Mercier Consultancy MD is pleased to present an exciting opportunity for a Dutch/Flemish Speaking Agent for Proximus, allowing you to work remotely from the beautiful country of Greece. In this role, you will play a key part in delivering outstanding customer service to Dutch-speaking clients, helping them navigate Proximus' product offerings and support.

Responsibilities

• Provide exceptional customer service to Dutch/Flemish-speaking clients via phone, email, and chat, addressing inquiries and providing appropriate solutions.
• Assist customers with account management, troubleshooting, and any technical issues they may face with Proximus services.
• Keep up to date with Proximus' latest products, services, and promotions to provide accurate information.
• Document customer interactions and maintain accurate records in the CRM system for quality assurance.
• Collaborate with colleagues and other departments to ensure a seamless customer experience and resolve escalated issues efficiently.
• Contribute to ongoing improvements in customer service strategies and processes.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in the world. This position allows you to engage with Dutch-speaking customers while fostering a global work environment. You will be the key point of contact, ensuring that clients receive the highest standard of support and service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries and concerns.
• Offer accurate product information, assist with order processing, and guide customers through various service-related questions.
• Resolve complaints and issues with professionalism, aiming to maintain high levels of customer satisfaction.
• Document customer interactions and feedback in the CRM system for quality assurance and continuous improvement.
• Collaborate with team members across different time zones to ensure seamless communication and service delivery.
• Stay informed about company products, policies, and industry trends to provide clients with relevant information.

Requirements

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Why should you apply to join the DOF Subsea Graduate Scheme?

Our Graduate Scheme is a two-year programme during which you will get to spend time in several key departments so that you develop a good understanding of what is required to be a Subsea Project Engineer.  Our graduates also get opportunities to work offshore on one (or several) of our construction vessels to ensure they understand what it takes to deliver engineering from tender through to execution.  The department rotations give you experience with Projects, Commercial, QHSE, Survey, Procurement, Drafting and others which we believe give you a good overview of our operations.  When it comes to offshore, we aim to get you a trip offshore as soon as possible to get the experience of being on a vessel and being part of the team delivering the work.

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.

Responsibilities

• Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
• Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
• Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
• Document and track customer interactions in the company’s CRM system for reference and quality assurance.
• Collaborate with teams across the organization to resolve complex customer issues effectively.
• Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

Requirements

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services.
• Deliver accurate information regarding account management, product features, and service offerings.
• Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for quality assurance.
• Collaborate with colleagues and management to improve service processes and customer experience.
• Stay informed about industry trends and updates to offer the best possible support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are dedicated to providing excellent customer service and have a strong interest in retail products and services. As a member of our team, you will assist customers with their inquiries and ensure they have a seamless shopping experience while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services via phone, email, and live chat in Slovak.
• Provide detailed information on product availability, pricing, and promotions to enhance customer satisfaction.
• Assist customers with the processing of orders, returns, and exchanges.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to streamline processes and enhance the customer experience.
• Stay informed about product knowledge and retail trends to provide relevant and helpful information to customers.

Requirements

Location: Cape Town

Contract duration: Start with 6 months

Domain: Retail

Job Summary

Responsible for participating in the support, scoping and implementation of SAP UDF Solution.  Provide leadership in process analysis, process and system design, systems development, configuration, testing, implementation, and training to support the SAP functions of our Pick n Pay’s Supply Chain Planning Division

Duties & Responsibilities:

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: