Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Agent based in Lisbon, with a competitive salary of 2000 Euro per month. In this role, you will be part of a dynamic team that provides exceptional support to Dutch-speaking clients, enhancing their experience with our services and products.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries and concerns with professionalism.
• Provide information about services, facilitate order placements, and manage customer accounts.
• Resolve customer complaints effectively while ensuring satisfaction and retention.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with internal teams to improve processes and enhance customer service delivery.
• Stay updated on product knowledge and company policies to provide the best support possible.

Requirements

At Mercier Consultancy MD, we believe that every great talent deserves a chance to shine! We are excited to announce that we are on the lookout for an engaging and motivated Dutch Speaking Freelance Recruiter to join our vibrant global team. This fully remote role allows you to work from anywhere in the world while making a real impact on people's careers!

What You'll Be Doing:

• Use your recruitment magic to identify and attract top-notch candidates across various industries.
• Conduct personable interviews that not only assess skills but also capture the essence of each candidate.
• Build and maintain fantastic relationships with candidates, guiding them through every step of their journey.
• Collaborate closely with hiring managers to fully understand their needs and deliver the right talent efficiently.
• Own and manage the entire recruitment cycle from crafting eye-catching job ads to sealing the deal with candidates.
• Stay ahead of the game by keeping up with industry trends and innovative recruiting practices.
• Keep the team informed by sharing recruitment updates and insights that highlight our journey towards success.

Requirements

🌟 Are you a Danish speaker who loves helping others? Join our dynamic team at Mercier Consultancy MD as a Danish Speaking Remote Customer Service Representative! Imagine a role where you can connect with people, solve their problems, and do it all from the comfort of your home.

As part of our commitment to your success, you’ll start with an exciting 3-month training and trial program in the beautiful setting of Greece! This immersive experience ensures you're armed with all the skills you need to shine in your role. After completing the training, you’ll embark on your remote journey, keeping our clients happy and satisfied!

Your Role:

• Deliver top-notch support to our Danish-speaking customers, making their experience delightful.
• Utilize various communication channels—phone, email, and chat—to address inquiries and provide solutions.
• Collaborate with team members and learn complex systems through insightful training and hands-on experience.
• Enjoy the flexibility of working remotely while being part of a vibrant and supportive team.
• Embrace opportunities for personal and professional growth in a fast-paced environment.

Requirements

Trust & Compliance Officer - Blockchain Wallet Infrastructure

Location: Remote - Must be in the European Union (remote-first, office optional). France/ Paris or as close as possible, is always preferred.

Compensation: $95K - $165K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Trust & Compliance Officer to manage our security frameworks and global regulatory requirements, ensuring we meet the highest standards of trust, resilience, and compliance across various financial and digital asset regulations worldwide.

Reporting to the CISO, this role demands both precision and adaptability. You will be the central figure for all trust, security, and compliance matters, designing and enforcing compliance programs, leading audits, and acting as the main point of contact for clients and regulators. You will also integrate compliance requirements into product architecture and support clients in meeting their own regulatory obligations.

Responsibilities:

Senior Backend Engineer - Stablecoin Infrastructure

Location: Remote - Based in EST timezone

Compensation: $175K - $225K

We are a technology company building a full-service platform that transforms how money moves. Our mission is to make digital dollars the core of a new, global financial fabric—faster, more efficient, and universally accessible. We are creating foundational infrastructure that makes issuing, managing, and integrating stable, dollar-based value on-chain seamless for developers, fintechs, and institutions. We are backed by world-class investors and are growing a team to reimagine how value moves online.

We are seeking a Senior Backend Engineer to accelerate the delivery of both critical internal tooling and high-impact customer-facing products. You will join a small, high-performance team that applies the discipline of high-performance finance to a fast-moving, crypto-native startup environment.

In this role, you will:

Engineering Manager - Intent-Based Cross-Chain Infrastructure

Location: Remote

Compensation: $180K - $200K

We are building programmable, intent-based infrastructure on a leading Layer 1 protocol, making blockchain interactions smoother, smarter, and more composable. Our work enables intent-driven execution across chains, requiring high-velocity technical delivery and strong team leadership. We are seeking an Engineering Manager to accelerate execution across projects, partner integrations, and cross-team initiatives.

This role is focused on making things happen: ensuring technical projects are delivered on time, partner integrations run smoothly, and internal teams are fully aligned. You will lead and mentor a multidisciplinary engineering team while owning technical guidance, reliability management, and strategic process implementation.

Key Responsibilities:

Business Operations & Compliance Manager - Decentralized Finance

Location: Remote - Preference for NYC - Will accept Remote USA working EST hours

Compensation: $129K - $150K

We build technology that makes markets safer and more accessible in the decentralized finance (DeFi) space. Our risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, and others. We are seeking a talented Business Operations & Compliance Manager to join our team and help shape the future of decentralized finance, reporting directly to the VP of Business Operations.

You will be the key owner of our global compliance and security posture, designing and implementing policies to reduce risk and support sustainable growth in a high-growth technology environment. This role is highly cross-functional, requiring you to partner with technical, business, and legal teams to embed operational excellence across the organization.

Responsibilities:

Mercier Consultancy MD is excited to announce an opening for an Online Safety Specialist fluent in Polish and English, with the added benefit of paid relocation to Sofia, Bulgaria! In this pivotal position, you will be integral in maintaining a secure online environment for our users by monitoring and managing online content, addressing safety issues, and upholding community standards.

Key Responsibilities

• Monitor user-generated content and online interactions to identify potential violations of safety protocols and community guidelines.
• Conduct in-depth investigations into reported safety incidents, analyzing data and evidence to determine the most effective responses.
• Collaborate with various teams across the organization to develop and refine safety policies that promote digital trust.
• Prepare detailed reports on safety incidents and trends to inform stakeholders and guide improvements in safety processes.
• Stay informed about emerging digital threats and best practices in online safety to proactively enhance our protocols.
• Educate users about online safety practices and procedures to raise awareness and encourage safe behavior.

Requirements

Mercier Consultancy MD is seeking an Online Safety Specialist proficient in both Danish and English, with the fantastic opportunity for paid relocation to Sofia, Bulgaria! In this role, you will be instrumental in promoting a safe online environment by monitoring user activity, addressing safety concerns, and ensuring compliance with community standards.

Key Responsibilities

• Monitor user-generated content and interactions to detect and address breaches of safety policies.
• Conduct investigations of reported incidents, leveraging analytical skills to assess situations and determine preventive measures.
• Collaborate with various teams to develop and implement effective online safety policies and procedures.
• Compile reports on trends and incidents related to online safety to provide insights and recommendations for improvement.
• Stay up-to-date on emerging online safety issues and propose proactive solutions to mitigate risks.
• Educate users about safe online practices to foster a secure community environment.

Requirements

Mercier Consultancy MD is on the lookout for an Online Safety Specialist fluent in Danish and English to join our team. This position includes the remarkable benefit of paid relocation to Sofia, Bulgaria! In this critical role, you will help ensure a safe online community by monitoring user interactions, managing safety incidents, and promoting compliance with community guidelines.

Key Responsibilities

• Monitor and review user-generated content and interactions to identify any breaches of community safety standards.
• Conduct detailed investigations into reported incidents, assessing situations to determine appropriate responses.
• Collaborate with different departments to develop and implement effective online safety policies and procedures.
• Prepare and deliver reports on online safety incidents and trends to management and stakeholders.
• Stay current with emerging online safety challenges to apply proactive measures against potential risks.
• Educate users about best practices in online safety to enhance community awareness and security.

Requirements