Join Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and take your career to new heights in the beautiful setting of Greece! In this role, you will be the first point of contact for our Italian-speaking clients, providing them with outstanding customer service and support related to their payment solutions.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients through phone, email, and chat communications.
• Resolve client inquiries regarding payment solutions with efficiency and professionalism.
• Educate clients about our various payment processing services and assist them in navigating our platform.
• Accurately document all customer interactions and follow-up actions within our customer relationship management system.
• Collaborate with team members and internal departments to enhance customer experiences and address common issues.
• Stay current with the latest trends in payment solutions to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative within the dynamic field of AI technology, with an attractive paid relocation package to Greece. This role is perfect for individuals passionate about technology and customer care, looking to enhance their career while enjoying the beautiful Greek lifestyle.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients in the AI tech sector via phone, email, and live chat.
• Assist customers with inquiries regarding AI products, features, and services, ensuring a thorough understanding of their needs.
• Resolve customer issues and complaints efficiently, maintaining a high standard of client satisfaction.
• Document all customer interactions accurately in our CRM system to facilitate improvement initiatives.
• Collaborate with technical teams to provide comprehensive solutions for customer inquiries.
• Stay up-to-date with the latest AI technology trends and product updates to enhance customer support.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for German Speaking Customer Service Representatives for an Online Bank, with the opportunity to work in Greece. This role is designed for individuals who are enthusiastic about banking services and committed to delivering exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries related to online banking products and services.

Key Responsibilities

• Manage customer inquiries regarding online banking services, account management, and transactions via phone, email, and chat in German.
• Provide clear and accurate information about banking products, fees, and remote banking options.
• Assist customers with troubleshooting technical issues related to the online banking platform.
• Resolve customer complaints and queries effectively, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Work closely with banking staff and departments to enhance service delivery and customer experience.
• Stay informed about financial regulations and updates in the banking industry to provide relevant advice.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Logistics & Delivery Advisor to join our vibrant team in Bulgaria. This exciting opportunity includes a paid relocation package, making your transition to this beautiful country seamless! In this role, you will play a key part in managing logistics operations and providing exceptional support to our Dutch-speaking clientele.

Key Responsibilities

• Deliver high-quality logistical assistance and customer service to Dutch-speaking clients through various channels.
• Oversee the coordination and timely delivery of shipments, ensuring all tracking information is accurate.
• Manage customer inquiries regarding orders, shipping methods, and resolve any delivery issues.
• Document all customer interactions and maintain precise records in our systems.
• Collaborate with logistics teams to enhance and optimize service delivery processes.
• Keep informed about industry developments and best practices to provide knowledgeable recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Italian Speaking Customer Service Representatives at a leading Cybersecurity Company, located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity, and who possess a commitment to providing outstanding customer support. As a representative, you will assist clients in Italian, helping them navigate their cybersecurity solutions and addressing their inquiries.

Key Responsibilities

• Handle customer inquiries regarding cybersecurity services, software installation, and technical support via phone, email, and chat in Italian.
• Provide clear and comprehensive information on security features, compliance requirements, and best practices.
• Assist customers with troubleshooting technical issues and resolving incidents promptly.
• Document all customer interactions in the CRM system, ensuring accurate tracking and follow-up.
• Collaborate with the cybersecurity team to escalate complex issues and enhance service delivery.
• Stay informed about the latest cybersecurity trends and threats to provide relevant assistance.
• Work closely with internal teams to improve customer experiences by gathering feedback and implementing improvements.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in Greece. This role is perfect for individuals who have a keen interest in online shopping and a dedication to providing outstanding customer support. As a representative, you will assist customers in Spanish, resolving their inquiries and enhancing their overall shopping experience.

Key Responsibilities

• Handle customer inquiries related to product orders, shipping, returns, and account management via phone, email, and chat in Spanish.
• Provide accurate information about products, pricing, promotions, and delivery options.
• Assist customers with order modifications, cancellations, and troubleshooting issues with the e-commerce platform.
• Resolve customer complaints and ensure a high level of satisfaction through effective problem-solving.
• Document all customer interactions and feedback in the CRM system for tracking and follow-up.
• Collaborate with various departments, including logistics and sales, to improve customer service delivery.
• Stay informed about product updates and promotions to provide timely assistance to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

As part of our growing operations, we are looking for a highly motivated Procurement Manager to join our team in Athens. This role is responsible for overseeing procurement operations, supplier management, and strategic sourcing initiatives to ensure cost-effective, sustainable, and regulatory-compliant procurement of goods and services. 

Role Overview:  

The Procurement Manager is responsible for overseeing procurement operations, supplier management, sourcing initiatives to ensure cost-effective, sustainable, and regulatory-compliant procurement of goods and services. This role requires an in-depth understanding of waste management and maritime industries. Proven knowledge of procurement best practices and supplier negotiation expertise is also required, together with the ability to drive supply chain efficiencies while adhering to environmental and industry standards. 

Job Description: China Representative

Location: Singapore/China
Reporting to: Head of Projects / Senior Management
Company: Union Maritime

Role Summary

The China Representative will act as Union Maritime’s primary point of contact in China, supporting the company’s commercial, financing, and newbuilding activities. The role focuses on strengthening strategic relationships with Chinese partners, identifying new opportunities, and ensuring smooth execution of projects with shipyards and leasing houses.

Key Responsibilities

1. Partnership Development

• Identify and develop strategic partnerships in China across trading houses, industrial groups, financiers, and maritime operators.
• Represent Union Maritime in meetings, negotiations, and industry events to build strong long-term relationships.
• Provide ongoing market intelligence on Chinese counterparties, opportunities, and competitive landscape.

2. Leasing & Finance Support

Mercier Consultancy MD is excited to invite applications for a German Speaking CRM Support role focusing on Customer Platforms, with the opportunity to work in the beautiful setting of Greece. In this position, you will play a critical role in assisting German-speaking clients, ensuring they have a smooth and efficient experience with our customer relationship management systems.

Key Responsibilities

• Provide high-quality support to German-speaking clients using CRM platforms via phone, email, and online chat.
• Assist customers with inquiries regarding CRM functionalities, account management, and troubleshooting issues.
• Document customer interactions in our CRM system accurately to track issues and solutions.
• Collaborate with technical teams to resolve complex queries and suggest improvements to client processes.
• Conduct training sessions for clients on effective usage of the CRM platform features.
• Stay updated on product enhancements and industry best practices to provide relevant support.

Requirements