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Danish Customer Support Representative for Online Store - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.


Key Responsibilities

  • Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding order status, product information, and user accounts.
  • Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
  • Maintain comprehensive records of customer interactions and feedback for future reference.
  • Collaborate with other teams to resolve complex customer issues when necessary.
  • Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Financial Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.


Key Responsibilities

  • Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
  • Provide accurate information about financial products, promotions, and compliance requirements.
  • Assist customers with issue resolution, transactions, and account-related questions.
  • Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
  • Collaborate with internal teams to improve service delivery and client satisfaction.
  • Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

Job Skills

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Swedish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Experience Agent, providing the flexibility to work remotely from Greece! We are looking for driven individuals who are committed to delivering exceptional customer service and enhancing the experience of our Swedish-speaking clients. As a vital part of our customer service team, you will be responsible for addressing inquiries and ensuring a supportive and informative interaction.


Key Responsibilities

  • Offer outstanding customer support in Swedish through various communication channels, including phone, email, and chat.
  • Effectively manage customer queries and issues, ensuring prompt and accurate resolutions.
  • Document customer interactions and maintain up-to-date records in our CRM system.
  • Collect and relay customer feedback to contribute to continuous improvement of our services.
  • Work collaboratively with team members to share customer insights and enhance service offerings.
  • Stay knowledgeable about our products, promotions, and best practices in customer service.

Requirements

Job Skills

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Danish Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.


Key Responsibilities

  • Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
  • Assist customers with order processing, tracking, and resolution of any service issues.
  • Provide detailed product information and guidance to help customers make informed purchasing decisions.
  • Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
  • Document all customer interactions accurately within the CRM system for future reference.
  • Collaborate with internal teams to address customer concerns effectively and improve service delivery.
  • Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a position for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This role is ideal for individuals who are enthusiastic about technology and enjoy providing exceptional customer support. As a customer service representative, you will assist customers in Italian, addressing their inquiries and helping them navigate the world of consumer electronics.


Key Responsibilities

  • Handle customer inquiries related to consumer electronics products, including features, specifications, and troubleshooting via phone, email, and chat in Italian.
  • Assist customers with order placement, tracking, and modifications to their accounts.
  • Provide technical support and guidance on product usage and setup.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Accurately document all interactions and customer requests in the CRM system.
  • Collaborate with sales and technical teams to provide comprehensive support to customers.
  • Stay informed about current products, promotions, and emerging technologies to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent At MCP

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a Dutch Speaking Customer Service Agent at MCP. In this role, you will be the frontline representative for our Dutch-speaking customers, providing them with top-tier support and service that reflects the company's dedication to excellence.


Responsibilities

  • Support Dutch-speaking customers through various communication channels, including phone, email, and chat, addressing their inquiries and assisting them with product-related questions.
  • Deliver prompt and accurate information about products, services, and account management while ensuring a smooth customer experience.
  • Resolve customer complaints efficiently while maintaining a positive and professional demeanor.
  • Record and document interactions in the CRM system to track customer feedback and service quality.
  • Collaborate with team members to enhance processes and improve overall customer service.
  • Stay informed about the latest products, promotions, and updates to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.


Responsibilities

  • Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
  • Address inquiries related to products and services, providing clear and accurate information.
  • Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
  • Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
  • Collaborate with team members to enhance the overall customer experience.
  • Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service Agent In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.


Responsibilities

  • Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
  • Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
  • Document all customer interactions in our CRM system to ensure quality service and follow-up.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay informed about new products, promotions, and policies to deliver accurate information to customers.
  • Contribute to a positive team environment by sharing insights and best practices.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
  • Assist customers with account management, service details, and troubleshooting issues.
  • Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
  • Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Collaborate with technical teams to ensure efficient problem resolution and customer support.
  • Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
  • Assist customers with service plans, device activations, and technical support.
  • Provide clear and accurate information about products, promotions, and available services.
  • Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system accurately for future reference.
  • Work collaboratively with internal teams to improve customer service delivery and support.
  • Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Job Skills

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