Croatian Speaking Customer Service for AI & Technology Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for Croatian Speaking Customer Service Representatives at an innovative AI & Technology Company, with the chance to live and work in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. As a representative, you will assist clients in Croatian, addressing their inquiries related to AI products and services.
Key Responsibilities
- Handle customer inquiries regarding AI and technology solutions, account management, and user assistance via phone, email, and chat in Croatian.
- Provide detailed information about technology products, features, and applications to enhance customer understanding.
- Assist customers with troubleshooting technical issues and ensure timely resolutions.
- Resolve customer complaints and issues effectively to maintain high satisfaction levels.
- Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
- Collaborate with internal teams to improve service delivery and user experience.
- Stay informed about the latest trends in AI and technology to provide up-to-date support and guidance.
Requirements