**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Excelya: Your Future Starts Here

At Excelya, we pride ourselves on being a leading mid-size Contract Research Organization (CRO) with over 900 passionate professionals dedicated to improving healthcare. Our core values of Audacity, Care, and Energy guide our actions and decisions as we work collaboratively to drive innovation in clinical research.

Position Overview:

We are currently looking for a knowledgeable and detail-oriented Quality Assurance Expert specializing in Computerized Systems (CS/QRM) to join our dynamic quality assurance team. In this role, you will be instrumental in ensuring the compliance, quality, and effectiveness of our computerized systems and the associated quality risk management processes.

Main Responsibilities:

Mobile Engineer (Flutter/Dart) - Decentralized Trading Platform

Location: Remote - US or Europe remote. Must overlap with ET by 4 hours.

Compensation: $140K - $300K

We are a well-funded, innovative financial technology company on a critical mission: to enable anyone with a digital wallet to trade stocks, commodities, currencies, and crypto with unprecedented transparency. We are replacing the opaque, offshore brokerage model with a transparent, permissionless trading stack built entirely on-chain. Every transaction, deposit, and withdrawal is verifiable through open, auditable code. We have secured significant backing from top-tier institutional and crypto-native investors.

We are seeking a highly proficient Mobile Engineer to own and build our native mobile trading experience from the ground up. You will use Flutter and Dart to deliver a high-performance, cross-platform application (iOS and Android) that adheres to strict architectural standards and seamlessly integrates with our on-chain protocols.

Responsibilities:

Mercier Consultancy MD is proud to offer an exciting position for a Danish Speaking Customer Service Agent with a leading online travel agency. This remote opportunity allows you to work from beautiful Greece while providing outstanding customer support to Danish-speaking travelers. You will be instrumental in helping clients with their travel plans and ensuring they have a seamless experience.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat with inquiries related to travel bookings, accommodations, and services.
• Provide detailed information about destinations, travel itineraries, and special offers.
• Resolve customer complaints and issues promptly and effectively to ensure a high level of satisfaction.
• Document customer interactions accurately in the CRM system for quality assurance.
• Collaborate with team members to enhance customer service delivery and share insights for continuous improvement.
• Stay updated on travel industry trends and policies to provide accurate information to clients.

Requirements

About the Job

At Excelya, we take pride in embodying the core values of Audacity, Care, and Energy. As a leading player in the healthcare sector, our mission is to ensure quality and compliance in all our clinical research operations.

This mission is part of a strategic “Data Integrity Enabling Program” aimed at strengthening data governance and ensuring full compliance across all R&D activities. The project focuses on deploying a harmonized data integrity risk-management methodology and supporting critical GxP areas (GCP, GLP, GMP).

Mercier Consultancy MD is excited to present the opportunity for an Icelandic Speaking Customer Service Agent in Sofia, Bulgaria, accompanied by a fully paid relocation pack! This position invites you to be part of a dynamic team, providing exceptional support to Icelandic-speaking customers within a renowned global company.

Responsibilities

• Engage with Icelandic-speaking customers through phone, email, and chat to address inquiries and provide detailed product information.
• Troubleshoot customer issues effectively, ensuring timely and satisfactory resolutions.
• Document all customer interactions in the CRM system for accurate record-keeping and quality assurance.
• Collaborate with other departments to enhance customer experience and improve service processes.
• Stay updated on product offerings and company policies to assist customers proficiently.
• Promote a positive brand image by delivering high-quality customer service at all times.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
• Assist with product information, order management, and account-related questions to enhance the customer experience.
• Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
• Document customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with other departments to ensure comprehensive customer support and service improvements.
• Stay updated on product developments and promotions to provide accurate information.

Requirements

Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent in Sofia, Bulgaria, with a fully paid relocation package! This unique role allows you to join a multinational team while providing exceptional support to Danish-speaking customers in a thriving work environment.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries related to products and services.
• Provide expert guidance, assist with order placements, and resolve customer complaints efficiently and professionally.
• Document all customer interactions in our CRM system, ensuring accurate records for follow-up and quality assurance.
• Collaborate with team members to enhance service delivery and promote a positive customer experience.
• Stay updated on company offerings and industry trends in order to provide informed assistance.
• Consistently uphold company standards, promoting brand loyalty and customer satisfaction.

Requirements