and administrative teams to facilitate customer needs.
  • Stay informed about industry updates and best practices to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information about product ingredients, packaging, pricing, and availability.
  • Assist customers with order placements, modifications, and cancellations.
  • Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
  • Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
  • Provide detailed information about account options, loan products, and investment services.
  • Assist customers with transactions, fund transfers, and resolving account issues efficiently.
  • Document all customer interactions accurately in the CRM system to ensure compliance and reference.
  • Work collaboratively with other departments to enhance service delivery and address customer needs.
  • Stay informed about banking regulations, products, and promotions to provide accurate advice.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about travel and aviation services. As a customer service representative, you will assist customers in Slovak, providing them with essential information and support regarding their travel needs and aviation queries.


Key Responsibilities

  • Manage customer inquiries related to flights, reservations, and airport services via phone, email, and chat in Slovak.
  • Assist customers with booking processes, schedule changes, and cancellations.
  • Provide information about airline policies, baggage allowances, and travel regulations.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with operational teams to provide accurate travel information and updates.
  • Stay informed about aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Dutch Speaking Content Moderator In Sofia, Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is seeking a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This exciting opportunity comes with a fully paid relocation package, allowing you to experience the rich culture and vibrant lifestyle of Sofia while contributing to a safe and positive online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content, ensuring it aligns with our community standards and guidelines for our Dutch-speaking audience.


Key Responsibilities

  • Moderate and evaluate user-generated content in Dutch to ensure it adheres to community guidelines.
  • Accurately assess and classify content in accordance with established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide actionable insights regarding content trends and user engagement to improve moderation effectiveness.
  • Collaborate with team members to enhance moderation processes and strategies.
  • Stay informed on company policies related to content moderation and community management.

Requirements

Job Skills

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Dutch Speaking Content Moderator In Athens, Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Content Moderator to join our team in Athens, Greece! This role includes a fully paid relocation package, allowing you to explore the rich history and vibrant culture of Athens while working to create a safe online environment. As a Content Moderator, you'll be responsible for reviewing and moderating user-generated content to ensure it meets our community standards and guidelines.


Key Responsibilities

  • Moderate and evaluate user-generated content in Dutch to ensure compliance with community guidelines.
  • Accurate classification of content based on established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide insights into content trends and user interactions to enhance moderation strategies.
  • Collaborate with team members to improve moderation processes and practices.
  • Stay informed about company policies related to content moderation and community engagement.

Requirements

Job Skills

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