Dutch/Flemish Speaking Technical Online Support - Relocation to Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Technical Online Support Specialist who is eager to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who have a passion for technology and enjoy providing exceptional service to clients. You will be responsible for assisting our Dutch and Flemish-speaking customers with their technical inquiries, ensuring a seamless experience with our products and services.
Key Responsibilities
- Deliver high-quality technical support to Dutch and Flemish-speaking customers via online communication methods.
- Identify, troubleshoot, and resolve a variety of technical issues efficiently while maintaining a customer-centric approach.
- Provide clear and precise instructions to customers, guiding them through troubleshooting steps.
- Maintain comprehensive records of customer interactions and issue resolutions within our support system.
- Collaborate with internal teams to escalate complex problems and contribute to ongoing product improvements.
- Stay informed about product developments, service updates, and best practices in customer support to provide informed assistance.
Requirements