Mercier Consultancy MD is delighted to announce a rewarding opportunity for a French Speaking Rent-a-Car Consultant, with paid relocation to Bulgaria! This position is aimed at individuals who are passionate about customer service and are ready to experience life in one of the most picturesque countries in Eastern Europe.

As a Rent-a-Car Consultant, you will play a key role in assisting French-speaking customers with their car rental needs, ensuring that their experience is both smooth and enjoyable.

Key Responsibilities:

• Deliver exceptional customer service to French-speaking clients by assisting them with reservations and general inquiries.
• Manage the complete rental process, including vehicle pick-ups, returns, and associated documentation.
• Perform thorough inspections of vehicles and clearly explain the rental agreements to clients.
• Work closely with the operations team to ensure vehicle readiness and compliance with customer requirements.
• Stay informed about the fleet and promotional offers to provide valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of French Speaking Fraud Investigator, with the opportunity to work in the vibrant city of Sofia, Bulgaria. We offer a fully paid relocation package to ensure a smooth transition for you! In this critical role, you will help protect our clients by investigating fraudulent activities and ensuring the integrity of our services.

Key Responsibilities

• Conduct thorough investigations into suspected fraudulent activities while utilizing analytical skills to determine outcomes.
• Review and analyze documentation and data to identify patterns or anomalies that may indicate fraud.
• Collaborate with cross-functional teams to develop and implement effective fraud prevention strategies.
• Engage with clients to gather necessary information and provide updates on investigations.
• Prepare detailed reports summarizing findings, actions taken, and suggestions for future prevention measures.
• Stay up-to-date with industry trends in fraud prevention and detection to enhance investigative methods.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a French Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. In this role, you will provide exceptional support to our French-speaking clients, ensuring they receive the highest level of service and assistance.

Responsibilities

• Engage with French-speaking customers via phone, email, and chat, addressing inquiries related to our products and services.
• Provide accurate information about products, assist with order management, and offer tailored solutions to customer needs.
• Handle customer complaints with professionalism, aiming for effective resolution and customer satisfaction.
• Document customer interactions thoroughly in our CRM system for quality assurance and future reference.
• Work collaboratively with your team to improve overall customer experience and service delivery.
• Stay updated on product knowledge, promotions, and company policies to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity as a French Customer Care Representative for a leading FinTech Company! This position includes fully paid relocation to the stunning country of Greece, where you can combine your expertise in customer support with a passion for financial technology. If you are dedicated to providing exceptional service and have a keen understanding of financial products, we would love to have you on our team!

Key Responsibilities

• Provide outstanding customer support in French through various communication channels, including phone, email, and chat for FinTech-related inquiries.
• Assist customers with account management, financial transactions, and product information.
• Collaborate with internal teams to troubleshoot and resolve customer issues efficiently.
• Document all customer interactions and feedback accurately in our CRM system.
• Identify opportunities to enhance customer experience and suggest improvements in service delivery.
• Stay informed about the latest trends in FinTech and company products to provide accurate and timely information to customers.

Requirements

We are seeking an experienced Local Clinical Project Manager to oversee and coordinate clinical activities at the local level within a pharmaceutical environment.
The role involves managing operational aspects of clinical trials, ensuring compliance with regulatory requirements, and acting as the primary interface between local stakeholders, investigators, vendors, and global teams.

This position requires strong autonomy, rigor, and excellent communication skills, with the ability to navigate cross‑functional environments.

Key Responsibilities :

1. Local Study Management

• Lead and coordinate clinical trial activities at the local level from start‑up to close‑out.
• Ensure local execution of global study plans in alignment with timelines and quality standards.
• Serve as the key point of contact for local investigational sites and regional stakeholders.

2. Regulatory & Compliance Oversight

• Ensure that clinical trial activities comply with local regulations, ICH‑GCP, and internal SOPs.
• Coordinate local submissions to competent authorities and ethics committees when required.
• Monitor adherence to regulatory timelines and manage any corrective actions.

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

A company specialized in infant nutrition is currently conducting several Phase III clinical studies evaluating the efficacy and tolerability of formulations based on natural ingredients.

To support this growing clinical activity, the organization is seeking an Clinical Research Associate capable of coordinating clinical studies and ensuring strict operational and regulatory compliance.

Main Responsibilities

1. Study Documentation & Preparation

• Contribute to writing the study synopsis, protocol, and all study‑related documents (CRF, patient information sheet, informed consent form, safety reports, clinical reports).
• Prepare and supervise regulatory submissions to competent authorities (ANSM, CPP, CNOM, and international equivalents).

2. Clinical Study Conduct

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to outsourcing activities in Bioanalysis and Biomarker research. You will play a critical part in ensuring high-quality standards in clinical trials while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Mercier Consultancy MD is seeking passionate and motivated individuals to join our team as French Speaking Customer Support Representatives in Sofia. This role offers an exciting opportunity for candidates who are fluent in French and are looking to contribute to a vibrant work environment while providing excellent customer service. As a key member of our support team, you will assist our French-speaking clients and ensure they receive the highest level of support.

Responsibilities

• Engage with customers in French to address inquiries and provide information about our products and services.
• Resolve customer issues through effective troubleshooting and follow-up procedures.
• Document customer interactions and ensure a high level of accuracy in record-keeping.
• Collaborate with internal teams to enhance the overall customer experience.
• Stay updated on product knowledge and service offerings to provide informed support.
• Contribute to team projects and initiatives aimed at improving customer satisfaction.

Requirements

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty.

Responsibilities

• Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat.
• Address inquiries and provide information about our products and services effectively.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Maintain comprehensive records of customer interactions and feedback.
• Collaborate with various teams to enhance customer experience and streamline processes.
• Stay informed on product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce openings for French Speaking Customer Support Representatives in Sofia. This role is ideal for individuals who are passionate about customer service and enjoy assisting clients in their native language. You will play a crucial role in fostering positive relationships with French-speaking customers, ensuring they receive exceptional support throughout their experience with our services.

Key Responsibilities

• Provide high-quality customer support to French-speaking clients through various communication channels including phone, email, and live chat.
• Assist customers with inquiries regarding product details, order statuses, and account management.
• Resolve customer complaints and issues efficiently, contributing to overall customer satisfaction.
• Maintain accurate records of customer interactions and follow up as required.
• Work collaboratively with other teams to address and resolve complex customer queries.
• Stay updated on product knowledge and changes to ensure accurate information is provided to customers.

Requirements