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Polish Speaking Customer Service for SaaS Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
  • Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
  • Assist customers with onboarding and guide them through the software setup and usage.
  • Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for follow-ups and quality control.
  • Collaborate with technical teams to improve the customer experience and resolve complex issues.
  • Stay updated on industry trends and software developments to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Ride-Sharing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with work based in beautiful Greece. This role is perfect for individuals who are passionate about mobility solutions and customer service. You will assist customers in Polish, helping them navigate our platform, manage rides, and ensure a seamless experience.


Key Responsibilities

  • Handle customer inquiries regarding ride-sharing services, driver availability, and account management through phone, email, and live chat in Polish.
  • Provide accurate information on service features, pricing, safety protocols, and promotions.
  • Troubleshoot issues related to ride requests, payments, and user accounts.
  • Manage customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all interactions in the CRM system for tracking and quality assurance.
  • Collaborate with internal teams to enhance customer service processes and improve user experience.
  • Stay updated on industry trends, service updates, and company policies to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for our Real Estate Platform, with the exciting chance to work in Greece. This role is perfect for individuals who are passionate about the real estate industry and enjoy helping customers find their ideal properties. In this position, you will assist clients in Polish, guiding them through the features of our platform and addressing their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding property listings, viewings, and platform features via phone, email, and chat in Polish.
  • Provide clients with detailed information about available properties, market trends, and processes.
  • Assist customers in scheduling property viewings and optimizing their search experience on the platform.
  • Resolve any questions or issues customers may have promptly and efficiently.
  • Document customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with real estate agents and internal teams to ensure an optimal customer experience.
  • Stay informed about the Greek real estate market and the functionalities of the platform to enhance customer service.

Requirements

Job Skills

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Polish Speaking Customer Service for Payment Solutions Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider located in Greece. This role is perfect for individuals eager to work in a vibrant environment while providing support in Polish. As a customer service representative, you will assist clients with their inquiries regarding payment solutions, ensuring a seamless customer experience.


Key Responsibilities

  • Respond to customer inquiries about payment solutions, transactions, and technical support via phone, email, and chat in Polish.
  • Provide clear and accurate information about products, features, and fee structures.
  • Assist customers with troubleshooting issues related to their payment accounts and processing transactions.
  • Resolve customer complaints and concerns promptly to ensure high levels of customer satisfaction.
  • Document all customer interactions and issues in the CRM system for effective follow-up and record-keeping.
  • Collaborate with technical teams to address complex inquiries and enhance service delivery.
  • Stay informed of industry trends and updates to provide relevant support to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Marketplace - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.


Key Responsibilities

  • Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
  • Assist customers with account issues, payment inquiries, and order tracking.
  • Resolve customer complaints and escalations with a focus on providing excellent service.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
  • Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.


Key Responsibilities

  • Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
  • Provide accurate information on account balances, transaction details, and service features.
  • Assist customers with troubleshooting and resolving issues related to their online banking experience.
  • Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
  • Document all customer interactions comprehensively in the CRM system for record-keeping.
  • Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
  • Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the possibility of working in beautiful Greece. This position is perfect for individuals who are enthusiastic about food and customer service, and who can effectively communicate with customers in Polish. As part of our team, you will assist customers in enjoying a seamless food delivery experience.


Key Responsibilities

  • Handle customer inquiries regarding orders, menu options, and delivery services via phone, email, and chat in Polish.
  • Provide accurate information on restaurant offerings, delivery times, and pricing.
  • Assist customers with issues related to their orders, including modifications and complaints.
  • Work collaboratively with delivery personnel to ensure timely and efficient service.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Stay informed about food safety regulations and company policies to provide accurate guidance to customers.
  • Contribute to a positive work environment and team spirit among colleagues.

Requirements

Job Skills

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Polish Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about finance and technology and are dedicated to providing exceptional customer service. In this position, you will support clients with their inquiries regarding financial services and products, ensuring effective communication in Polish.


Key Responsibilities

  • Manage customer inquiries related to financial services, accounts, and transactions via phone, email, and chat in Polish.
  • Provide detailed information on products, account management, and investment options.
  • Assist customers with account setup, troubleshooting, and service-related inquiries.
  • Resolve customer complaints and issues efficiently, aiming for high customer satisfaction.
  • Document all interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to enhance customer support processes and services.
  • Stay informed about fintech trends, product offerings, and regulatory changes to provide up-to-date advice to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Fashion & Luxury Brand - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand based in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods, and who are committed to delivering high-quality customer experiences. As a member of our dedicated team, you will help clients navigate their inquiries while conveying exceptional service in Polish.


Key Responsibilities

  • Manage customer inquiries related to fashion products, orders, and brand services via phone, email, and chat in Polish.
  • Provide detailed information about product features, availability, and luxury brand offerings.
  • Assist customers with order processing, returns, and exchanges, ensuring a seamless experience.
  • Resolve any issues or complaints efficiently while maintaining a strong focus on customer satisfaction.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with sales and marketing teams to deliver an exceptional brand experience.
  • Stay updated on current fashion trends and product launches to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Customer Service for E-Commerce Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a unique opportunity for Polish Speaking Customer Service Representatives for an E-Commerce Platform, with the possibility of working in beautiful Greece. This role is ideal for individuals who are passionate about online shopping and customer service. As a representative, you will assist customers in their inquiries while ensuring a seamless shopping experience in Polish.


Key Responsibilities

  • Manage customer inquiries regarding products, orders, and online services via phone, email, and chat in Polish.
  • Provide comprehensive information to customers about product details, pricing, and shipping options.
  • Assist customers with order processing, tracking, returns, and exchanges efficiently.
  • Resolve customer complaints and issues promptly to maintain customer satisfaction.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and address service-related challenges.
  • Stay informed about the latest trends in e-commerce and the range of products offered on the platform.

Requirements

Job Skills

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