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Polish Speaking Customer Service Logistics & Courier Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a Logistics & Courier Company operating in Greece. This position is perfect for individuals who are enthusiastic about logistics and customer service. You will assist clients in Polish, helping them with inquiries related to shipping, deliveries, and logistics solutions, while enjoying the vibrant culture of Greece.


Key Responsibilities

  • Handle customer inquiries regarding logistics and courier services via phone, email, and live chat in Polish.
  • Provide detailed information on shipment tracking, delivery options, and logistics solutions.
  • Assist customers with placing orders and resolving issues related to their shipments.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with operational teams to ensure seamless service delivery and timely resolution of customer issues.
  • Stay updated on logistics trends and best practices to offer informed support to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Travel & Hospitality Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives with a focus on the Travel & Hospitality sector in Athens. This role is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer experiences. As a member of our customer service team, you will assist clients in navigating their travel inquiries and ensuring they have a memorable experience.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in Polish.
  • Provide comprehensive information on destinations, travel packages, and local attractions.
  • Assist customers with resolving issues related to bookings, cancellations, and changes.
  • Deliver prompt and effective solutions to customer complaints and inquiries, ensuring high satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal travel teams to enhance customer service and offer tailored solutions.
  • Stay updated on travel regulations, company offerings, and industry trends to provide informed support.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading Telecommunications Company based in Greece. This position is perfect for individuals who are passionate about technology and are committed to providing exceptional customer support in Polish. As a member of our team, you will assist customers with inquiries related to telecommunications products and services while enjoying the beautiful setting of Greece.


Key Responsibilities

  • Respond to customer inquiries regarding telecommunications services, products, and account management via phone, email, and live chat in Polish.
  • Provide detailed information on service plans, pricing, and promotional offers.
  • Assist customers with billing inquiries, technical support, and account issues.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with technical teams and other departments to facilitate service delivery and enhance customer satisfaction.
  • Stay updated on the latest telecommunications trends and products to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Streaming Services - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives for a leading streaming services provider. This role is perfect for individuals who are passionate about entertainment and technology and enjoy assisting customers. As a member of our team, you will support Polish-speaking customers, helping them navigate streaming services and resolve any inquiries from the comfort of your home in Greece.


Key Responsibilities

  • Handle customer inquiries regarding streaming services, subscriptions, and content via phone, email, and chat in Polish.
  • Provide information on account management, troubleshooting, and service features.
  • Assist customers with billing inquiries, subscription changes, and cancellations effectively.
  • Resolve any issues or complaints promptly to maintain high customer satisfaction.
  • Accurately document customer interactions and maintain records in the CRM system for follow-up.
  • Collaborate with the technical support team to address and resolve technical issues for customers.
  • Stay updated on the latest content offerings and platform features to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives for a leading social media platform, with the added perk of working in Greece! This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experience. You will assist users in Polish, providing exceptional support and guidance tailored to their needs.


Key Responsibilities

  • Respond to customer inquiries regarding the social media platform via phone, email, and chat in Polish.
  • Provide assistance on account management, troubleshooting, and content-related issues.
  • Manage user feedback and concerns, escalating complex issues as necessary.
  • Educate users about platform features and best practices for optimal usage.
  • Document customer interactions accurately in our CRM system for tracking and improvement.
  • Collaborate with cross-functional teams to enhance user experience and address platform-related challenges.
  • Stay informed about updates and changes to the platform to provide timely and accurate information.

Requirements

Job Skills

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Polish Speaking Customer Service for SaaS Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
  • Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
  • Assist customers with onboarding and guide them through the software setup and usage.
  • Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for follow-ups and quality control.
  • Collaborate with technical teams to improve the customer experience and resolve complex issues.
  • Stay updated on industry trends and software developments to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Ride-Sharing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with work based in beautiful Greece. This role is perfect for individuals who are passionate about mobility solutions and customer service. You will assist customers in Polish, helping them navigate our platform, manage rides, and ensure a seamless experience.


Key Responsibilities

  • Handle customer inquiries regarding ride-sharing services, driver availability, and account management through phone, email, and live chat in Polish.
  • Provide accurate information on service features, pricing, safety protocols, and promotions.
  • Troubleshoot issues related to ride requests, payments, and user accounts.
  • Manage customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all interactions in the CRM system for tracking and quality assurance.
  • Collaborate with internal teams to enhance customer service processes and improve user experience.
  • Stay updated on industry trends, service updates, and company policies to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for our Real Estate Platform, with the exciting chance to work in Greece. This role is perfect for individuals who are passionate about the real estate industry and enjoy helping customers find their ideal properties. In this position, you will assist clients in Polish, guiding them through the features of our platform and addressing their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding property listings, viewings, and platform features via phone, email, and chat in Polish.
  • Provide clients with detailed information about available properties, market trends, and processes.
  • Assist customers in scheduling property viewings and optimizing their search experience on the platform.
  • Resolve any questions or issues customers may have promptly and efficiently.
  • Document customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with real estate agents and internal teams to ensure an optimal customer experience.
  • Stay informed about the Greek real estate market and the functionalities of the platform to enhance customer service.

Requirements

Job Skills

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Polish Speaking Customer Service for Payment Solutions Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider located in Greece. This role is perfect for individuals eager to work in a vibrant environment while providing support in Polish. As a customer service representative, you will assist clients with their inquiries regarding payment solutions, ensuring a seamless customer experience.


Key Responsibilities

  • Respond to customer inquiries about payment solutions, transactions, and technical support via phone, email, and chat in Polish.
  • Provide clear and accurate information about products, features, and fee structures.
  • Assist customers with troubleshooting issues related to their payment accounts and processing transactions.
  • Resolve customer complaints and concerns promptly to ensure high levels of customer satisfaction.
  • Document all customer interactions and issues in the CRM system for effective follow-up and record-keeping.
  • Collaborate with technical teams to address complex inquiries and enhance service delivery.
  • Stay informed of industry trends and updates to provide relevant support to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Marketplace - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.


Key Responsibilities

  • Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
  • Assist customers with account issues, payment inquiries, and order tracking.
  • Resolve customer complaints and escalations with a focus on providing excellent service.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
  • Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Job Skills

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