Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.

Responsibilities

• Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
• Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
• Document all customer interactions in our CRM system to ensure quality service and follow-up.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about new products, promotions, and policies to deliver accurate information to customers.
• Contribute to a positive team environment by sharing insights and best practices.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.

Key Responsibilities

• Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
• Assist customers with account management, service details, and troubleshooting issues.
• Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
• Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Collaborate with technical teams to ensure efficient problem resolution and customer support.
• Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
• Assist customers with service plans, device activations, and technical support.
• Provide clear and accurate information about products, promotions, and available services.
• Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system accurately for future reference.
• Work collaboratively with internal teams to improve customer service delivery and support.
• Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Swedish Speaking Customer Service Representatives in the retail industry. This is a fantastic opportunity for individuals who are passionate about customer service and eager to assist customers with their shopping experience. In this role, you will leverage your fluency in Swedish to provide exceptional support to customers, ensuring they have a seamless and enjoyable retail experience.

Key Responsibilities

• Manage customer inquiries related to retail products, promotions, and order status via phone, email, and chat in Swedish.
• Provide information about product features, availability, and pricing.
• Assist customers with returns, exchanges, and resolving any concerns.
• Document customer interactions accurately in the CRM system for reference.
• Collaborate with sales and inventory teams to ensure timely communication of customer needs.
• Stay updated on new product launches and in-store promotions to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives within the retail industry. This role is ideal for individuals who possess a passion for customer engagement and are enthusiastic about providing excellent service to clients across the Nordic region. As a representative, you will be the face of our retail brand, assisting customers with their inquiries and enhancing their shopping experience in their native language.

Key Responsibilities

• Handle customer inquiries related to retail products, online orders, and store policies through phone, email, and live chat in Nordic languages.
• Provide product information, assistance with sales, and support for returns and exchanges.
• Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and maintain records accurately in the customer relationship management (CRM) system.
• Collaborate with the sales and inventory teams to address customer needs and feedback.
• Stay informed about product promotions, new arrivals, and retail trends to provide customers with relevant information.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Specialist in France.

We are looking for a proactive and customer-focused professional to join the team as a Customer Success Specialist. In this role, you will serve as a key point of contact for partners, ensuring their satisfaction, success, and long-term retention. You will collaborate across teams to deliver training, resolve issues, and provide guidance on tools and processes. Your ability to communicate clearly, build relationships, and problem-solve will be essential in supporting business growth and improving partner experiences.

Accountabilities: