Company Introduction

Digitalist is a digital agency specializing in custom web development, e-commerce solutions, and performance-driven marketing. We build websites and online stores that go beyond templates, focusing on delivering clean code, scalability, and long-term results.

Our projects typically start with web or e-commerce infrastructure and expand into ongoing marketing services. This means close collaboration between development, marketing, and clients is essential. We work with businesses that value structure, clarity, and thoughtful execution.

We are a Slovenia-based team working partly remote, with a strong focus on accountability, trust, and doing things properly rather than quickly.

About the Role

As our Web Project Manager / Technical Account Manager, you will manage and coordinate web and e-commerce projects from initial discussions through delivery.

This is not a developer role. You are not expected to code, but you do need a solid understanding of how web development works, especially within WordPress, WooCommerce, and Shopify. Your main responsibility is to keep projects structured, aligned, and moving forward while acting as the main link between clients, developers, and the marketing team.

You will work closely with the CEO and Web Development Support during onboarding and gradually take ownership of more complex projects and client relationships.

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a dedicated and enthusiastic Italian Speaking Customer Representative.

This position comes with the excellent benefit of paid relocation to Greece, allowing you to embrace a beautiful new lifestyle while delivering exceptional service to our clients.

Your Role:

• Provide top-notch customer support to Italian-speaking clients, ensuring that their inquiries are handled with care and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Get acquainted with our systems to provide accurate and efficient solutions.
• Work collaboratively with team members to ensure timely resolution of any customer issues.

Requirements

Join Our Team!

Are you a fluent German speaker looking for an incredible opportunity to work (remotely) with paid relocation to Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a dedicated and enthusiastic German Speaking Customer Representative to join our dynamic team.

This position not only offers the chance to provide outstanding customer support but also comes with the amazing benefit of paid relocation to Greece, allowing you to embrace a wonderful new lifestyle.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring their inquiries are handled with professionalism and efficiency.
• Communicate through various channels including phone, email, and chat to assist customers effectively.
• Become knowledgeable in our client systems to provide accurate and timely solutions.
• Work collaboratively with team members to ensure that customer issues are resolved promptly.

Requirements

Join Our Team!

Are you a fluent French speaker seeking an exciting career opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic French Speaking Customer Representative.

This position offers you the amazing chance to work (from home) while enjoying the rich culture and lifestyle that Greece has to offer.

Your Role:

• Provide exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through multiple channels, including phone, email, and chat.
• Become proficient with our client systems to deliver efficient and high-quality service.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Eagerness to learn new tools and technologies suitable for remote work.
• Self-motivated and proactive, able to thrive in a dynamic environment.
• Willingness to relocate to Greece and embrace this incredible opportunity!

Benefits

Join our team at Mercier Consultancy MD for an exciting opportunity in Sofia, Bulgaria, as a Finnish Speaking Professional! This role offers a fully paid relocation package, allowing you to immerse yourself in a vibrant culture while advancing your career. We are looking for dynamic individuals who can effectively communicate with our Finnish-speaking clients and contribute to our mission of providing exceptional service.

Key Responsibilities

• Provide excellent support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries and resolve issues related to our products and services.
• Collaborate with team members to enhance customer satisfaction and optimize service delivery.
• Document and maintain accurate records of client interactions and resolutions.
• Participate in training and workshops to continually develop your product knowledge and customer service skills.
• Stay updated on industry trends and best practices to provide relevant information to clients.

Requirements

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

We're looking for French speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Key Responsibilities

As a Commercial Analytics Analyst, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by:

· Preparing financial models and conducting in-depth analysis to evaluate various high-stakes transactions, including:

o   Vessel sales and purchases

o   Equity raises

o   Profit-sharing agreements

o   Investment in new maritime technologies

o   Vessel financing and refinancing

· Managing and coordinating various commercial projects to ensure timely and efficient execution

· Preparing presentations for both corporate and project-related initiatives, tailored to different stakeholders

· Maintaining comprehensive records for market research and business intelligence purposes, ensuring access to up-to-date data for decision-making

· Facilitating communication between departments to ensure smooth project flow and alignment across teams

Key Skills & Attributes for Success

To excel in this role, you will need to demonstrate a high level of analytical ability, exceptional attention to detail, and a proactive mindset. Success in this role will depend on your ability to manage complex, high-pressure situations while remaining organized and effective.

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking an Order Management Specialist to add to our team.  Order Management Specialists are the primary interface with the Planar sales team and customers during all aspects of the order fulfillment process.

What You'll Do:

The Order Management Specialist is responsible for ensuring that the customers’ needs are met, from purchase order receipt to product shipment. Order Management Specialists also build and maintain positive customer relations with both external and internal departments to ensure customer requests are managed appropriately and in a timely manner.