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Contract Support Officer

posted by: spj_bot

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

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We are looking for a Contract Support Officer who will join our Sales Operations team.   
As a key member of our Sales Operations team, you will be responsible for managing contracts throughout their lifecycle, ensuring compliance, and working closely with internal stakeholders to streamline processes. Your role will be crucial in driving smooth sales operations and maintaining strong customer relationships. 

A Day in the Life of a Contract Support Officer at Qualco will include: 

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Community Support Lead

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Community Support Lead, remotely from Latam & APAC.

In this role, you will take full ownership of customer support, escalations, and customer success processes, ensuring an outstanding experience for a globally mobile community. You will build and optimize systems, resolve customer inquiries with empathy, and drive high customer satisfaction. This role requires a proactive approach to identifying pain points, enhancing engagement, and turning challenges into opportunities for delight. Collaborating with teams across admissions, onboarding, operations, and education, you will play a crucial role in improving the overall experience. The ideal candidate has experience in customer success within education, travel, or hospitality and thrives in dynamic, community-driven environments.

Accountabilities:

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