The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Mercier Consultancy MD is delighted to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing superior customer support. As a member of our team, you will assist clients in navigating their pharmaceutical needs while delivering exceptional service in Polish.

Key Responsibilities

• Handle customer inquiries regarding pharmaceutical products, prescription information, and healthcare services via phone, email, and chat in Polish.
• Provide accurate information on medication usage, side effects, and available healthcare options.
• Assist customers with order processing, medication refills, and account management.
• Resolve customer complaints and issues promptly while ensuring customer satisfaction.
• Document customer interactions accurately in our CRM system, maintaining compliance with industry regulations.
• Collaborate with healthcare professionals and internal teams to enhance the customer experience.
• Stay informed about pharmaceutical products, industry developments, and company offerings.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Danish Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about the energy industry and committed to providing exceptional customer service. As a customer service representative, you will assist clients with their inquiries and ensure a smooth experience in a dynamic environment.

Key Responsibilities

• Manage customer inquiries related to energy products, services, and solutions via phone, email, and chat in Danish.
• Provide detailed information on service offerings, pricing, and regulations in the oil and gas sector.
• Assist customers with account management, billing questions, and service issues.
• Resolve complaints and inquiries in a timely and effective manner to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to enhance overall service delivery and customer experience.
• Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Portuguese Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are dedicated to helping others and are passionate about providing support in the healthcare sector. As a customer service representative, you will assist patients and healthcare providers with their inquiries, ensuring they receive timely and accurate information in Portuguese.

Key Responsibilities

• Respond to customer inquiries regarding pharmaceutical products, health concerns, and medication information via phone, email, and chat in Portuguese.
• Educate customers on drug usage, side effects, and compliance regulations.
• Assist healthcare providers and patients in navigating prescription processes and product availability.
• Document all customer interactions thoroughly and maintain accurate records.
• Collaborate with internal teams to resolve customer issues and ensure satisfaction.
• Stay informed about new pharmaceutical products and industry regulations to provide the best assistance possible.

Requirements