Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and providing excellent customer support. As a representative, you will engage with customers in French, assisting them with inquiries related to automotive services, products, and support.

Key Responsibilities

• Manage customer inquiries regarding automotive products and services via phone, email, and chat in French.
• Provide detailed information about vehicle specifications, service options, and pricing.
• Assist customers with service appointments, warranty claims, and troubleshooting vehicle issues.
• Resolve customer complaints effectively and ensure a positive experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide customers with timely solutions.
• Stay updated on automotive trends and company offerings to better assist customers.

Requirements

Our client is an innovative fintech scale-up with a flagship enterprise-level data analytics and compliance platform built for banks and financial institutions. Their mission is to empower financial organizations with cutting-edge technology for fraud detection, AML compliance, and risk management across multiple layers of the banking system.

This is a high-impact leadership role offering the chance to shape European expansion and drive sales growth in some of the most competitive and regulated markets in the world.

Role Summary

We are seeking an experienced sales leader to spearhead enterprise sales into European banks and financial institutions. The ideal candidate combines deep financial services expertise, technical acumen, and strong C-suite relationship management skills, with a proven track record of selling complex enterprise technology solutions.

This role requires navigating long B2B sales cycles in highly regulated environments while thriving in a fast-paced startup/scale-up setting.

Dans le cadre d’un renfort temporaire, nous recherchons un(e) Chargé(e) RH Paie & Formation pour rejoindre notre équipe RH.

Ce poste offre une forte exposition aux sujets de paie et d’administration du personnel, complétée par un volet formation orienté coordination et développement des compétences.

Are you a creative marketer who thrives on testing strategies and discovering what really moves the needle? We’re looking for a Marketing Coordinator to join our global marketing team at Keycafe. In this role, you’ll take ownership of our French marketing channels, primarily targeting France. You’ll create and execute campaigns across multiple channels, including email, social, blog, paid media, webinars, and more, with the goal of identifying the most effective growth levers.

If you enjoy working across the full marketing funnel, love crafting messages that convert, and want to make a measurable impact in a growing tech company, we’d love to hear from you.

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for a Data Manager - Research to join our talented team and play a key role in managing clinical data for various research projects, ensuring high quality and consistency across all data collected.

Main Responsibilities:

Organize and improve data quality per rules set by Data Owner.

• Document data, metadata, lifecycle (catalog, contracts, process map)
• Apply data quality rules, automate, monitor flows/reporting
• Implement data integrity rules
• Ingest data to cloud platform (GCP), communicate with stakeholders
• Integrate new assets, Write data transfer specs; Perform quality controls
• Handle data access/migration/archiving
• Apply licensing terms for external data; Main contact for external data providers
• Harmonize/standardize/prepare data for analysis
• Share best practices with the DM community

Deliverables:

About the Job

Excelya is looking for a dedicated Data Analyst R&D to join our dynamic Research and Development team. In this role, you will play an essential part in transforming complex data into actionable insights that drive our innovative projects and strategies.

As a Data Analyst, you will collaborate with cross-functional teams to analyze and interpret data from clinical trials, enabling informed decision-making and advancing our mission to improve patient outcomes.

Main Responsibilities:

• Create data visualization solutions.
• Define, specify, build, and/or improve:
• Data structures necessary for storage and analysis: core models, business views, and ad hoc tables (in DBT).
• Reports, dashboards, and data visualizations.
• Unit tests and validation on data preparation, reports, and dashboards.

Deliverables:

• Data preparation: core models, business views, and ad hoc tables (specifications + development and feeding of structures).
• Data analysis and visualization: Data Report, Dashboard, Scoring board, etc.
• Validation reports.

Requirements

About You

We are looking for passionate individuals who thrive in a collaborative environment and are eager to contribute to impactful projects.

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. As a Senior Expert in Sterility Insurance, you will take on a vital role in ensuring the integrity and safety of our sterilization processes within clinical development.

Your expertise will drive quality assurance in sterilization practices to comply with industry standards and regulatory requirements while fostering a culture of continuous improvement and excellence.

Main Responsibilities:

- Managing task lists and interacting with other peripheral streams (maintenance, logistics, etc.)

- Communicating tasks to the project manager daily and via monthly KPIs.

- Tasks and deliverables for the project and authorities:

• Risk analyses (initiation, execution, conclusion, action plan)

• Drafting quality documents (test protocols/plans and reports, standard operating procedures, operating procedures)

• GAP analysis against GMP

• Scientific justification (documents) for deviations from regulatory requirements

• Monitoring action plans, investigations, and evaluation of out-of-specification (OOS) results

• Drafting the CCS DP

Requirements

About You

Why Join Us?

At Excelya, we are committed to excellence in healthcare, and we invite you to be part of our dedicated team where your expertise can make a significant impact.

As a young, ambitious health company with over 900 talented professionals, we strive to be Europe’s leading mid-size CRO, delivering the best employee experience. Our integrated service model enables you to engage in diverse projects, working alongside industry experts to enhance scientific knowledge and improve the patient journey.

About the Job

We are seeking an Expert in Quality Assurance for Injectables and Barrier Technology to strengthen our commitment to delivering high-quality products. In this pivotal role, you will lead quality assurance processes, ensure regulatory compliance, and drive continuous improvement initiatives.

Main Activities:

• Managing task lists and interacting with other peripheral streams (maintenance, logistics, etc.)
• Communicating tasks to the project manager daily and via monthly KPIs. Tasks and deliverables for the project and authorities:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. As a Clinical Research Associate at Excelya, you will be responsible for overseeing the progress of clinical trials, ensuring compliance with regulatory requirements, and supporting site staff in their efforts to conduct research that improves patient outcomes.

Main Responsibilities:

• Conduct site initiation visits, monitoring visits, and close-out visits.
• Ensure site compliance with study protocols, ICH-GCP guidelines, and applicable regulations.
• Communicate effectively with study sites to facilitate the trial process and address any issues that arise.
• Review and verify study-related documents and data for accuracy and completeness.
• Monitor patient safety and data integrity throughout the study.
• Assist in preparing for audits and regulatory inspections.
• Provide regular updates to project managers and stakeholders about site progress and challenges.

Requirements

About You:

With more than 20 years of proven experience, QUALCO Group stands as a leading provider of Fintech solutions and ICT services, delivering analytics-driven, highly scalable enterprise software solutions in over 35 countries. The Group’s end-to-end technology and ICT services address diverse needs across Banking, Financial Services, Government, Utilities, Insurance, Retail, and more.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies, the ICT services arm of QUALCO Group, seeks a highly motivated and experienced Project Manager for overseeing and executing complex technology projects.

Responsibilities: