Mercier Consultancy MD is excited to offer a unique opportunity for Czech Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and eager to assist students and educators in maximizing their learning experiences. In this position, you will provide valuable support and guidance while communicating in Czech.

Key Responsibilities

• Manage customer inquiries related to educational programs, online courses, and e-learning platforms via phone, email, and chat in Czech.
• Provide information on course content, enrollment procedures, and platform navigation.
• Assist users with account management, including registration, troubleshooting, and payment inquiries.
• Resolve any issues or complaints promptly and professionally to ensure customer satisfaction.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with educational content teams to provide comprehensive support and resources to customers.
• Stay informed about industry trends and updates to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food products and customer satisfaction. In this role, you will assist customers in navigating inquiries related to products, orders, and services, all while providing support in a Nordic language.

Key Responsibilities

• Manage customer inquiries regarding food and beverage products, orders, and service options via phone, email, and chat in a Nordic language.
• Provide detailed information on product availability, ingredients, pricing, and promotions.
• Assist customers with order processing, modifications, and cancellations.
• Resolve any customer complaints and issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and operations teams to ensure timely service and delivery.
• Stay informed on industry trends and company product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who are keen on providing excellent service and have an interest in logistics operations. You will be responsible for assisting customers with logistics inquiries and ensuring smooth communication in French.

Key Responsibilities

• Handle customer inquiries related to logistics services, shipments, and supply chain management via phone, email, and chat in French.
• Provide information about shipping options, tracking shipments, and delivery schedules.
• Assist customers with order placements, changes, and cancellations as necessary.
• Resolve customer issues and complaints promptly to ensure high levels of satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with logistics and operations teams to provide updated information to customers.
• Stay informed about industry trends and company services to enhance customer interactions.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Data Analytics, Data Engineering, Business Intelligence, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

The Tiger Analytics team is looking for a highly skilled and experienced Senior Data Analyst with over 7-8 years of hands-on experience in designing and developing intuitive business reports. The ideal candidate will possess a strong sense of data representation and user experience, ensuring that our business intelligence solutions are both insightful and user-friendly. You will work closely with the IT and Business Teams to provide support and identify opportunities for system and process improvements.

Key Responsibilities:

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Join DOF as a Casual Offshore Vessel Coordinator!

We are seeking an experienced Offshore Vessel Coordinator to join our Crewing team on a casual basis. As the Offshore Vessel Coordinator, you will be responsible for administration and logistical support, in accordance with DOF standards, on our vessels. DOF has casual positions available in the Asia Pacific Region, which includes opportunities with DOF Australia and DOF Asia Pacific.

The successful individual will be pivotal in supporting DOF’s Project and Marine teams with various logistics, administrative and crew resource management tasks in compliance with regulatory frameworks. You will establish and maintain strong relationships with the various stakeholders that include Vessel Masters, Offshore Managers, Offshore Crew and the Crewing team to support the seamless execution of the offshore activities.

If you have a passion for the offshore industry and the skills to operate in a dynamic offshore environment, we want to hear from you!

Mercier Consultancy MD is excited to offer a fantastic opportunity for French Speaking Customer Service Representatives in the retail industry, specifically based in Sofia. This role is ideal for individuals who are passionate about retail and enjoy helping customers find the best solutions. As a customer service representative, you will engage with clients in French, assisting them with their inquiries and ensuring an exceptional shopping experience.

Key Responsibilities

• Manage customer inquiries related to retail products, orders, and services via phone, email, and live chat in French.
• Provide information on product availability, pricing, promotions, and store policies.
• Assist customers with order processing, returns, and exchanges efficiently.
• Resolve any issues or complaints promptly while maintaining a positive customer experience.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with other departments to enhance customer support and service delivery.
• Stay informed about new product launches and retail trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.

Key Responsibilities

• Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
• Provide detailed information on product availability, pricing, and lead times.
• Assist customers with order placements, modifications, and tracking.
• Resolve any issues or complaints in a prompt and professional manner.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with production teams to provide real-time updates and insights to customers.
• Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for customer service and a keen interest in real estate, this position is designed for you. As a representative, you will play a vital role in assisting clients with their inquiries and providing guidance on real estate transactions and services, all while communicating effectively in Norwegian.

Key Responsibilities

• Manage customer inquiries related to real estate services, listings, and transactions via phone, email, and live chat in Norwegian.
• Provide detailed information on available properties, market trends, and pricing.
• Assist customers with the buying, selling, or leasing process, ensuring a seamless experience.
• Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with real estate agents and other teams to provide comprehensive support to clients.
• Stay informed about industry trends and property developments to offer relevant insights to customers.

Requirements

🌞 Ready for a fresh start in a beautiful location? Mercier Consultancy MD is thrilled to offer an incredible opportunity for Spanish Speaking Customer Service Representatives to join our team while living and working in sunny Greece! Imagine enjoying the stunning beaches and vibrant culture of Greece while embarking on a fulfilling career. If you’re passionate about helping others and ready for a new adventure, we want to hear from you!

What You'll Do

• Provide exceptional customer service by handling inquiries from Spanish-speaking customers through phone, email, and chat.
• Assist customers with product information, order management, and troubleshooting in a friendly and professional manner.
• Ensure a seamless customer experience by resolving issues efficiently and effectively.
• Document customer interactions accurately in our CRM system, keeping track of inquiries and follow-ups.
• Work collaboratively with our international team to enhance the overall customer experience.
• Embrace the vibrant lifestyle of Greece while you work!

Requirements