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Supervisor, Analytical Laboratory

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Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

GENERAL SUMMARY

The Supervisor, Analytical Laboratory is responsible for oversight and management of performance for the analytical laboratory processes using immunoassay and/or LC-MS/MS technology.

WORK SCHEDULE: Tuesday through Saturday, 11 am- 7:30 pm

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Job Skills

color electronic test performance operation process improvement com hipaa cybersecurity performing testing management supervision preventative maintenance prescription medications test systems troubleshooting writes laboratory equipment immunoassay license clinical laboratory health care www biological scheduling test method analytical healthcare professionals studies designed calibrations analytic performance specifications applicable state test communicate millennium medical technologists standard operating procedure reporting test schedule health services technical designed clinical laboratory science laboratory test continuing education read remedial action federal regulations instruments consultation quality assurance disability document management laboratory technicians validations validate corrective action e treatment plans chemical physical laboratory testing audits
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Spanish Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

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Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking positions in the vibrant city of Sofia, Bulgaria! We are looking for enthusiastic individuals who are ready to embark on a new adventure. This role comes with a fully paid relocation package, allowing you to transition smoothly into your new work environment. You will leverage your Spanish language skills to support our diverse client base while enjoying the rich culture of Sofia.


Key Responsibilities

  • Provide exceptional support in Spanish through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries, product-related questions, and service requests efficiently.
  • Document customer interactions accurately in our CRM system for quality assurance and reporting.
  • Resolve customer issues and complaints promptly to ensure a high level of satisfaction.
  • Collaborate with internal teams to improve processes and address customer feedback.
  • Stay informed about our products, services, and promotions to provide relevant assistance.

Requirements

Job Skills

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Polish Speaking Support Specialist - Work In Sofia - Fully Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a Polish Speaking Support Specialist and embark on an exciting journey in Sofia! We offer fully paid relocation for the right candidate. In this role, you will assist Polish-speaking customers, ensuring they receive top-notch support and guidance as they navigate our services.


Your Role

As a Polish Speaking Support Specialist, you will be the first point of contact for our valued Polish clientele. Your role will involve responding to inquiries and providing solutions while maintaining a high standard of customer satisfaction. Your fluency in Polish will be invaluable in building positive relationships with our customers.


Key Responsibilities

  • Manage inbound customer inquiries in Polish through phone, email, and chat platforms.
  • Offer accurate information and assistance regarding products and services.
  • Troubleshoot issues and provide timely resolutions to customer concerns.
  • Document interactions with customers and maintain records for quality assurance.
  • Work alongside other departments to ensure efficient handling of customer cases.
  • Stay updated on product and service knowledge to provide clear guidance to customers.

Requirements

Job Skills

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Platform Manager - Cresta

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DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Cresta to lead the administration, optimization, and strategic evolution of our Cresta AI platform. This role is responsible for maximizing the platform’s impact across Sales and Support by enhancing agent performance, improving operational efficiency, and strengthening the overall customer experience.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Cresta—overseeing configuration, integrations, analytics, and platform governance. This individual partners cross-functionally with Sales, Operations, Quality, and Training teams to translate business needs into scalable AI-driven solutions, ensuring consistent adoption, measurable performance improvement, and long-term platform value.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony performance improvement leadership customer experience refine ul customer service sales scalable manage plan managing integrations business requirement performance improving sale management dashboards governance troubleshooting reporting tools continuous improvement cross functional collaboration logistics translate operational manager measurable performance subject matter best practice center operations operational excellence sale enablement long term life insurance systems operations support operations analytics workflows stakeholder management coaching effectiveness adoption operations sales mobility broadband verbal communication skill real time quality assurance manage escalations operational efficiency sale operation data mapping coordinate CRM proprietary software integrations
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Principal (Maritime Academy)

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Overview  

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve. 

Academic Role

·         In charge of all training activities at SeaLearn Academy / SeaLearn Training Institute.

·         Ensure the curriculum and syllabus used are current, relevant, and up to date.

·         Implement maritime industry, company, and regulatory training requirements in line with best industry practices.

·         Ensure the Training Centre complies with approved standards and quality assurance systems in line with national and international requirements.

·         Represent SeaLearn and its parent company at international forums, conferences, and official meetings.

·         Serve as a member of the Think Tank for future training needs of SeaLearn Ltd.

Management Role

·         Act as Management Representative for SeaLearn Training Institutions and report to Top Management.

Job Skills

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Systems Engineer IV

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**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Job Skills

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Model Based Systems Engineer II

posted by: spj_bot

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is looking for a highly skilled Model Based Systems Engineer II to lead engineering efforts across various network operating systems with a focus on supporting DoD C5ISR mission. The Sensing and Information Operations (SIO) IPT Engineering and Technical Support to Terrestrial/Human Intelligence Programs provide engineering and related technical activities such as cyber security, quality assurance, technical documentation development, configuration management, and program management support services to the customer base within the Sensing and Information Operations (SIO) Integrated Product Team (IPT). This program provides small scale production efforts in support of prototyping and low-rate initial production systems which includes systems engineering for requirements, design, prototyping, and testing support.

Job Skills

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Cybersecurity Engineer III

posted by: spj_bot

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is looking for a highly skilled Cybersecurity Engineer III to lead engineering efforts across cybersecurity network lines — with a focus on supporting DoD C5ISR mission. The Sensing and Information Operations (SIO) IPT Engineering and Technical Support to Terrestrial/Human Intelligence Programs provide engineering and related technical activities such as cyber security, quality assurance, technical documentation development, configuration management and program management support services to the customer base within the Sensing and Information Operations (SIO) Integrated Product Team (IPT). This program provides small scale production efforts in support of prototyping and low-rate initial production systems which includes systems engineering for requirements, design, prototyping, and testing support.

Job Skills

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Dutch Speaking Customer Service Agent For Netflix - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present a unique opportunity for a Dutch Speaking Customer Service Agent for Netflix, offering the chance to work in the stunning surroundings of Greece. In this exciting role, you will provide world-class support to Dutch-speaking Netflix subscribers, ensuring they have the best streaming experience.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their Netflix accounts, subscriptions, and viewing options.
  • Provide excellent troubleshooting support for technical issues related to streaming and account management.
  • Resolve customer complaints and enhance satisfaction by delivering prompt and effective solutions.
  • Keep accurate records of customer interactions in the CRM system for follow-up and quality assurance.
  • Collaborate with team members to improve processes and enhance customer experience.
  • Stay updated on Netflix content, features, and industry trends to provide informed assistance to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Microsoft - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exceptional opportunity for a Dutch Speaking Customer Service Agent to join our team supporting Microsoft. This role allows you to work in the vibrant setting of Greece, where you will assist Dutch-speaking customers with their inquiries and provide them with outstanding service.


Responsibilities

  • Deliver high-quality support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Microsoft products and services.
  • Provide users with comprehensive information on product features, troubleshooting tips, and account management.
  • Resolve customer complaints effectively and ensure a positive customer experience.
  • Accurately document all interactions in the CRM system for tracking and quality assurance purposes.
  • Collaborate closely with other teams to provide seamless support and improve service delivery.
  • Stay updated on new products, software updates, and company policies to assist customers accurately.

Requirements

Job Skills

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