Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a Global Online Fashion and Beauty Retailer. If you are passionate about fashion and beauty, and enjoy providing top-notch customer service, this role is made for you! You will play a vital role in assisting customers with their inquiries and needs while promoting a positive shopping experience in Dutch.

Key Responsibilities

• Manage customer inquiries regarding fashion and beauty products, orders, shipping, and returns through phone, email, and live chat in Dutch.
• Provide detailed information about product availability, sizes, and styles to assist customers in their purchasing decisions.
• Handle order processing, address any changes or cancellations, and manage customer feedback.
• Resolve issues and complaints promptly, ensuring customer satisfaction and loyalty.
• Keep track of customer interactions and maintain accurate records in our CRM system for future reference.
• Collaborate with logistics and marketing teams to enhance the overall customer experience.
• Stay informed about the latest fashion trends and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Service Agent for a renowned Hong Kong-based multinational technology company. In this dynamic role, you will be instrumental in providing unparalleled support to Dutch-speaking clients, ensuring they have a seamless experience with cutting-edge technology solutions.

Responsibilities

• Engage with Dutch-speaking customers via various channels including phone, email, and live chat to address their inquiries.
• Guide customers through the technical features and functionalities of the company's technology products.
• Resolve customer issues, troubleshooting problems efficiently and effectively.
• Record and track customer interactions in the company's CRM system to facilitate continuous improvement.
• Work closely with product and engineering teams to relay customer feedback and improve service offerings.
• Stay informed on the latest product developments and industry trends to provide informed support.

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines and deliver new business in their territory. Through an in-depth understanding of the PeopleCert Group and go-to-market strategy, the successful candidate will establish relationships with key decision makers of training organizations, universities, and corporations in their assigned territory.

As a Business Development Manager, your tasks will include the following:

Mercier Consultancy MD is excited to announce a position for Finnish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for tech-savvy individuals who are passionate about helping customers with their IT-related inquiries and support needs. As part of our dedicated team, you will provide exceptional service in Finnish while guiding clients through their technical challenges.

Key Responsibilities

• Handle customer inquiries related to IT products, services, and technical support via phone, email, and chat in Finnish.
• Assist customers in troubleshooting software and hardware issues, providing clear guidance and solutions.
• Educate clients on product features, updates, and effective usage of IT solutions.
• Document customer interactions accurately and track issues to resolution.
• Collaborate with technical teams to escalate and resolve complex issues.
• Stay updated on the latest IT industry trends and product information to enhance customer service.

Requirements

Role Overview
We are hiring five Sales Executives to expand our telematics solutions across Abu Dhabi, Dubai, and Sharjah. Reporting to the Sales & Operations Manager, these roles require strong industry knowledge, a robust network, and a passion for building lasting client relationships.

Team Structure

• Senior Sales Executive (1 position): 5+ years of experience, responsible for overseeing all three markets (Abu Dhabi, Dubai, Sharjah) and supporting the regional team.
• Regional Sales Executives (4 positions): 3–5 years of experience, with specific allocations – Abu Dhabi (1), Dubai (2), Sharjah (1).

Key Responsibilities

• Develop and execute sales strategies within the assigned market.
• Build and maintain long-term relationships with clients, ensuring ongoing satisfaction beyond initial sales.
• Achieve sales targets and contribute to overall business growth.
• Collaborate with the technical team to support seamless installations and after-sales service.
• For the Senior role: provide mentorship to the regional team and align strategies across markets.

Requirements

Role Overview
We are seeking an experienced Sales & Operations Manager to lead our sales team and oversee the technical function, ensuring installation quality and client satisfaction. This role requires a strong blend of leadership, operational oversight, and business development, backed by deep expertise in the UAE’s telematics sector.

Key Responsibilities

• Lead, mentor, and motivate the sales team to achieve targets and KPIs.
• Oversee the technical/installation team, ensuring top-quality standards and timely delivery.
• Build and maintain long-term relationships with key clients, car rental companies, and workshops.
• Act as a bridge between technical operations and sales to ensure seamless execution.
• Drive business growth through market development and leveraging existing networks.

Requirements

• Extensive experience in the telematics industry, with a proven track record of engaging with car rental companies and automotive workshops in the UAE.
• Strong network of industry contacts across the UAE.
• Demonstrated ability to manage cross-functional teams (sales + technical).
• Excellent leadership, communication, and client management skills.

DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals.

As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs.

DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.

This is an in-office position that will report to our Urbandale, Iowa location.

About DSI

Are you a passionate individual with a knack for helping others? Mercier Consultancy MD is thrilled to invite applications for the position of Polish Speaking Customer Service Representative based in beautiful Bulgaria! This is a fantastic opportunity for those who enjoy engaging with customers and providing exceptional service while speaking Polish. Join our dynamic team and make a difference in the customer experience!

Your responsibilities will include:

• Providing top-notch customer support by addressing inquiries and assisting with issues over phone, email, and chat in Polish.
• Helping customers navigate our services, guiding them through processes, and ensuring they have all the information they need.
• Resolving complaints and finding solutions that leave our customers smiling!
• Documenting customer interactions accurately, ensuring we keep the best track of customer journeys.
• Working closely with the team to improve service delivery and enhance overall customer experiences.
• Staying informed about our offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Automotive industry. This role is perfect for individuals who are passionate about cars and customer service. As a representative, you will assist customers in navigating inquiries related to automotive products and services, ensuring they receive clear and helpful information in Polish.

Key Responsibilities

• Manage customer inquiries related to automotive services, warranties, and product information through phone, email, and chat in Polish.
• Assist customers with vehicle troubleshooting, service appointments, and parts availability.
• Provide accurate information regarding vehicle features, specifications, and maintenance recommendations.
• Document customer interactions accurately and track inquiries in the CRM system.
• Collaborate with service departments to ensure timely and effective resolutions to customer concerns.
• Stay up-to-date on automotive trends and product offerings to enhance customer assistance.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a dynamic and technically accomplished Director of R&D Advanced Data & Digital Platforms Product Management to lead the product management function for digital, data, and analytics platforms supporting pharmaceutical R&D. This role is critical to building and scaling the foundational platform capabilities that enable advanced analytics, machine learning, and data science across the R&D organization—including preclinical, translational, and clinical research workflows.

Reporting to the Head of R&D Digital Platforms, this role will define and execute the platform strategy that supports cross-R&D solution delivery, ensuring alignment with scientific goals, regulatory requirements, and enterprise digital strategies. You will lead a team of product managers and analysts while collaborating closely with R&D, data science, and digital technology partners to deliver secure, scalable, and high-performance capabilities.