Nederlands Sprekende Wegenwacht Service Agent - Werk Vanaf Huis In Griekenland
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for a Nederlands Sprekende Wegenwacht Service Agent, specifically designed for remote work from Greece. In this vital role, you will provide road assistance and support to Dutch-speaking customers, ensuring their safety and satisfaction while they are on the road.
Responsibilities
- Assist Dutch-speaking customers who require roadside assistance via phone, providing timely and accurate information.
- Coordinate assistance services promptly, ensuring that customers receive the help they need as quickly as possible.
- Document customer interactions and service requests in the CRM system for record keeping and process improvement.
- Communicate clearly and clearly with customers, guiding them through the assistance process.
- Work collaboratively with service partners to ensure effective delivery of roadside assistance.
- Stay informed about company services, policies, and procedures to provide accurate information to customers.
Requirements